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Haddad Subaru

Pittsfield, MA

4.8
545 Reviews

652 East Street

Pittsfield, MA

01201

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545 Reviews of Haddad Subaru

February 25, 2026

Service was excellent staff was kind and courteous explained everything to me in detail would definitely bring my car back there for service More

by scahill316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 26, 2026 -

Haddad Subaru responded

Thank you for your business and feedback! We appreciate your support and will pass your kind words along to the team. See you next time at Haddad Subaru!

February 24, 2026

I love Haddad Subaru, the customer service is terrific. I only go to them when my car needs to be serviced.😀 More

by Susan.c.king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Solis, Joe Rodgers, Liz Sheehan, Eli Yousef, Tim "Swifty" Durrin, Scott Schiff, Carter Robert
Feb 24, 2026 -

Haddad Subaru responded

Hi Susan, we’re grateful for your loyalty and five-star review! We’re always here whenever you need us. See you next time at Haddad Subaru!

February 22, 2026

Added some factory accessories to my new Outback Touring-XT. Brandon was amazing.as always: hooked me up with a loaner; called me with updates; got me back on the road. Great dealership especially t More

by Rob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, service writer.
Feb 23, 2026 -

Haddad Subaru responded

Hi Rob! We’re so glad that Brandon and our service team made your accessory installation a breeze! Thank you for choosing Haddad Subaru. Enjoy your new Subaru Outback Touring-XT!

February 19, 2026

Have used this dealer for over 15 years, bought one car and leased another, good service. More

by CFB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Nitri, Mercedes
Feb 20, 2026 -

Haddad Subaru responded

Thank you for the excellent review of Haddad Subaru!

February 19, 2026

Very efficient and well explained service. I was notified that service was due and scheduling an appointment was easy. More

by rbandiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Lavalley
Feb 20, 2026 -

Haddad Subaru responded

Thank you for sharing your experience! We’re glad our team made everything easy and efficient for you. Thank you for choosing Haddad Subaru!

February 17, 2026

Always very friendly with great service. They go out of the way to accommodate you. More

by pgcmaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Feb 18, 2026 -

Haddad Subaru responded

Thanks so much for the review. We look forward to your next visit to Haddad Subaru!

February 14, 2026

Wonderful service , as always. Brandon and Mark are wonderful , informative and great sense of humor . More

by CatM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Mark
Feb 16, 2026 -

Haddad Subaru responded

Thank you for sharing your thoughtful review, Cat! We’re thrilled to hear that Brandon and Mark took great care of you here at Haddad Subaru. See you next time!

February 13, 2026

Great service every time! My car runs well and the shuttle takes me to work when I drop off my car. Very convenient. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 13, 2026 -

Haddad Subaru responded

Christina, it's wonderful to hear you are satisfied with our services and shuttle options! Thanks for choosing Haddad Subaru and for sharing your experience. See you next time!

February 10, 2026

You are very people friendly. And explain things quite well. I want to thank you for the opportunity to express how grateful I am to have you as my Subaru care giver. More

by Olivia
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 11, 2026 -

Haddad Subaru responded

Olivia, thank you for the great review! We appreciate your support and look forward to seeing you again at Haddad Subaru.

February 06, 2026

Very pleasant to deal with. Always great service. I wish the waiting area was quieter...very distracting when most of us are trying to read More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brown..service dept
Feb 09, 2026 -

Haddad Subaru responded

Chris, thanks for the feedback and for choosing Haddad Subaru! We'll make a note about the noise. We hope to see you again!

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