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Gunn Chevrolet
Selma, TX
998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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998 Reviews of Gunn Chevrolet
June 20, 2025
I’ve been a regular customer at Gunn and have usually had good experiences, but this recent visit left me really disappointed. I came in for a basic oil change and was told it would take 1.5 hours. When I re good experiences, but this recent visit left me really disappointed. I came in for a basic oil change and was told it would take 1.5 hours. When I repeated that back, the employee corrected me and said 2 hours instead. As the 2-hour mark approached and I hadn’t received any updates, I asked the person who initially took my car for a status. He didn’t apologize or seem concerned just said he would go check. He came back saying the oil change had just been completed and they were about to start the tire rotation. I asked for an estimated time, but he couldn’t give me one. Later, he returned with a quote for a separate job, which I declined, and then finally came back to check me out. At that point, he offered a quick apology but by then, I was already frustrated with the lack of communication and customer service. I normally return to Gunn because I trust the care I’ve received in the past, but this experience really missed the mark. More than two hours for an oil change, with no updates or clear communication, is unacceptable. More
by Silvae
Employees Worked With
I don’t remember the employees name
June 08, 2025
The service of advice was great very attentive and prompt. service did take a little longer to get the oil change. But it was just a drive up. prompt. service did take a little longer to get the oil change. But it was just a drive up. More
by David Leiva
Employees Worked With
One of the new guys.
June 07, 2025
Great service! Charles, the service advisor, was very helpful and knowledgeable. I felt like my car was in great hands. Will not take my car anywhere else. Charles, the service advisor, was very helpful and knowledgeable. I felt like my car was in great hands. Will not take my car anywhere else. More
by Mgomez3
Employees Worked With
Charles Clark
June 02, 2025
Had no problem completing my purchase of an Equinox EV. Ben Camarero, Rodolfo Lopez, and the rest of the staff were all very helpful in walking me thru the process and completing it in a timely manner. Sho Ben Camarero, Rodolfo Lopez, and the rest of the staff were all very helpful in walking me thru the process and completing it in a timely manner. Shout out to Daniel Evans for his help explaining how the Equinox EV works. Over all, I am happy with my purchase. Thanks to all. More
by Julianaldaco
Employees Worked With
Daniel Evans, Ben Camarero
