Gurnee Hyundai

We stopped by the dealership today to look for a car for our daugther. Ajmal greeted us and she was great to work with. Her manager Jerry answered all of our questions and made sure our payment was where our daugther. Ajmal greeted us and she was great to work with. Her manager Jerry answered all of our questions and made sure our payment was where we needed to be. It's been a great experience! More

Everyone I worked with here went above and beyond to help me. Scott, Alex, Robert, and Tommy were all far kinder and more helpful than they had any reason to be with my complicated situation, and saw me thro me. Scott, Alex, Robert, and Tommy were all far kinder and more helpful than they had any reason to be with my complicated situation, and saw me through the other side of it. Cannot recommend this dealership or these people, Scott most of all, enough. More

Save yourself the headache and drive a few more minutes to Racine Hyundai instead of dealing with Gurnee Hyundai's service department. My recent experience there was incredibly frustrating. I arrived and w to Racine Hyundai instead of dealing with Gurnee Hyundai's service department. My recent experience there was incredibly frustrating. I arrived and waited for 20 minutes without any assistance. I asked three different employees passing through if they worked at the empty service desk, but none of them were able to help me. During my wait, I overheard one of the employees bad mouthing a customer over the phone, claiming that she was trying to get something for nothing. It was unprofessional and disrespectful to hear such derogatory remarks about a customer. Finally, when that employee finished his call, he grudgingly helped the gentleman who was in front of me. However, what struck me as shady was that he proceeded to take pictures of the entire car, both inside and out. This behavior raised concerns and made me question their integrity. Given this experience, I have decided that I will not be returning to Gurnee Hyundai. The lack of assistance, the unprofessional attitude, and the suspicious behavior of the employee left a negative impression on me. I would rather drive a few extra minutes to Racine Hyundai, where I know I will receive better service and a more respectful and transparent experience. More

Scott is a great sales associate and made the trade in process really simple so we were able to walk out with the car we wanted. process really simple so we were able to walk out with the car we wanted. More

Thank you Manuel and Leo for the help I like the service very helpful Thank you ons more very helpful Thank you ons more More

Very pleasent to work with and helpful, made sure we got everything we wanted in our new car at the right price! everything we wanted in our new car at the right price! More

Very kind good service checked mechanical problems leak oil & cv axel comfortable waiting room with coffee oil & cv axel comfortable waiting room with coffee More

Excellent Service very willing to work with me. I had a very positive experience. It was quick and easy. I had a very positive experience. It was quick and easy. More

Scott did a great job and helping me, Lee did a wonderful job getting me finance even though the interest was a little high and getting me the warranty for the vehicle and Roger that awesome job with the fin job getting me finance even though the interest was a little high and getting me the warranty for the vehicle and Roger that awesome job with the financing. More

Very professional and easy to deal with. Eliamar was very knowledgeable and helpful throughout the whole process. Eliamar was very knowledgeable and helpful throughout the whole process. More