Hagerstown Ford

Awesome Mike Reid has done over and beyond his duties to make sure that we're always satisfied! We have dealt with Mike many, many times, and will continue to Mike Reid has done over and beyond his duties to make sure that we're always satisfied! We have dealt with Mike many, many times, and will continue to always call on him. Great job! More

new car purchase Friday, 4/24, my husband and I went to Hagerstown Ford to "look" at a new car.  We met Jack Harris in the parking lot and instantly felt like we were Friday, 4/24, my husband and I went to Hagerstown Ford to "look" at a new car.  We met Jack Harris in the parking lot and instantly felt like we were going to be taken great care of.  He was an absolute joy to work with - very detail oriented, professional, and knowledgeable about the vehicle we were looking at.  Saturday, 4/25, we wrapped up the deal.  He took his time and had much patience while trying to juggle us as well as another couple also purchasing that day.  Hagerstown Ford, as well as Jack Harris, have definite repeat customers!!  Thank you!!   More

Best Customer service ever!! Mike Reid was the best person to work with. I have dealt with many in the past, and he rated the most efficient and professional person ever dealt wit Mike Reid was the best person to work with. I have dealt with many in the past, and he rated the most efficient and professional person ever dealt with. He worked with me to get the best deal, and answered all my questions. He showed me how all the gadgets worked in the car and helped set up a lot of the items. He made me feel like I knew him for a long time, and went way beyond the normal customer service I have normally received in past experiences with other dealerships. If you are looking to buy a new or used vehicle Mike Reid certainly the person to talk to. I am looking forward to having a long business relationship with Hagerstown Ford. Thank you so much and I will highly recommend Hagerstown Ford and Mike Reid. More

F-150 Purchase We just bought a F-150 and Mike Reid made that process quick and painless! We've had poor customer service experiences in the past but this one was gr We just bought a F-150 and Mike Reid made that process quick and painless! We've had poor customer service experiences in the past but this one was great. The negotiations weren't strung out with ridiculous tactics and we were able to pretty quickly settle on reasonable purchase price and trade-in. I would highly recommend Hagerstown Ford and Mike Reid as your salesman! More

Excellent customer service Mike Reid went above and beyond to make my deal happen. Very pleasant to work with and very knowledgeable. Very thorough when explaining the feature Mike Reid went above and beyond to make my deal happen. Very pleasant to work with and very knowledgeable. Very thorough when explaining the features of the new truck. Mike Branson was a pleasure to work with as well, he had all the paperwork in order and did an excellent job in explaining all the documents. This is by far the most pleasant vehicle experience I have ever had. I would highly recommend Hagerstown Ford. More

New Car Purchase Very friendly. They worked with me over the phone so the pricing was not a surprise when I arrived. The salesperson (Tim) was very informative and f Very friendly. They worked with me over the phone so the pricing was not a surprise when I arrived. The salesperson (Tim) was very informative and friendly. More

Very nice and helpful! Very nice and helped me buy my new mustang! They put my new tags on and even washed my car! They worked with the monthly price I wanted! Very nice and helped me buy my new mustang! They put my new tags on and even washed my car! They worked with the monthly price I wanted! More

Very Fast! I put in an application online and was contacted VERY quickly to get some more information. I was then contacted again very quickly and invited in to I put in an application online and was contacted VERY quickly to get some more information. I was then contacted again very quickly and invited in to pick out a vehicle and was told they could get me financing. I went in and found a car that I like and they already had my information and I drove home in my new car! I love my car and I'm loving Hagerstown Ford and their employees! More

A very good experience To anyone thinking about purchasing a new or used vehichle I highly recomend that you see Jack Harris. A very professional man who is about the custom To anyone thinking about purchasing a new or used vehichle I highly recomend that you see Jack Harris. A very professional man who is about the customer and will make sure you leave that lot in a vehicle you are happy with. You will be happy with his service just go to him and see for yourself he'll take care of you for sure! More

Purchase of 2014 Fiesta: Our salesman didn't hesitate to go above and beyond to make us happy customers. We left the lot feeling confident in our new ride, And we love it. Thi Our salesman didn't hesitate to go above and beyond to make us happy customers. We left the lot feeling confident in our new ride, And we love it. This is our second vehicle we bought from Jack Harris, and we will keep comin back to see him. Thank you all :) More