Haley Buick GMC Airport
Richmond, VA
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372 Reviews of Haley Buick GMC Airport
G.S. was great to work with. He was very friendly and did not pressure me to just buy something. He helped me narrow down my options by helping to decide what features were most important to me in buying a n not pressure me to just buy something. He helped me narrow down my options by helping to decide what features were most important to me in buying a new vehicle. I had a great experience and look forward to working with G.S. and Capital in the future. More
I wanted to say that my experience was wonderful!! I initally found my vehicle of choice via the website, and Brad actually called me the next morning, left a message and sent me a video message. I was initally found my vehicle of choice via the website, and Brad actually called me the next morning, left a message and sent me a video message. I was very impressed :) I later spoke with him in person and he was very professional and courteous. He never made me feel ignorant or pressured me to purchase. I would definitely come again. Thanks! And I am loving my new car the 2008 Buick Enclave CXL :) More
G.S. Sarma was great to work with during the car buying experience. Very helpful and never felt pressured. Very easy transaction. Everyone we met was very friendly and very helpful. They really worked experience. Very helpful and never felt pressured. Very easy transaction. Everyone we met was very friendly and very helpful. They really worked with us to get us in the car we wanted. More
We have delt with Greg Huband many times and have found he very helpful walking us through the confusing process of purchasing a new car. He is also very helpful if you have a question or problem after pur he very helpful walking us through the confusing process of purchasing a new car. He is also very helpful if you have a question or problem after purchasing your vehicle. Capital has always gone out of their way to take care of any service we have needed with a smile. More
Kory was very pleasant and very knowlegable of the product he was selling. He showed me what I wanted to see and had what I wanted at the time. Over all very pleasant experience and would tell anyon product he was selling. He showed me what I wanted to see and had what I wanted at the time. Over all very pleasant experience and would tell anyone what a nice experience it was. More
I WORKED WITH BRAD JOHNSON TO GET A NEW CAR. VERY NICE PERSON ENJOYS DEAL WITH HIM WOULD DEAL WITH BRAD AGINE VERY NICE YOUNG MAN CHARLES LEWIS PERSON ENJOYS DEAL WITH HIM WOULD DEAL WITH BRAD AGINE VERY NICE YOUNG MAN CHARLES LEWIS More
Sammy and I were just discussing at dinner something very unusual. A dealership and a sales representative who have definitely earned our trust and loyalty. This is saying a great deal as we rarely buy throu unusual. A dealership and a sales representative who have definitely earned our trust and loyalty. This is saying a great deal as we rarely buy through this means. You could not have made our car search/buying experience any easier. Coming from a sales/mkting/customer service background I truly understand sales and "all that involves" and what hoops we all have to jump through at times. Sammy and I also can be a "bit" ha ha, demanding in our search but the end result is the same. We want all to achieve a win/win and everyone leaving feeling good abt the transaction and the purchase. You accomplished all with """"flying colors""""" Not once but now "two" times. You even anticipated some issues we may have and acted on it pro-actively which is rare in this day and time. Customer Service seems to be heading toward a thing of the past but you are the definition of good customer service. Again you are as good for this position as it is for you and that definitely shows. Again it was a pleasure and we will not hesitate to contact you with our future car needs/wishes. Sincerely, Gaynelle and Sam Morris More
His knowledge of cars is awesome. He will not try to pressure you to buy and will find the best possible deal for you. If he does not know how a feature works will take time to learn and describe it to pressure you to buy and will find the best possible deal for you. If he does not know how a feature works will take time to learn and describe it to you. He is very mannerable and friendly. If financing is required he will check all sources and make sure you get the best possible deal within your budget. He will not rush and take as much time as needed with you. More
I appreciated the dealership honoring the original cost estimate on what turned out to be a more labor intensive repair. However, I was disappointed that the service technician did not protect the carpets estimate on what turned out to be a more labor intensive repair. However, I was disappointed that the service technician did not protect the carpets in the front seat footwells which I found heavily soiled when the vehicle was returned to me. More
Stephen has always been accommodating re scheduling my service visits and has delivered within time estimate. Cost is reasonable. All other staff are courteous and friendly as well. service visits and has delivered within time estimate. Cost is reasonable. All other staff are courteous and friendly as well. More