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Guntersville Chevrolet

Guntersville, AL

4.8
1,295 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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11982 US-431

Guntersville, AL

35976

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Showing 1,295 reviews

June 23, 2025

Friendly staff and Lowell Sampson was the salesman he did an outstanding job helping me when it was time to purchase my truck. More

by moorekenneth8484
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowell Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Absolutely no push to buy anything and no rush to buy the first thing I liked. More

by ChevyDriverAndTaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Very good customer service, helpful employees. Affordable price range. Having questions, answer best they can. More

by blasmartinezpatricio455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

If you are a single woman do NOT do business here! I was lied to and sold a lemon and after 3 years I'm still paying on the vehicle that is in the SHOP more than I get to drive it! I've spent thousand More

by LauraRiley1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brent Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Michael is such a genuine person. He helped us and answered all of our questions with honesty. He made the purchase process smooth, and was easy to work with. A very attentive employe More

by Anibel Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Guntersville Chevrolet responded

Anibel, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2025

Pushy, bully sales tactics. Managers lie and try to cheat on paperwork. Will not be back More

by Muzzyman431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moody Qattea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hudson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Maxfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Guntersville Chevrolet responded

Good morning. Thank you for sharing your feedback with us, I apologize for your experience. We would love to help any way we can. Our General Manager has tried reaching out, is there a better number to contact you at? Sincerely, Aerial

June 11, 2025

They really do make you feel like family, quick service always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak More

by tinadatrailblazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're committed to changing the car-buying experience for the better!

June 08, 2025

I had a great experience at Guntersville Chevy. Lowell Sampson went above and beyond to make sure I found the vehicle I wanted. They didn’t push any extra warranties or pressure me in any way. Defi More

by Nicole Sisson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lowell Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Guntersville Chevrolet responded

Nicole, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 08, 2025

I requested the shuttle service when I made the appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t More

by Tmrogers333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (256) 787-3771 so we can assist you further.

June 06, 2025

Craig & his team have made it their mission to keep me safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call. More

by kbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Craig and the team here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

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