
Guntersville Chevrolet
Guntersville, AL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Friendly staff and Lowell Sampson was the salesman he did an outstanding job helping me when it was time to purchase my truck. an outstanding job helping me when it was time to purchase my truck. More
Absolutely no push to buy anything and no rush to buy the first thing I liked. first thing I liked. More
Very good customer service, helpful employees. Affordable price range. Having questions, answer best they can. Affordable price range. Having questions, answer best they can. More
If you are a single woman do NOT do business here! I was lied to and sold a lemon and after 3 years I'm still paying on the vehicle that is in the SHOP more than I get to drive it! I've spent thousand I was lied to and sold a lemon and after 3 years I'm still paying on the vehicle that is in the SHOP more than I get to drive it! I've spent thousands having it fixed and with my very high interest rate I have hardly made a dent in the payoff of this car! I was told no warranty when I was finally able to leave the dealership (after sitting all day and my credit being run 11 times to find me a finance company) I started having major issues 5 months later...and they continue. Now I'm told the turbo is leaking, a cylinder is misfiring and I need another battery after getting one just 3 months ago! I would NOT recommend this company unless you know something about cars! More
Michael is such a genuine person. He helped us and answered all of our questions with honesty. He made the purchase process smooth, and was easy to work with. A very attentive employe He helped us and answered all of our questions with honesty. He made the purchase process smooth, and was easy to work with. A very attentive employee, and did not hesitate to guide us through the process. More
Pushy, bully sales tactics. Managers lie and try to cheat on paperwork. Will not be back Managers lie and try to cheat on paperwork. Will not be back More
They really do make you feel like family, quick service always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it takes the personal aspect away from it, but nothing the advisors can help. More
I had a great experience at Guntersville Chevy. Lowell Sampson went above and beyond to make sure I found the vehicle I wanted. They didn’t push any extra warranties or pressure me in any way. Defi Lowell Sampson went above and beyond to make sure I found the vehicle I wanted. They didn’t push any extra warranties or pressure me in any way. Definitely recommend! More
I requested the shuttle service when I made the appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late to work. When I was informed my vehicle was ready, I reminded them I needed a pickup shuttle. When I got off work, no one was there to pick me up, so I had to call again and waited for another 15 minutes before I was taken back to the dealership. This service is offered by the dealership and needs to be improved upon because I don’t have anyone close enough to take me and I don’t feel it is right to ask my coworkers. More
Craig & his team have made it their mission to keep me safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. More