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Gunn Chevrolet

Selma, TX

4.6
947 Reviews

16550 IH 35 N

Selma, TX

78154

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947 Reviews of Gunn Chevrolet

January 06, 2022

The staff of Gunn Chevrolet are courteous, professional and efficient. Gunn provides a comfortable environment and excellent customer service. More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 03, 2022 -

Gunn Chevrolet responded

Thank you for taking the time to leave a review and a 5-star rating! So glad you had a great experience. Thank you for choosing Gunn!

December 31, 2021

Wish they could wash car after being serviced. Sales Wish they could wash car after being serviced. Sales people are always willing to talk cars even though I'm not buying. More

by dheath6139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Feb 03, 2022 -

Gunn Chevrolet responded

Thanks so much! We appreciate the feedback. Hope to see you again soon.

December 26, 2021

I ask for fuel filter and oil change and tire rotation, they only change oil and fuel filter. More

by Billhicklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brant Newman, Cindy Valle, Jeff Busby, Chris Sanchez, Michael Brown, Samantha Eguia, Stephan Scutt, Jeff Smith, Matt Kosub
Feb 03, 2022 -

Gunn Chevrolet responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Please call us directly at (210) 941-4187. Thank you.

December 22, 2021

I was told repairs would be over $5,000 and was billed $200 to diagnose it. Took it elsewhere and repairs were $1,400 with $100 diagnostic fee going towards bill. I will never go there again. More

by rebecca.cawley
Price
Recommend Dealer
No
Employees Worked With
Chris Sanchez
Feb 03, 2022 -

Gunn Chevrolet responded

Rebecca, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. I hope you will allow us the opportunity to re-earn your trust. If there is anything we can do in the meantime, please feel free to reach out.

December 18, 2021

I have no problem with the dealership just the way my truck was returned to me after the oil change! There were oily smudges in three places on the outside of the door, a large oily smudge on the driver’ More

by eastyardtom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
Feb 03, 2022 -

Gunn Chevrolet responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. Thanks for letting us know about your experience. We apologize and have passed along your comment to our service team.

December 18, 2021

Courteous and promptCourteous and promptCourteous and Courteous and prompt Courteous and prompt Courteous and prompt Courteous and prompt Courteous and prompt More

by Arcangels7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Busby
Feb 03, 2022 -

Gunn Chevrolet responded

Thank you for the 4-star review! If you would like to discuss in what ways we can improve, please reach out to us directly. We look forward to hearing from you. Thank you!

December 17, 2021

Everyone was kind and attentive at Gunn. Smooth transaction. Took care of all my needs and any concerns I had. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez, Mattie Pierce
Feb 03, 2022 -

Gunn Chevrolet responded

Thanks for the review, Mike! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!

December 12, 2021

Gunn consistently provides excellent service. Thanks Alyssa for being super in providing assistance in helping me. More

by Charlescook4214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Cantu
Feb 03, 2022 -

Gunn Chevrolet responded

Thank you, Charles! We’re glad Alyssa could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 09, 2021

All of the people in the service department are very polite and attentive. They always address all of my concerns. More

by larooks67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber is the best but she no longer handles my vehicle., Jeff Busby, Michael Brown, Samantha Eguia
Feb 03, 2022 -

Gunn Chevrolet responded

Great to hear – Thank you for choosing Gunn!

December 09, 2021

Eric was great to deal with could not have asked for better service once he was assigned to me. However getting to talk to a service team member was a pain I believe I talked to two different people fro More

by adamcarr0613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanchez
Feb 03, 2022 -

Gunn Chevrolet responded

Thank you! We’re glad Eric could take good care of you. Please let us know if there is ever anything that we can do for you. We appreciate the feedback and have passed it on to our service team! Thank you.

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