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An awesome, caring and very much customer oriented business in Cedar park, TX. They are very knowledgeable on all the aspects of a strong dealership and they deliver on whatever they promise. I am va business in Cedar park, TX. They are very knowledgeable on all the aspects of a strong dealership and they deliver on whatever they promise. I am vary happy to know them and do business with them More

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It. Was pleasure to visit this place awesome environment and helpful staff, the beautiful lady with beautiful heart Was pleasure to visit this place awesome environment and helpful staff, the beautiful lady with beautiful heart More

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I would like to give Jonny a shout out for taking good care of me! The experience was quick and easy! care of me! The experience was quick and easy! More

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I am extremely disappointed with the service I received from this Nissan dealership. If there was a 0 star I would have done that. My vehicle had a check engine light related to the Mass Airflow Sensor. from this Nissan dealership. If there was a 0 star I would have done that. My vehicle had a check engine light related to the Mass Airflow Sensor. Before bringing the car in, I purchased and installed a replacement sensor myself, which cost approximately $250. When that did not resolve the issue, I brought the vehicle to the dealership for diagnosis. After their testing, they confirmed that the problem was indeed the Mass Airflow Sensor. Since the part I had purchased was still under warranty, I specifically requested two things before authorizing the repair: (1) that the old part be returned to me, and (2) documentation confirming that the Mass Airflow Sensor was the faulty component. This would have allowed me to pursue a warranty claim and recover the cost of the part or replace it. When I picked up the vehicle, my service advisor, Dylan, was not present. I asked other staff members about the part, but was told they could not access the mechanic's work area because it was the weekend. They assured me they would leave a note regarding my request. From that point forward, communication completely broke down. I called Dylan multiple times over several days with no response. I contacted the dealership's main line and was eventually connected with his manager, to whom I explained the entire situation. He promised to look into it and get back to me, but I never received a follow-up. I later emailed Dylan and received a response stating that his phone line was not working. However, as soon as I followed up regarding the part and the documentation I had requested, I again received no response. Multiple additional follow-up emails have also gone unanswered. What makes this even more frustrating is that I paid dealership rates specifically because I expected a higher level of professionalism and customer service than I would receive at an independent repair shop. Instead, I am now out the additional repair costs, potentially out $250 for the warrantied part, and unable to get a simple response from anyone at the dealership. Completely ignoring a customer after promising follow-up is unacceptable. This experience reflects a serious lack of accountability and customer care. I hope dealership management takes this feedback seriously and improves both communication and follow-through with customers and do what is right for the customer. More

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Was very busy, but amazingly attentive. Dillon saw that I looked lost and immediately asked if I needed help. He checked me in within 5 min. Dillon saw that I looked lost and immediately asked if I needed help. He checked me in within 5 min. More

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They were fast and efficient. Did all the work I had asked them to do and I was happy to see the recommendations with options to remedy other areas that had been diagnosed. Did all the work I had asked them to do and I was happy to see the recommendations with options to remedy other areas that had been diagnosed. More

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This was my first experience using the Cedar Park Nissan service department. From the time I was greeted & checked in by the technician, to having a couple of minor maintenance issues addressed & resolve service department. From the time I was greeted & checked in by the technician, to having a couple of minor maintenance issues addressed & resolved, everything went smoothly. I have to add that I really appreciated the communication via video from the mechanic regarding the two maintenance issues. More

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Came for oil service . . Not filled even air .. no inspection report shared till now .none of previous issues informed and saying every thing is good verbally .. I used Niss . Not filled even air .. no inspection report shared till now .none of previous issues informed and saying every thing is good verbally .. I used Nissan offer for service.. if this is the reason for limited service .. never share deals..car breaks were fair state in previous service .. don’t know if I need to change or went to change ..which can be a safety issue .we trust service center for cat safety .. but service fine for name sake not encouraging More

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They were very helpful answering questions. My son as co-signer was pleased with their answers. My son as co-signer was pleased with their answers. More

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Great service. Dylan, the service advisor is such a professional. His customer service is A+. Dylan, the service advisor is such a professional. His customer service is A+. More

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