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Gunn Chevrolet
Selma, TX
982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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982 Reviews of Gunn Chevrolet
June 14, 2018
Selling extra's that may or may be needed. My wife went to the dealership for her free oil change which came with our purchase of our Traverse. She was offered an realignment for another $59 pl My wife went to the dealership for her free oil change which came with our purchase of our Traverse. She was offered an realignment for another $59 plus an engine cleaning for $200. I'm not sure if the car was in need of a realignment but I approved it anyway. I definitely decided against the engine cleaning as the car was only a year old and we use a brand gasoline with detergents in it. I call this up selling your customer service they probably don't need. Leaves a bad taste in your mouth. More
by Don
Employees Worked With
Sergio Castilla, Ben Camarero, Cam Galasso
June 11, 2018
Chevy Colorado Impossible to Find - Not For Gunn Chevrolet I gave Gunn Chevrolet a "5 Star" review, because it wouldn't let me give them a 10. Here's why. I had the distinct pleasure of working with Mr. Serg I gave Gunn Chevrolet a "5 Star" review, because it wouldn't let me give them a 10. Here's why. I had the distinct pleasure of working with Mr. Sergio Castilla (Sales Professional) and Mr. Laz Vasquez (eCommerce Sales). Both were exceptionally professional, courteous and knowledgeable. I challenged them to get me a vehicle almost impossible for any dealer to find. Their friendly demeanor never changed even though this was one of those cases where the customer high-pressured both salesman. They were relentless and tenacious in their efforts and found the vehicle I wanted when other dealers couldn’t or wouldn’t. Sergio was the most meticulous and detail focused sales professional I ever encountered ensuring that everything went smoothly. Laz was able to get me answers to questions within minutes where other dealers didn’t even respond. I also want to commend Mr. Richard Barrera (F&I Manger) who professionally and swiftly handled the paperwork end of the deal within minutes. Thanks to all of you at Gunn Chevrolet who made our vehicle search and purchase a rewarding experience. More
by TEF CPA
Employees Worked With
Sergio Castilla, Richard Barrera, Laz Vasquez
June 09, 2018
Awesome experience! I had an awesome experience with Kevin Whitaker, he answered every question my husband and I asked, he’s very knowledgeable about the product he is se I had an awesome experience with Kevin Whitaker, he answered every question my husband and I asked, he’s very knowledgeable about the product he is selling. He is very attentive to detail. More
by Dianelle
Employees Worked With
Kinneth Dudley, Kevin Whitaker
June 09, 2018
Impressive service! My expectations were to just look after other disappointments and not buy. However, the price, trade-in value, service and listening to my needs was My expectations were to just look after other disappointments and not buy. However, the price, trade-in value, service and listening to my needs was amazing. This was a deal I could not pass. No hassles, straight to the point and off we were in my new suburban thanks to Cam! More
by Viola
Employees Worked With
Richard Barrera, Cam Galasso
June 07, 2018
Internet sales and services Great and fast service I would recommend Mr Soto to anyone. I located a vehicle online. He had a great price and provided prompt service, thanks. Great and fast service I would recommend Mr Soto to anyone. I located a vehicle online. He had a great price and provided prompt service, thanks. More
by Bdmiley
Employees Worked With
Cesar Soto
June 05, 2018
Did repairs that were not authorized Did repairs that were not agreed to and then argued with me about making them. Overall the work seems to be good time will tell. Did repairs that were not agreed to and then argued with me about making them. Overall the work seems to be good time will tell. More
by Glenn
Employees Worked With
Jeff Busby
June 04, 2018
I had a great experience with Gunn Chevrolet Salesman Ryan was a great help in my purchase. He wasn’t pushy and explained the whole process as we went through it. They also gave me a far trade-in Salesman Ryan was a great help in my purchase. He wasn’t pushy and explained the whole process as we went through it. They also gave me a far trade-in quote which helped me buy my Silverado. I would definitely recommend Ryan and Gunn Chevrolet if you are in the market for a vehicle. More
by Nate
Employees Worked With
Richard Barrera, Ryan Doughty
June 04, 2018
FUSTRATED and they don't care! Called to check on listed vehicle ( 8 hours later it is still on Auto Trader by the way) After confirming it was there...I drove an hour to get the Called to check on listed vehicle ( 8 hours later it is still on Auto Trader by the way) After confirming it was there...I drove an hour to get there. Got there...they said the vehicle in question was not for sale and was going to auction, couldn't sell it huh? I said why and they said it has mechanical problems. Then why take it to auction?...oh, I know, to jack someone else! Not our problem! Very ethical! I drove 2 hours round trip for nothing but unprofessionalism and frustration. My time, my gas, unbelievable! I am a previous customer and have also referred several buyers to Gunn...unsure about future purchases. Gunn Buick 5 Stars...Gunn Chevy....0 Stars Take the ad down for blank sake! More
by OlllllllO
Employees Worked With
Had to click a name to proceed...but dont actually know who I dealt with...it was that fast, thewoodagency .
June 02, 2018
Great service Schedule appointment online. Arrived to dealership was seen promptly with fast servic for oil change and filter maintenance required on car. Service w Schedule appointment online. Arrived to dealership was seen promptly with fast servic for oil change and filter maintenance required on car. Service was fast than expected. More
by Lisa
Employees Worked With
Ben Camarero
June 02, 2018
10 years as a customer and they haven't failed me yet! When it comes to customer service, reliability and my satisfaction this dealership hasn't failed us. They are to the point, honest and trustworthy. W When it comes to customer service, reliability and my satisfaction this dealership hasn't failed us. They are to the point, honest and trustworthy. We just purchased our third vehicle in 10 years. We get our vehicles service there and based on our experiences we know that when it's time to buy a new one this is our dealership. We have purchased both new and used. This time we went with a used certified vehicle and did our research and finance approval on line before we visited the lot. As I expected one of their sales man, Cristian Figueroa, quickly replied to my inquiries and was there to greet me with the vehicle I had chosen. Before I arrived I had a list of preferences and I must tell the world; they met all but one. It was ok by me because the main preference was met (THE BUDGET). Thank you Gunn!! Thank you Cristian and Kenneth! More
by Maritza57
Employees Worked With
Kinneth Dudley, Cristian Figueroa
