Haddad Hyundai

The service manager worked with me to get the most cost effective 60k mile service on my Santa Fe. She checked out the vehicle I have and was able to tell me about their available savings. On the day of my effective 60k mile service on my Santa Fe. She checked out the vehicle I have and was able to tell me about their available savings. On the day of my service, they were quick to help me out. Since I was leaving my vehicle with them for the day, they drove me home and picked me up when they were done. I look forward to getting my car serviced with them in the future. More

I was in the market to replace my Hyundai that also purchased from Haddad Hyundai and they did such a great job then getting me Into it even with my not so good credit . I was sceptical as to if they purchased from Haddad Hyundai and they did such a great job then getting me Into it even with my not so good credit . I was sceptical as to if they would be able to do it again considering I was looking at a $32000 Santa Fe but Steve was very comforting to explain that they had great financing options and worked with different lenders. Then it ended up evening working out better because they worked it out so I can lease it and have way more affordable payments for the car I wanted. Steve was very knowledgeable and respectful of my time and needs through the process. I would highly recommend if you are looking for a new Hyundai to go see Steve , he has been there for over 10 years and knows how to handle things. More

When ever I come in to the dealership for my appointment I am greated right away by either Jay or Kathy. I am usually there for an appointment for oil change or other service on my car. Most of the time the I am greated right away by either Jay or Kathy. I am usually there for an appointment for oil change or other service on my car. Most of the time there is no other work that has to be on my car, so I am in and out in no time which is great. I think your service people are very helpfull and friendly when it comes to customers. More

The salespeople were very unprofessional. There was too much standing around, very few people doing work, and etc. I was there to purchase a vehicle and was approved for financing. However, I was made to s much standing around, very few people doing work, and etc. I was there to purchase a vehicle and was approved for financing. However, I was made to sit and wait while the person helping us assisted his other customers and made us wait longer. The entire experience was a mess and was on par with the general experiences that have been shared with me by many of my friends. A look at the staff at this location should take place immediately. And please don't respond back (as you have with all the other comments) with how "you tried everything" and "did this deal" and that "financing" deal. That has nothing to do with this. Your customer service was sub-par and you should know this. More

Once you have made the decision to buy a new vehicle the next step is keeping it maintained properly AND you hope the service staff will be respectful and efficient. At Haddad Hydunai your service expect next step is keeping it maintained properly AND you hope the service staff will be respectful and efficient. At Haddad Hydunai your service expectations will be exceeded if your experince is like mine. I've purcased 2 new vehicles from Haddad and have continued to be pleasantly surprised by the service management team and the staff. Appointments are kept, the work is completed punctually, the cost estimates are met, and all this with a smile. More

I purchased my new Sonata Hybrid in November 2011,from the first experience at my test drive with Elias to making a deal to buy,I have been extremely happy. I have never been treated so well by a car deal the first experience at my test drive with Elias to making a deal to buy,I have been extremely happy. I have never been treated so well by a car dealer. They host a new car buyers' dinner for new owners and go out of there way to explain everything to you. I had a small problem with the seat cover on my drivers seat 2 months afetr I bought it, They replaced it no questions asked. I was very impressed as other dealers wouldn't do that. I have recommended this dealer and the Hyundai brand to many people since buying my car. I did my homework before buying and found the Hyundai has a very high safety rating and a great warranty. I LOVE my Sonata Hybrid!! Thanks for a great car! Brenda Berry More

Always a pleasant experience..Cathy is great and explains everything...service is excellent with ok prices..We have bought 18 cars from Hadadds..That says it all everything...service is excellent with ok prices..We have bought 18 cars from Hadadds..That says it all More

When my beloved Toyota Camry conked out in 2010, I was heartbroken and terrified that I wouldn't be able to find a decent car in my price range. The Haddad team were wonderful in sales and have been wonde heartbroken and terrified that I wouldn't be able to find a decent car in my price range. The Haddad team were wonderful in sales and have been wonderful in service since then! I would not take my car anywhere else! Their thoroughness, friendliness, and attention to detail are second to none. Highly recommended. More

I stopped in to Haddad's Hyundai early one morning without an appointment to see my service advisor, Cathy Foster, about an electronic traction control system warning light. She diagnosed the problem without an appointment to see my service advisor, Cathy Foster, about an electronic traction control system warning light. She diagnosed the problem instantly, scheduled it for immediate repair, which was covered under warranty, and had me on a courtesy van so that I could get to work on time - all in under 5 minutes. That's the hallmark of exceptional service!! I would certainly recommend purchasing a Hyundai Santa Fe, Cathy Foster as a service advisor, and Haddad's Hyundai without reservation. Keep the business in the Berkshires with Haddad Hyundai!! More

Great experience at this dealership. Johanna was our sales person and was very knowledgable and friendly. We got a great deal on our new Hyundai. Of all the different dealers we visited this dealership sales person and was very knowledgable and friendly. We got a great deal on our new Hyundai. Of all the different dealers we visited this dealership was the best. All the staff were great and I would recomend Haddad Hyundai to anyone who wants great personal customer service and knowledge and a great car at the best price. Thanks again Johanna, Bryan, and Jarod More