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Gurnee Hyundai
Gurnee, IL
1,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,441 Reviews of Gurnee Hyundai
April 21, 2023
Here is how the scam worked- The following happened to me. Mine was a simple cash deal, so I would imagine the amount of methods they could use to steal from the customer on a finance deal, is staggering. me. Mine was a simple cash deal, so I would imagine the amount of methods they could use to steal from the customer on a finance deal, is staggering. My first warning to you would be: USE A CALCULATOR. Whenever they put a bunch of numbers in front of you, with a total, add it all up yourself. If I would have done that, I would have squashed their scam immediately. Their numbers didn’t add up to the total. They hid hundreds of dollars of profit in there, for themselves. They won’t do such a big steal that you would notice it at a glance. It’s going to be a small enough percentage that you probably won’t spot it without a calculator. The salesman Rodger and the business manager Josh, conspired to pull off this scam. It wouldn’t work without both of their participation. Rodger insisted that he wouldn’t talk price, except in person. I don’t play that game, so I got him to give me they price that we agreed to, in writing, in a text. It had a document attached with my out-the-door number, that had the funny math I talked about. (Which I didn’t catch right away) My bill of sale had $500 of pure profit they were grabbing listed as a "windshield warranty", that no one mentioned, and I would not have agreed to, in a million years. Why didn’t I see it on the bill of sale before I signed? Because the finance manager Josh broke the law, by not going over each line item on the bill of sale, as the law requires, thus the “conspiracy of theft by deception” was committed. After the sale was concluded he handed my a flash drive with my bill of sale on it. Makes it very difficult for the customer to look at it until they get to a computer. It’s part of their shady plan. Rodger had an app on his phone that actually deleted all our text correspondence on MY phone, (as soon as he knew something was up). He didn’t count on the fact I printed them out beforehand. Thus I have a document which clearly shows the deception. When I got home I fired up the bill of sale and saw what had occurred right away. I got my $500 back only because I stopped payment on my check immediately, and explained their own scam to them. If you finance, they will already have your money, so good luck on any kind of refund, absent evidence of criminal behavior. More
by typhoon
Employees Worked With
Roger De Vito, Josh Herlo
April 20, 2023
Mani and Leo were great and worked with us to get in a vehicle that fits us perfectly and for the right price. You guys are amazing! Thank you so much. vehicle that fits us perfectly and for the right price. You guys are amazing! Thank you so much. More
by jenniferjende
Employees Worked With
Andres Garcia, Leonides Garcia, Manuel Marin
April 19, 2023
Manny helped me with the sale of my new car. He is very knowledgeable and a great person. Leo also helped me with the sales process. They are both phenomenal. I highly recommend coming here to b He is very knowledgeable and a great person. Leo also helped me with the sales process. They are both phenomenal. I highly recommend coming here to buy a Hyundai. More
by carlyporo
Employees Worked With
Javian Perry, Andres Garcia, Leonides Garcia, Manuel Marin
April 19, 2023
They don't care about customers, they are all about your money. Stay away from them, go give your money somewhere else. They don't care to sell you a broken car. money. Stay away from them, go give your money somewhere else. They don't care to sell you a broken car. More
by garryguillaume1
Employees Worked With
Roger De Vito, Brianna Modugno, Javian Perry, Leonides Garcia, Billy Carrion, David Zymali, Josh Herlo
April 14, 2023
Not able to purchase due to price. But Manuel was good customer service. Thank you very much i have a good time and service But Manuel was good customer service. Thank you very much i have a good time and service More
by tco0207
Employees Worked With
Javian Perry, Andres Garcia, Leonides Garcia, Billy Carrion, Manuel Marin
