Gunn Chevrolet

Awesome, efficient, and professional Experience My wife and I are very busy professionals who hold-on to our vehicles for extended periods of time, we have no margin in our lives with 3 active kids My wife and I are very busy professionals who hold-on to our vehicles for extended periods of time, we have no margin in our lives with 3 active kids to research a major purchase, such as a vehicle. We were looking for help researching various Chevy Truck options, comparing costs - like the Costco program I was initially working with, and getting a deal done quickly and efficiently. I never imagined you would rival the Costco program price and auto-buyer program, and you did that and more. Ryan Doughty was awesome throughout our experience with Gunn. He was hard working, quick to respond to questions, made the process efficient, and as painless as possible. We will refer customers to him whenever the opportunity presents. John & Jennifer Harper More

Disappointed My family has been purchasing from Gunn for many years which is why I chose to do the same. However, I haven’t had the best experience. No one called My family has been purchasing from Gunn for many years which is why I chose to do the same. However, I haven’t had the best experience. No one called when my plates were in. I noticed the date on paper plates and I had one day to get my plates before expiration. I text my sales rep and he said he’d check and call me. Never did. So I text again, the day of expiration and they were in but he forgot to call me. I went to pick up when I was promised my sales rep would deliver to me. However, that wasn’t the issue. The issue was they never called to tell me my plates had arrived. My headlights needed to be buffed and because the service department was closed the day of purchased they were supposed to be done when I picked up the plates. Didn’t happen. Then I was promised mats for the vehicle and went two times and they still didn’t have them. This weekend I went for my first oil change and asked about my lights. Needed approval. Which I got. But sales rep avoided me. Then, I get home and the cap to my Buick Enclave rim is missing. Service center closed at 5 and I will not know anything until Monday, July 2! This morning I get In my vehicle to go do my Sunday errands and my vehicle is not driveable because as I accelerate and press on my brake my wheel is shaking uncotrollably so now I’m having to wait a car shop to see what is loose. Service also rotated the tires which is why my cap is missing and obviously left something loose. I’m so upset beyond belief because this is VERY dangerous, wasting another day with a car I recently purchased and I have my two year old daughter with me. This has been a horrible experience. I mean horrible. False promises. And poor work in the service center. More

Great overall experience! My second purchase through Gunn. DeAndre was an exceptional salesman, very helpful and knowledgeable. Rob was awesome, made the whole process a breeze My second purchase through Gunn. DeAndre was an exceptional salesman, very helpful and knowledgeable. Rob was awesome, made the whole process a breeze! I will purchase my next vehicle through Gunn More

excellent Attentive sales person and a very good price. I initially ran in to Charlie as I was looking at a smaller truck. He offered some advice based on his e Attentive sales person and a very good price. I initially ran in to Charlie as I was looking at a smaller truck. He offered some advice based on his experience with other customers which prompted me to look ata used truck I was interested in . He handed me over DeAndre and we closed the deal. More

Perfect Excellent dealership ben camero is a excellent sales person.overall very happy with my experience.i will definitely recommend this dealership to ot Excellent dealership ben camero is a excellent sales person.overall very happy with my experience.i will definitely recommend this dealership to other people. Ihave told family and friend about gunn Chevrolet. More

The service department needs better customer service there needs to be a training for better customer service or hire someone that can attend to your customers needs better, since thats the face of your there needs to be a training for better customer service or hire someone that can attend to your customers needs better, since thats the face of your business. The person that “helped” me is bilingual and that’s great but she should have the abilities mentioned before, eventhough we speak the same language (Spanish) she was never polite or even nice and lacked problem solving skills, such as facilitating me with transportation to pick up my car; I had to call her manager and he solved my problem right away, even though we didn’t speak the same language. In my opinion, we shouldn’t have to speak to a manager to address bad attitude problems with the staff More