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Group 1 Nissan Cedar Park

Cedar Park, TX

4.6
484 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 484 reviews

May 21, 2026

Very nice facility and staff were friendly and helpful. Purchase of a new vehicle went smoothly. More

by Dcm
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sean Doherty salesperson
May 23, 2026 -

Group 1 Nissan Cedar Park responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 09, 2026

Service adviser Alex is the worst "servjce" adviser. He should not be in that job. He is not transparent. He tip toes around questions. Not giving any straight answers. His tip toeing around like thag c More

by Phoenix Haven
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan is the only good employee I know of.
May 14, 2026 -

Group 1 Nissan Cedar Park responded

Thank you for taking the time to share your feedback regarding your recent experience with Group 1 Nissan Cedar Park. We sincerely apologize that your visit did not meet the level of transparency, communication, and customer care we strive to provide. We understand your frustration regarding the unexpected additional costs, the lack of clear communication during the service process, and the condition of your vehicle upon pickup. What you described is not the experience we want any customer to have, and we take your concerns very seriously. We also appreciate you recognizing Dylan for the positive impression he made during your visit. Your comments have been shared with our management team so the situation can be reviewed internally, including the communication and customer service concerns you raised. Feedback like yours helps us identify areas where we need to improve. We would appreciate the opportunity to speak with you directly and learn more about your experience so we can address your concerns properly. Please contact us at your convenience and ask to speak with our Service Manager. Thank you again for your honest feedback. Fredi Sanchez Service Director - Group 1 Nissan Cedar Park 512-620-7252 fsanchezgarcia@Group1auto.com

May 02, 2026

Came for oil service . . Not filled even air .. no inspection report shared till now .none of previous issues informed and saying every thing is good verbally .. I used Niss More

by sarath
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
May 14, 2026 -

Group 1 Nissan Cedar Park responded

Thank you for bringing this to our attention. We’re sorry to hear that your recent service visit did not meet your expectations. Providing clear communication and thorough inspections is very important to us, and it’s concerning to hear that you did not receive an inspection report or detailed updates about your vehicle. That is not the level of service we aim to deliver. We would appreciate the opportunity to look into this further and make things right. Please reach out to us directly with your visit details so we can review what happened, address any concerns about your vehicle’s condition, and ensure your safety and confidence moving forward. Your feedback helps us improve, and we take it seriously. We hope to have the chance to restore your trust in our service.   Fredi Sanchez Service Director - Group 1 Nissan Cedar Park 512-620-7252 fsanchezgarcia@Group1auto.com

April 24, 2026

They were very helpful answering questions. My son as co-signer was pleased with their answers. More

by Dorrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know his name, group1auto group1auto
Apr 27, 2026 -

Group 1 Nissan Cedar Park responded

Hi Dorrie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2026

Great service. Dylan, the service advisor is such a professional. His customer service is A+. More

by mojtahed007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, group1auto group1auto
Apr 26, 2026 -

Group 1 Nissan Cedar Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dylan here at Group 1 Nissan Cedar Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2026

Overall experience was good. Ambience is good. They provided internet, so I can work while wait for my car to done. More

by Sri Gurram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan , group1auto group1auto
Apr 24, 2026 -

Group 1 Nissan Cedar Park responded

Hi Sri, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2026

Cedar Park Nissan Service Dept has the best customer service. Dylan Green was our rep. He definitely goes that extra mile to make sure all of ones questions and concerns are handled. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green, group1auto group1auto
Apr 24, 2026 -

Group 1 Nissan Cedar Park responded

Hi Kim, thanks for your praise and kind comments about Dylan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2026

Cedar Park Nissan is ALWAYS easy to work with from scheduling to completion. They respect that I prefer to wait while work is done and stay on top of everything to the best of their ability. More

by Chrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Apr 19, 2026 -

Group 1 Nissan Cedar Park responded

Hi Chrystal, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

April 12, 2026

Dylan was great. Everyone was friendly, good coffee and a shuttle, just convenient all around. More

by theclintbakershow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, group1auto group1auto
Apr 15, 2026 -

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 11, 2026

Dillon (service manager) continues to be very helpful. It is evident that he is always concerned about providing the best quality service that fits the customer. I appreciate his loyalty and dedication to More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon, group1auto group1auto
Apr 13, 2026 -

Group 1 Nissan Cedar Park responded

Hi Paul, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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