Haley Buick GMC Airport

My husband and I recently purchased our FIRST brand new vehicle together, a 2011 Buick LaCrosse, and the experience was wonderful! Our salesperson, Vince Steponavicius, was extremely well informed on all t vehicle together, a 2011 Buick LaCrosse, and the experience was wonderful! Our salesperson, Vince Steponavicius, was extremely well informed on all the features of the car, and took a great deal of time in making sure WE new all about this beautiful car. Vince was friendly, down-to-earth, and we thoroughly enjoyed working with him. More

Being new to the GMC brand, Kevin & Gary made the process of getting a new vehicle a great one. After being with another brand & dealership thru three vehicles switching to a new brand is hard. I tri process of getting a new vehicle a great one. After being with another brand & dealership thru three vehicles switching to a new brand is hard. I tried to work with another dealership when I started shopping and the salesman dismissed my interest and waited two weeks to call me. I was disgusted and began to search for a new dealership on my own. This was my first dealings with Capital and I have already recommended them to friends. They worked hard to find exactly what I wanted & delivered it at a price was comfortable with. I had what I wanted in mind and the price range I wanted it for. Many times during the car buying process the buyer has to make many compromises. I don't feel I had to. They took the time to listen to what I wanted and to search for that exact vehicle. Kevin made sure to communicate during the process of that search. All the financial information was explained clearly before I got my Terrain. They ensured that I knew that my business mattered to them and they cared whether I was happy with my purchase. When I picked it up, Gary gave me a thorough education on how to use all the features. I have had it for about a month and am very happy with it and my choice in dealerships. They really look out for their customers and do what it takes to make you happy. More

About Capital GMC, From the time we entered the About Capital GMC, From the time we entered the dealership, we felt no pressure from any salesmen. All of our questions were answered professionally About Capital GMC, From the time we entered the dealership, we felt no pressure from any salesmen. All of our questions were answered professionally and honestly. Gary Dunn led us around and introduced us to every department that we would be dealing with after a purchase of the vehicle. Mr. Dunn understands that the real relationship involves the buyer and the maintenance technicians. We felt comfortable and confident that we were taken care of during the purchase of our new vehicle. Thank You again to Gary Dunn and the teams at Capital GMC on making a new car purchase anxiety free. More

Our overall experience with purchasing a car at Capital GMC was great. The staff were pleasant and helpful, a real pleasure to deal with. Even though we were purchasing a pre-owned vehicle, our sales rep GMC was great. The staff were pleasant and helpful, a real pleasure to deal with. Even though we were purchasing a pre-owned vehicle, our sales rep, Daniel Wilson, went the extra mile to make sure we understood everything about the car. He also spent quite a bit of time helping us get the Onstar system set up. He has followed up after the sale with e-mails and a phone call to make sure we were completly satisfied with our purchase and to see if there was anything he could do for us. We love the car we purchased and will recomend Capital to our friends and family. More

I bought a 2010 Acadia, my wife and I have been very pleased with this car.From the beginning Gary was easy to talk to.I usually don't like shopping for vehicles because I always feel pressured.I would pleased with this car.From the beginning Gary was easy to talk to.I usually don't like shopping for vehicles because I always feel pressured.I would definitely use Gary again for another purchase in the future. More

Capital Buick offers both wonderful customer service and quality products. My husband used the internet to inquire about several automobliles for sale at Capital. All his inquiries were answered quickly a quality products. My husband used the internet to inquire about several automobliles for sale at Capital. All his inquiries were answered quickly and professionally. We were treated so nicely that we drove to Richmond, two hours from our home, and purchased the Buick that was exactly as depicted and described. Through the process of the purchase, Gary Dunn was a great person to work with, very thorough and complete in every last detail that needed to be explained. We would highly recommend Gary and this dealership to help others in their search for an automobile. More

From the time I pulled on the lot to the signing of the papers Gary Dunn and the Capital team was great to work with, Gary took his time and got to know us and our needs and wants. The service team is grea papers Gary Dunn and the Capital team was great to work with, Gary took his time and got to know us and our needs and wants. The service team is great always willing to help. I would buy my next car or truck from Capital. More

Capital has had my business for over 10 years because they do a great job in the service department of maintaining vehicles as well as advising replacement parts do to normal wear and tear - They have re they do a great job in the service department of maintaining vehicles as well as advising replacement parts do to normal wear and tear - They have repaired many of my vehicles and will continue to be my number 1 service department - Whether it's an oil change, state inspection, or replacement parts to maintain the quality of the vehicle, Capital has the team to get it done! More

Our sales person, Mr. Gary Dunn was very accomadating with our needs. He was easy to talk with and was a real people person. We were offered water and the receptionist in the front had brought in homemad with our needs. He was easy to talk with and was a real people person. We were offered water and the receptionist in the front had brought in homemade blackberry cobbler which was offered to us as well. The people there went beyond there duties to make us feel at home. We even talked with the head mechanic before we left with the new truck, just to see how his shopped worked, in which we where very pleased. We have recommended this dealership to any and everyone with had the opportunity to... More

I live in Chesapeake, VA and was in Richmond for the day while my wife was at a conference in May. I went to Capital GMC to look at trucks since I was in the area and I was also getting ready to purchase a while my wife was at a conference in May. I went to Capital GMC to look at trucks since I was in the area and I was also getting ready to purchase a new truck either late 2010 or early 2011. While looking, I got to talking to Gary Dunn of Capital about when I had planned on purchasing and what I wanted. I mentioned where I lived and that I would be purchasing close to home. He still took the time to answer all my questions in reference to the GMC Sierra truck and definetly had great knowledge about the Sierra truck and other brands. Gary took my phone number and thanked me for stopping by the dealership. He was still very professional and was interested in my concerns with the GMC brand of trucks. In June, I got the go ahead from my Financial Advisor (my wife) that I could get serious about buying a new truck earlier than expected with the deals that were going on with GMC. I went to several dealers in the Hampton Roads area and decided on one to make my purchase. The dealership I chose was not capable of doing what it could do to get the truck I wanted. Going out of their way to delight the customer was nowhere in sight at this dealership. I had received a call from Gary about a week before I had the unsuccessful dealing and bad attitude salesman locally. I did not return Gary's call because I thought everything was going good at the time. Wrong! When I called Gary back, discussed my situation and what I wanted, he went above and beyond the call of duty to support me. He located the truck I wanted, had it on his lot that night for me and my wife to look at and purchase. Since then, he has called to see how I was doing and if I was still satisfied with the truck. Gary was great to deal with, could answer all questions about the truck, and most important, he was/is concerned about me as a customer. I highly recommend Gary and the Capital dealership. Number one in my book, even if it two hours away from home. Roll Tide!! More