Haley Buick GMC Airport
Richmond, VA
Filter Reviews by Keyword
By Type
372 Reviews of Haley Buick GMC Airport
Great service!!! Allen Andrews is the best service writer in the buisiness . Work is done on time with a very friendly and courteous manner. If you need service done c Allen Andrews is the best service writer in the buisiness . Work is done on time with a very friendly and courteous manner. If you need service done contact Allen, you will be treated like family. The mechanics are great as well three of them I know personally from 15+ years of doing buisiness .Jeff Earles, Scott Browning, and David Palmer are the mechanics I always request. It's nice to be treated like family, and these guys treat me like that. The work is quality and I know when I leave I do not have to worry about the problem again!!! I highly recommend this dealership. More
Pretty Good Experiance Overall My new truck is very nice and overall I am happy with the experience. The dealer was nice and courteous and worked with me to get things setup ahead My new truck is very nice and overall I am happy with the experience. The dealer was nice and courteous and worked with me to get things setup ahead of time to make the process very streamlined, Overall I felt the dealer did a good job. However, I was disappointed that the truck did not have a ball mount included, for a $50,000.00 vehicle this is very surprising. Other than that the floor mats are a bit on the cheap side. So all in all not bad. More
No pressure great service I visited several dealerships before finding Haley and the difference was amazing. Brad was the sales associate I worked with. He was professional, kn I visited several dealerships before finding Haley and the difference was amazing. Brad was the sales associate I worked with. He was professional, knowledgable and honest. Before I drove 90 minutes to look at the truck he called to let me know the mileage was actually slightly higher than what was listed online to make sure it wasn't a deal breaker before I made the trip. For a no pressure experience with better prices than Carmax I would highly recommend Brad and Haley Buick GMC Airport. More
Our buying experience at Haley We worked with Janet Pineman to purchase our 2016 Acadia. Janet was very polite, courteous and pleasant to work with. We very much enjoyed her sense We worked with Janet Pineman to purchase our 2016 Acadia. Janet was very polite, courteous and pleasant to work with. We very much enjoyed her sense of humor throughout the transaction, which as anyone who has purchased a vehicle has probably witnessed at some point, the process can take a while. She was also very knowledgeable regarding the vehicle specifications. C.J. (I believe) who assisted us with financing was also wonderful to work with. His friendly demeanor and sense of humor helped put us at ease as we prepared to sign "all those papers"! More
No hassle! When looking for a new family car, we didn't want to be hasseled. We wanted to look and be informed and maybe even test drive a few. We didn't find th When looking for a new family car, we didn't want to be hasseled. We wanted to look and be informed and maybe even test drive a few. We didn't find that at any dealership except this one. We found Daniel. He showed us what we wanted, educated us about what was similar, and we test drove one as well. We left without being harassed. We left with information. We didn't have to fill out forms, give out our info or recoil from endless "courtesy calls" about our experience. We also noticed another difference. The cars we saw, new or used, were clean. This was not the case elsewhere. We were very impressed with The entire team at Haley Buick GMC. Enough to buy a Chevy Traverse from them. Daniel couldn't have been more helpful in the set up and teaching us how to use all its bells and whistles! That clearly was a difference in our previous car buying experiences. Thank you Haley Buick GMC for having a courteous and caring team! More
Professional Assistance Mrs Janet Pineman responded to my request for assistance in finding a new Buick. After arriving at the dealership I decided I did not want a Buick. Mrs Janet Pineman responded to my request for assistance in finding a new Buick. After arriving at the dealership I decided I did not want a Buick. Mrs Pineman work tirelessly to assist me. I finally settled on a 2016 GMC. She was both professional and patient. My wife and I were very satisfied. More
Great, no hassle process Worked with Janet through TrueCar on the lease of our brand new Yukon XL Denali. She was very easy to work with and thoroughly explained the myriad o Worked with Janet through TrueCar on the lease of our brand new Yukon XL Denali. She was very easy to work with and thoroughly explained the myriad of features on the truck. She was able to bring us the Metallic Green one we wanted from the dealer in Midlothian and we are very happy with our choice. The process was painless and they were able to get me the best lease price by looking at a number of different programs. Giving up my 335i for a big truck...going to miss my sports car...but we needed a bigger vehicle. All the people we dealt with were friendly and professional from the receptionist to the Sales Manager. I am very pleased with the entire process and know that if we have any issues, they will take care of them. Highly recommend. More
Great Experience Steve Dixon, our Sales Consultant, did an excellent job in helping my wife and I to purchase our new 2016 Buick Enclave. Steve handled every detail i Steve Dixon, our Sales Consultant, did an excellent job in helping my wife and I to purchase our new 2016 Buick Enclave. Steve handled every detail in a friendly and professional manner. He made purchasing our new SUV a great experience. We would recommend Steve and Haley Buick - Airport dealership to anyone wishing to purchase a vehicle. More
Dealer representative Greg Huband was excellent in helping us make our vehicle decision. He answered all of our questions. We would recommend him and this dealership to all Greg Huband was excellent in helping us make our vehicle decision. He answered all of our questions. We would recommend him and this dealership to all of our friends and family. We love our new GMC Terrain. More
Absolute Best Service Ever As a female who knows very little about cars, I've always worried about being ripped off when taking mine in for service. That is until I started usi As a female who knows very little about cars, I've always worried about being ripped off when taking mine in for service. That is until I started using the service department at Haley Buick GMC - Airport. I purchased my car in 2011 from this dealership and I have never taken it anywhere else for service. Everyone I come in contact with in the service department is professional and courteous. I never feel like I'm being jerked around and they always have me in and out very quickly. A special shout out to Dane for being so great in handling a long line of sleepy customers very early on a Saturday morning. Standing in line, I noticed a very grumpy man pacing back and forth. He was very rude but Dane handled him with professionalism and patience never missing a beat getting the rest of us set up for service. Even while Mr. Grumpy continued to interrupt him. You just don't find service like this anymore. More