Hagerstown Ford

Battery , axle I took my Ford Explorer to Hagerstown ford for an oil change , they talked me into winterizing my car ...I really didn't have any intentions of doing I took my Ford Explorer to Hagerstown ford for an oil change , they talked me into winterizing my car ...I really didn't have any intentions of doing that , but the gentle man I talked to encouraged me to do it , so I said why not ...24 hours after my car was serviced , I left on a road trip and all the way on my 18 hour journey , my battery died and I needed boosts every time I shut my car off ...I had to replace my battery , then I went to ford because I had a clonking noise , they tell me I have a dented rim , told me to go buy it on line because it's cheaper ,, and they would mount it for me , I took my car to another garage who advertise as an alternative to your dealer , they told me I didn't have a dent in my rim , but my axles needed replaced ....I was told I would have a manger call me , when I went in to discuss their poor workmanship , well I am still waiting ....4 months and counting . More

Excellent. Hagerstown Ford along with their sales associates are some of the best in Hagerstown.Thank you Andy for making my truck buying experience great.Thanks Hagerstown Ford along with their sales associates are some of the best in Hagerstown.Thank you Andy for making my truck buying experience great.Thanks. More

They helped me out tremondously. When I came in they worked with me. I have not so good credit, but they helped me. The people are awesome at Hagerstown Ford. When I came in they worked with me. I have not so good credit, but they helped me. The people are awesome at Hagerstown Ford. More

Service and Knowledge I couldn't ask for better service or more professional Staff. Being a Widow and not knowing a lot about purchasing a vehicle I felt everyone understo I couldn't ask for better service or more professional Staff. Being a Widow and not knowing a lot about purchasing a vehicle I felt everyone understood my position. My salesperson was professional and knowledgeable of the vehicle I was looking for. He put a lot of effort in making sure he found exactly what I wanted, but I never felt pressured. I am very pleased with my purchase, the financing found for me and the whole process. More

great used car department Andy was a great person to deal was very nice and professional will come back because of him thanks again for working with us andy Andy was a great person to deal was very nice and professional will come back because of him thanks again for working with us andy More

Great Buying Experience Andy made the Deal Happen on his Day Off , Customer service was very professional and Top notch Great Deal on My Ford explorer and a Fair Deal on my T Andy made the Deal Happen on his Day Off , Customer service was very professional and Top notch Great Deal on My Ford explorer and a Fair Deal on my Trade In , What Else Can You Ask For More

A winner at Hagerstown Ford Our experience buying a new Ford from Andy Brewer was top-notch. Andy was very open and transparent regarding pricing, and worked to make sure our nee Our experience buying a new Ford from Andy Brewer was top-notch. Andy was very open and transparent regarding pricing, and worked to make sure our needs were addressed. Working through the process with him and Jeremiah (finance) was very easy and stress-free. In addition, they were very supportive getting the financials corrected to align with our expectations. All in all, a very positive experience - I would recommend Andy and Hagerstown Ford to anyone considering a Ford purchase. More

Excellent customer service and overall enjoyable experience Mike Reid was the best truck salesman we have ever dealt with. He took the time to talk to us on the phone the night before and gave 100% his attentio Mike Reid was the best truck salesman we have ever dealt with. He took the time to talk to us on the phone the night before and gave 100% his attention to us the next day at the dealership. He was courteous and helpful. He showed us everything about truck and answered all questions. He was extremely knowledge about the products and was able to answer all of our questions. Couldn't have asked for a better experience. The whole process was very enjoyable and he made sure we had everything we needed. We will highly recommend anyone to Mike Reid. When I buy my next vehicle I will purchase from Mike Reid at Hagerstown Ford. Best experience ever and highly recommend him to anyone. More

Another loyal customer will be returning with family Mike Reid is the best! Last year my son was searching for a certified preowned truck after graduating from college. Mike Reid focused his attention on Mike Reid is the best! Last year my son was searching for a certified preowned truck after graduating from college. Mike Reid focused his attention on my son from the very beginning, treating him with the respect and courtesy that is the landmark at Hagerstown Ford. We were treated like "family". Needless to say my son is very pleased with his purchase to date, It was exactly that experience that led me back to Hagerstown Ford and Mike Reid, I was in the market for a new truck and had visited a number of dealerships with the same result- some guy pushing sales to meet his commission. Mike met me early the morning after we confirmed our appointment the night before, As usual I arrived there half an hour early to browse the lot, apparently Mike had arrived about the same time. He is a consummate professional and gentleman, It was the least painful experience I have ever had buying a vehicle, With his patience and expertise I found exactly what I was looking for and at the end of our day- and it was a busy day with all my questions and demands- yet Mike was able to answer all my questions and met my truck requirement demands to the tee. I am the proud owner of a 2017 Ford F250 Super Duty crew cab 4x4 truck with every amenity I wanted and few more at a price that no one else could come close to matching, My other son will be the third of our family to return to Hagerstown Ford and will request Mike Reid specifically ( Mike comes highly recommended by myself and his brother). More

Truck Buying at it's Best I was in the market for a 3/4T Truck and through a buying service was contacted by Mike Reid. Mike was very professional, provided the web site with a I was in the market for a 3/4T Truck and through a buying service was contacted by Mike Reid. Mike was very professional, provided the web site with available vehicles and prices. After making several selections I met Mike and my #1 choice was available. Mike explained everything; the vehicle, purchasing process, and available rebates/incentives. This turned out to be a painless experience, much easier than I've experienced in the past. I would highly recommend Mike Reid and the Hagerstown Ford dealership. More