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Haddad Hyundai

Pittsfield, MA

4.2
253 Reviews

689 East Street

Pittsfield, MA

01201

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253 Reviews of Haddad Hyundai

January 07, 2026

On the plus side, I got the vehicle I was looking for at a reasonable price. On the negative side, Haddad gave me the impression that they couldn't care less about any aspect of the car buying process. I More

by ethanz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew C, Chris Hawk
Jan 08, 2026 -

Haddad Hyundai responded

Ethan, I appreciate you sharing your feedback with us. While I'm glad to hear you found the vehicle you were looking for, I do apologize for the issues you experienced during the car-buying process. We certainly care about our customers and it is disheartening to hear that we fell short in meeting your expectations. Your feedback will be shared with our team so we can take steps to improve our processes moving forward. Please feel free to reach out directly if you have any additional questions or concerns. Thank you, Chris Kramek - General Manager - (413) 442-1584

December 10, 2025

Excellent service and team. Christopher and Jay excellent person. Thank you for all and for your patience. More

by Milca Jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Blake, Chris Hawk
Dec 11, 2025 -

Haddad Hyundai responded

Milca, we love hearing how helpful Christopher and Jay were during your visit! Thank you for choosing Haddad Hyundai and for sharing your kind words. See you next time!

December 08, 2025

Great place to do business with. Friendly and very helpful. Paid attention to what my needs were. More

by Anita Bath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beck Block
Dec 09, 2025 -

Haddad Hyundai responded

Hi Anita! Thank you for leaving us this five-star review and kind words about our sales team at Haddad Hyundai! We'll see you next time!

December 06, 2025

Mitchell was very helpful, friendly and organized. Enjoyed working with him and would return to this dealership. More

by Mtr7881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Despain , Chris Hawk, Shannon Davis, Vauto Review
Dec 08, 2025 -

Haddad Hyundai responded

We're delighted to hear that Mitchell provided such a helpful and friendly experience! Thank you for choosing Haddad Hyundai, and we look forward to assisting you again in the future. Safe travels!

November 22, 2025

The dealership is clean. Everyone working there is friendly, patient and helpful. They really care. More

by Cmj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hawk
Nov 25, 2025 -

Haddad Hyundai responded

Thank you for taking the time to share this wonderful feedback - it is greatly appreciated by all of us here at Haddad Hyundai and we look forward to seeing you again next time!

November 14, 2025

Took care of my issue as quickly as they could. Becky was very helpful and easy to work with. More

by Winterskifan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Block
Nov 17, 2025 -

Haddad Hyundai responded

We're so glad Becky & the Haddad Hyundai team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

November 03, 2025

Matthew is the best salesman I have ever had the pleasure of buying a vehicle from. From start to finish it was a enjoyable experience. No stress, I love my new Hyundai. More

by Dorothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hawk
Nov 04, 2025 -

Haddad Hyundai responded

Dorothy, we are so grateful to hear that Matthew provided you with such a smooth and enjoyable buying experience. Congratulations on your new Hyundai, from all of us at Haddad Hyundai!

October 30, 2025

Matt and the staff were very helpful. Ianna and the rest of the staff in the Service department were great as well More

by Neely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hawk
Oct 31, 2025 -

Haddad Hyundai responded

Neely, thank you for sharing your experience with our team! We'll be sure to pass along your kind words to Matt, Ianna, and the rest of our crew. -Haddad Hyundai

October 27, 2025

Very friendly and easy to do business with. There was a few hiccups but they went out of their way to make sure I left satisfied. More

by Slanglois8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Despain, Chris Hawk
Oct 28, 2025 -

Haddad Hyundai responded

We're happy to know the team went above and beyond to make sure everything was squared away. Thank you for choosing Haddad Hyundai and we'll see you next time!

October 01, 2025

I thought everybody that worked with me getting me into a new car did a fantastic job. I would highly recommend this sales staff. More

by mgrogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hawk
Oct 09, 2025 -

Haddad Hyundai responded

It's great to hear that your experience buying a new car from us was fantastic! Thank you!

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