Group 1 Toyota North Austin

Alfred made my car buying experience a very positive one. From start to finish, he was professional, transparent, and attentive to what I was looking for. The car was exactly as described, and the process wa From start to finish, he was professional, transparent, and attentive to what I was looking for. The car was exactly as described, and the process was efficient and straightforward. I'm extremely happy with my purchase and would gladly work with Alfred again. More

Excelente y al preguntar lo que sea te trata. Con mucha paciencia ese fue mi caso de hoy Con mucha paciencia ese fue mi caso de hoy More

Pedro was a pleasure to work with and offered a fair price. He made an extra effort to ensure the car was ready for us to take home that day. price. He made an extra effort to ensure the car was ready for us to take home that day. More

I had an extremely dissatisfying experience with the customer service from the service advisor Zachary. The indifference and carelessness is bold and unnerving only because he seemed to think he and the customer service from the service advisor Zachary. The indifference and carelessness is bold and unnerving only because he seemed to think he and the service department are superior and that we are desperate and grateful for any assistance. Well there are thousands of service departments and thousands of Toyota dealers. I will not ever bring my business to Toyota of north Austin because of Zachary Fulkerson. More

My service advisor was super. But we had to wait before anyone came to speak with us. Because of the construction it was very disorganized and there was no guidance on what to d But we had to wait before anyone came to speak with us. Because of the construction it was very disorganized and there was no guidance on what to do. Finally the people at the checkout where we paid were not very friendly. Like they didn’t want to be there. More

The service/cost app is helpful. It’s disconcerting when the desk charge is more. It’s disconcerting when the desk charge is more. More

Quick and easy check in, delivered timely. Comfortable waiting area with coffee and donuts. WiFi available . Comfortable waiting area with coffee and donuts. WiFi available . More

Had an appointment at 9am for 25K checkup - tire rotation, fluid inspection, wiper bland inspection, visual brake inspection, all easy checks. Took 3hrs. Typically tech provides a video of the work rotation, fluid inspection, wiper bland inspection, visual brake inspection, all easy checks. Took 3hrs. Typically tech provides a video of the work performed, but no video was provided. Texted service tech for update, he never responded. Had to find him in person. He said the car was ready. He provided no response as to why he did not notify me earlier. Kind of puzzling as to why it took so long and there was no updates. More

My purchase was completed as an internet transaction, and the process was easy and straightforward thanks to the excellent communication and support from Robert Tenny. He was the only person I worked with th the process was easy and straightforward thanks to the excellent communication and support from Robert Tenny. He was the only person I worked with throughout the purchase, which made the experience seamless. Robert is a great listener and a fair, trustworthy professional. More

Super easy to work with made everything simple in and out In less than 30 minutes, and gave me a great deal on this F250 In less than 30 minutes, and gave me a great deal on this F250 More