Hagerstown Ford

I absolutely enjoyed the entire experience of buying my new truck from Hagerstown Ford. Within a few seconds of entering the showroom, John Smith asked if he could help me with anything. I told him what new truck from Hagerstown Ford. Within a few seconds of entering the showroom, John Smith asked if he could help me with anything. I told him what kind of truck I was looking for and we went from there. At first, as with many, I was skeptical about the Ecoboost V-6 compared to the standard V-8 engine. John allowed me to test drive a V-8 and then the Ecoboost to compare the two vehicles. I thought this was great. Not only did he explain the differences but he allowed me to experience them first hand. Once I drove the Ecoboost, I was a believer. In addition, John had the greatest personality. Talking to him was like talking to a long time friend. I would definitely recommend Hagerstown Ford to friends and family; and especially recommend John Smith as the salesperson. More

My wife bought me a new Ford Fiesta for Christmas. Not only did I get a great car at a great price, and a recent trade-in value, but they also let my wife take delivery of the new car and not bring the tr only did I get a great car at a great price, and a recent trade-in value, but they also let my wife take delivery of the new car and not bring the trade in until after my surprise on Christmas Day! :) 5/5 More

Smittie at Hagerstown Ford was extremely polite and very knowledgeable about Ford products. He accompanied me on 2 test drives - one in a Fusion(comparable to my priorcar) and the second in a Focus which he knowledgeable about Ford products. He accompanied me on 2 test drives - one in a Fusion(comparable to my priorcar) and the second in a Focus which he could tell I was more comfortable in. He explained very well the features, warrenty, etc. that I needed to know and made sure that I understood everything and answered any questions I had. Smittie made my experience very pleasureable and I am extremely happy with my new Focus and to be a part of the Ford family. More

I contacted Haggerstown ford looking for a used 4wd truck. I was put in touch with Jimmy Bussard. We discussed my needs and my trade in. He did a bit of research and got back to me with in a few hours. truck. I was put in touch with Jimmy Bussard. We discussed my needs and my trade in. He did a bit of research and got back to me with in a few hours. He had a truck that he felt would meet my needs and budget.Since I live about an hour away from the dealership he offered to bring the truck to me to look over. He had sent me photos of it via the internet and I too felt that it would meet my needs. He brought the truck to me to look at that evening. I took it for a test drive, he did a quick inspection of my trade. We had a deal. He took the truck back to the dealership for detailing and inspection with the promise of delivery the following day. He then delivered the truck as promised. All paper work was completed and signed at my home. Jimmy was professional in every way. He was friendly,listened to what I had to say and matched me to a truck that I will keep for years to come. He did everything he said he would do. This was the most hassle free car buying experience I have ever had. I never had to leave my home. I have recommended Haggerstown ford and Jimmy to my friends and family and will continue to do so. Sincerely Rick Byrod More

I have purchased two vehicles from Hagerstown Ford. Both vehicles through salesperson Smittie. In 2008 and then last month I traded in my Escape for another vehicle. Both times I was greeted with a smile an vehicles through salesperson Smittie. In 2008 and then last month I traded in my Escape for another vehicle. Both times I was greeted with a smile and provided the best service possible. Smittie is AWESOME!!!! He went above and beyond to make sure I was provided amazing service. I have loved both my vehicles I have purchased from Hagerstown and to be totally honest Hagerstown Ford is where I will continue purchasing vehicles as long as I'm in this area. No other dealership cares about "you" like Hagerstown Ford. Thank you Smittie and the Hagerstown team for helping me find my perfect vehicle! More

Thanks for the great service !!!!! Jimmy was a great guy to work with and had a great sense of humor i would highly refer him to anyone and will come back in the future. to work with and had a great sense of humor i would highly refer him to anyone and will come back in the future. More

My wife and i were looking for a economy car with high gas mileage. My wife drives a long distance everyday and with gas prices high we were looking for our best value. We went to Hagerstown Ford and sa gas mileage. My wife drives a long distance everyday and with gas prices high we were looking for our best value. We went to Hagerstown Ford and saw Jimmy Bussard sales rep who helped us out for what we were looking for. At the time there was no car on the lot what we had wanted but Jimmy found one at another dealer and got it back to Hagerstown Ford for us to pick. We explained to Jimmy what we had to work with in terms of down payment and what we wanted in payments and warranty. He was able to make this happen for my wife and I and was very impressed from the time of talking to Jimmy to seeing Chris Reid in the finance department. Everything went well with no hitches and a very well customer experience which indeed I would return to buy other vehicles at Hagerstown Ford from Jimmy Bussard also recommend friends and relatives to see him. A great job well done to Jimmy Bussard and Chris Reid . More

Jimmy Bussard would be the ideal person for anyone to purchase a car. He could have sold me my mother-in-law"Yike!" with his great personility. He knew I had diffuculty with credit and I appreciate his purchase a car. He could have sold me my mother-in-law"Yike!" with his great personility. He knew I had diffuculty with credit and I appreciate his going forward with what it would be to make me happy leaving Hagerstown Ford parking lot. I felt great with my experience with Jimmy, better than I have felt in the two years. He was just the angel God called on to put confidents back into my life. Thank you Jimmy..., you haven't any earthly Idea what you did on last evening. Keep up the good work and I think I have a niece who needs to talk with you about getting her 1st car, she just finish college. I'll be calling!! More

We purchased 3 new vehicles from Hagerstown Ford all within a 9 month time frame. That service that was provided each time was above and beyond exceptional. Our salesman (Jimmy) helped us each time an within a 9 month time frame. That service that was provided each time was above and beyond exceptional. Our salesman (Jimmy) helped us each time and made sure everything was taken care of as it should have been. He would always and still does take the time out of his busy schedule to help us with whatever question or issue we had. They have always been very quick and easy to work with and made the 3 purchases very smooth! More

This dealership is by far the best i have done business with. Extremely professional courteous and friendly. I never felt pressured during my decision process. The staff is amazing. From the gm to the fin with. Extremely professional courteous and friendly. I never felt pressured during my decision process. The staff is amazing. From the gm to the finance manager to the salesman. First class all the way! I will def be back fir my next vehicle. More