Haddad Hyundai

Service Arrived on Thursday 10/10/19 for an instant oil change "no appointment needed" per the signs along the road. Was told could not do had to make an app Arrived on Thursday 10/10/19 for an instant oil change "no appointment needed" per the signs along the road. Was told could not do had to make an appointment. Scheduled for 10/11/19 @ 9:30AM. Arrived at 9:20AM and checked in. Did not get car back until 10:50AM. Technician spilled oil over engine. After washing off. was told she was pulling it up front., went out to get it and she drove it off the lot and up Fenn St. had to wait another 5 minutes to get car. This kind of service is unacceptable and will never take my vehicle there again for any services. will take to Jiffy Lube for an oil change in the future. Faster and better customer service. Had many things to do and had to waste time waiting on a "simple oil change." More

High pressure like the old days Chris did the usual pre test drive stuff, copy driver's license, etc. He wanted me to sign a commitment paper that if the numbers were right I'd but t Chris did the usual pre test drive stuff, copy driver's license, etc. He wanted me to sign a commitment paper that if the numbers were right I'd but the car from them. I refused to sign it. Good test drive experience except no highway driving and it was a lower trim level so many of the features I wanted to check out weren't available. I explained that I needed to lease since the rebates are of no use. I asked whether I could get the NY rebates even though Haddad is in MA. I told him the lease terms, down payment, etc. Off he went to his manager. 20 minutes later he finally came back. The monthly payment was higher than another dealer had quoted. I told him that and he said what would it take to get a deal today? I said no NY rebate, he said when you register it in NY, you'll get the rebate. I told him again a tax rebate was of no use, it had to come off the price of the car. Back to the manager and he came back with a number for the car that was $500 less not the$2000 that is the NY rebate. He drew a line under the number and wanted me to sign agreeing to the terms. I said no as he went back to the manager and I left. I will never go back! More

Great experience I want to give a HUGE thank you to Chris and Drew at the Hyundai store. This is my second experience with them, and it was a total 180 from my last en I want to give a HUGE thank you to Chris and Drew at the Hyundai store. This is my second experience with them, and it was a total 180 from my last encounter. They were so helpful in answering my questions, took the time to explain everything and really showed they cared and wanted to HELP me, instead of trying to make a sale. I had a totally comfortable experience and am looking forward to working with them in the future. I will definitely recommend my friends to Haddad Hyundai! More

Chris Hawk great customer service Chris made it easy for us to purchase our car fulfilling requests we made in order to accommodate our needs! Also is willing to continue answering que Chris made it easy for us to purchase our car fulfilling requests we made in order to accommodate our needs! Also is willing to continue answering questions even after the deal about my car! More

Thanks Chris Hawk Chris hawk made the buying process enjoyable and easy going! I highly recommend going into Haddad Hyundai they have a great team and be sure to ask f Chris hawk made the buying process enjoyable and easy going! I highly recommend going into Haddad Hyundai they have a great team and be sure to ask for Chris Haw!!! More

Chris Harrington is a Great Salesman I had spent about 2 weeks on-line looking at used cars. I was not finding the right vehicle. Over the years I had tried buying cars from the Haddad d I had spent about 2 weeks on-line looking at used cars. I was not finding the right vehicle. Over the years I had tried buying cars from the Haddad dealerships without success. I thought I go see what they had at Haddad Hyundai. That was the right decision. Chris Harrington met me at the door and that was the start of a great experience! Chris’s enthusiasm, patience, knowledge, professionalism and humor made for a stress-free enjoyable purchase. Sales Manager Josh Gamache was also great. In addition to his usual responsibilities Josh also did the financing and signing of the paperwork with us. He made it an informative pleasant task. I have bought more than a few dozen vehicles in my life ranging from factory-ordered Cadillacs & European luxury sedans to used economy cars and trucks. My experience with Christopher Harrington & Josh Gamache was one of the Best. I highly recommend anyone in the market to go see Chris Harrington at Haddad Hyundai. More

Great salesman, Matt Schilling Just purchased a 2015 Chevy pickup from the Haddad Hyundai on East St in Pittsfield MA. Very pleased with the truck. The sells man Matt Schilling was Just purchased a 2015 Chevy pickup from the Haddad Hyundai on East St in Pittsfield MA. Very pleased with the truck. The sells man Matt Schilling was awesome to deal with. Very nice and easy to deal with. He worked with me on my two trade in’s to get me a workable payment. Would highly recommend working with Matt Schilling. Thank you Matt. Al M. More

Awesome The two Matt’s made me feel like I was the only customer. I was treated unbelievably great. I will recommend Haddad to my 1200 friends on face book. The two Matt’s made me feel like I was the only customer. I was treated unbelievably great. I will recommend Haddad to my 1200 friends on face book. Being a disabled veteran it is important to have reliable transportation and I feel very satisfied More

Friends Matt and the crew at Haddad were friendly and very helpful. My husband and I felt like we ere in good hands. I know I could visit at anytime and they Matt and the crew at Haddad were friendly and very helpful. My husband and I felt like we ere in good hands. I know I could visit at anytime and they would help me with any question or problems. The car is even more amazing than we thought and Matt will be there to figure anything out. Great guys. Susan More