Bruce Moss
Bruce Moss at Guntersville Chevrolet

Bruce Moss

General Manager

Guntersville Chevrolet

11982 US-431
Guntersville, AL 35976

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4.8
112 Reviews
4.8

112 Reviews

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112 Reviews of Bruce Moss

May 24, 2026

Dealership Rating
Employee Rating

Joe & the team at Guntersville Chevrolet are hands down the easiest dealership I’ve ever dealt with. They were honest and respectful throughout the entire process, and made my purchase much easier. More

by Blazer67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 23, 2026

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Dealership lied to me at time of purchase of a pre-owned 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay More

by ethan6224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ned Jones, Jed Sparks, Joe Housel , Joe housel, Jed Sparks, Ned Jones, Bruce Moss

May 27, 2026

Guntersville Chevrolet responded

Hi Ethan, Thank you for taking the time to share your feedback with us. We are very sorry that you've been having issues with your F-150. We sincerely apologize for our misdiagnosis on the transmission. We do our very best to avoid mistakes, but we aren't perfect, and this is definitely a learning experience for our team. I understand that our General Manager, Bruce Moss, has been trying to reach you by phone and email, to see if there is anything we can do to make this right. Please give him a call back at your earliest convenience. Thank you again for reaching out. Sincerely, Katie R.

March 21, 2026

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I was very please with the thoroughness of all the people invoved. Aside from a few paperwork snags it was a good experience More

by McmConstruction
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Cole, Michael Maxfield

Mar 24, 2026

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

January 09, 2026

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Great experience. Every single person we encountered was so friendly and personable. David completed our purchase in a timely-professional manner. More

by kb.tucker14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2026

Guntersville Chevrolet responded

Thanks for highlighting David, who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2026

Dealership Rating
Employee Rating

These folks by far are the best dealership! They are so friendly and helpful. We love our new Tahoe! More

by Tcccgarrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2026

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

January 03, 2026

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Employee Rating

Bruce Moss was very receptive to my dissatisfaction about the service manager and the way the service manager spoke to me and was completely apathetic to my needs. He has checked in with me since then as wel More

by Chasware
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Guntersville Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (256) 787-3771 so we can assist you further.

December 20, 2025

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Employee Rating

I had a great experience! Very much worth the drive! Samara was so personable and went above and beyond to get my in a vehicle I absolutely love! Moody the finance guy got me More

by Tlembb733
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2025

Guntersville Chevrolet responded

We're happy you found Samara to be so supportive during your experience here at Guntersville Chevrolet. Thanks for the recommendation, and have an amazing day!

November 30, 2025

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Employee Rating

Max was above and beyond wonderful to work with. Helped navigate our travel plans from North Dakota. From the early morning pickup at the hotel to driving off the lot nothing but friendly and accomm More

by Autum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Michael Maxfield , Arlen Stinson

Dec 02, 2025

Guntersville Chevrolet responded

Autum, we're happy you found Max to be so supportive during your experience here at Guntersville Chevrolet. We sincerely value your business and look forward to your next visit!

November 19, 2025

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Employee Rating

The management I would rate a 100+. Parts and service managers are extremely dedicated people thank you Guntersville Chevrolet. More

by harrisdavid1000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Amanda Cole, Ned Jones , John Houston

Nov 21, 2025

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any questions, please give us a call. We're always happy to help!

October 24, 2025

Dealership Rating
Employee Rating

I've been having my vehicle serviced here for a few years now and they've always done a good job and are super friendly! So, why not buy from them? I just traded with them and I know my deal was good! Thank More

by wade.cornelius2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Kevin Russell, Samyra Haney , John Houston

Oct 28, 2025

Guntersville Chevrolet responded

Thank you so much for your positive comments about Guntersville Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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