Hagerstown Ford

Great Buying Experience Great service and no pressure. Questions answered promptly and fully. Felt very comfortable working with Mike Reid to get the truck I was looking for Great service and no pressure. Questions answered promptly and fully. Felt very comfortable working with Mike Reid to get the truck I was looking for. Also enjoyed the time spent with Mike Branson in setting up the financing. More

Total Package! Excellent service. From the first minute the sale was all about what I was looking for not how much they could make off me. The sales man Doug Taylor Excellent service. From the first minute the sale was all about what I was looking for not how much they could make off me. The sales man Doug Taylor was extremely knowledgeable and made sure I knew about all the extra features of my future vehicle. He answered each and every question and more. He helped through the whole experience and helped take us on a test drive in the area to push the vehicle to the limits and really get a good idea of how it worked. The vehicle itself, I couldnt be more thrilled. It is a definite upgrade than what I'm used to with the added features, certified preowned with it's extended warranties, simply amazing! I LOVE IT!! Thank you so much Doug Taylor, for continuing to provide great service to me even after the ink is dry, you made this experience enjoyable, which I never thought was possible. I will definitely be returning to Doug and Hagerstown ford for future vehicle purchases. More

Awsume ! I called Mike Reid at commercial truck sales . I told him what I needed and my buget .he called me back in less than 30 min. He had me in a New F250 t I called Mike Reid at commercial truck sales . I told him what I needed and my buget .he called me back in less than 30 min. He had me in a New F250 that day ! Before I called Hagerstown Ford , I went to almost every dealer in Frederick and was very disapointed in all of them . There service was poor ( Frederick Ford also ) and very lax . Mike was awsume ! More

Very Satisfied Customer Mike Reid has been very helpful to me and my Business. He is a patient and supportive Sales Rep. who has provided me with his valuable time and experi Mike Reid has been very helpful to me and my Business. He is a patient and supportive Sales Rep. who has provided me with his valuable time and experience. I was not sure what I was able to afford and needed to replace an older company vehicle, Mike worked with me on multiple prices on several different vehicles and we were able to narrow it down to one truck. I am thoroughly satisfied with his assistance and my purchase. Would highly recommend Hagerstown Ford and Mike Reid. Ron Cheeks More

Excellent customer service ! Our sales representative Mike Reid went over and above to make the sale of our new truck very easy and stress free. We were in and out of the dealersh Our sales representative Mike Reid went over and above to make the sale of our new truck very easy and stress free. We were in and out of the dealership in NO time and he was very helpful with showing us all the amenities that our new truck has to offer ! Excellent customer service !!! More

These guys stepped up big time! Broken down along the road a long way from home and the service department went beyond the call of duty in every way to help me out and get me back on Broken down along the road a long way from home and the service department went beyond the call of duty in every way to help me out and get me back on the road. These guys are the best! Totally professional and very personable. Thanks Jay and Tim for unbelievable service and help to a guy you've never seen before. More

Outstanding Transaction I was in the market for a 2015 Transit Connect and contacted four different Ford dealers. Not only did Hagerstown Ford provide the best price, it was I was in the market for a 2015 Transit Connect and contacted four different Ford dealers. Not only did Hagerstown Ford provide the best price, it was a smooth experience purchasing my vehicle from Mike Reid and financing it through Mike Branson. All-around Grade A transaction! More

Excellent job Mike Reid , my son and I traded two GMC pick up trucks , we decided Jennings GMC wasn't giving us the service we needed for our pick ups and our fleet. We set , my son and I traded two GMC pick up trucks , we decided Jennings GMC wasn't giving us the service we needed for our pick ups and our fleet. We set down with Mike and he explained how Hagerstown ford could meet our expectations so far it's been seamless our pick up trucks that he ordered a specially for Us came in just in time and exactly how we ordered them we are looking forward to trade the rest of our fleet in the coming years once again thank you Mike Reid excellent job sincerely Rafferty paving More

Excellent Sales Staff I purchased my 2016 Fusion in September, Ryan Harbaugh is my salesman. He has gone above and beyond his responsibilities as a salesman. He has contact I purchased my 2016 Fusion in September, Ryan Harbaugh is my salesman. He has gone above and beyond his responsibilities as a salesman. He has contacted me monthly to ask if I have any questions or concerns about my new car. It is because of him that my decision was made to buy my vehicle from your dealership ... He's an awesome salesman and I recommend him to everyone that I know when they talk of buying a new vehicle ! More

Outstanding customer service If you need a new vehicle, for private or commercial use, and don't talk to Chuck Wade you are making a huge mistake! Outstanding customer service, ex If you need a new vehicle, for private or commercial use, and don't talk to Chuck Wade you are making a huge mistake! Outstanding customer service, extensive product knowledge and understanding of customer requirements make Chuck the most professional vehicle salesperson in the Tri state region More