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Group 1 Ford El Paso
El Paso, TX
1,447 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,447 reviews
October 02, 2026
Adria was attentive and listened to my requests. She clearly identified my issues and concerns and read them back to me for confirmation. What I needed was done and she was helpful in explaining eve She clearly identified my issues and concerns and read them back to me for confirmation. What I needed was done and she was helpful in explaining everything to my wife who picked up the vehicle. More
by Fred.saucedo
Employees Worked With
Adria Gonzales
October 01, 2026
They have a great services and they help you in what you need on your vehicle. need on your vehicle. More
by mariselam48
September 30, 2026
Always come through 100% with quality and service. Both on sales and service as well as all other departments at the dealership Both on sales and service as well as all other departments at the dealership More
by David
September 30, 2026
From the appointment process, Adviser contact, diagnosis, service, customer service and final completion everything was “spot on”. I appreciate the hard work from everyone involved. Thank you! service, customer service and final completion everything was “spot on”. I appreciate the hard work from everyone involved. Thank you! More
by gunns1957
Employees Worked With
Jerry myles
September 29, 2026
Although the service took longer than usual, because of maintenance to their facilities, they provided excellent service. They paid for my Uber to and back from my house while the service was completed. Pl maintenance to their facilities, they provided excellent service. They paid for my Uber to and back from my house while the service was completed. Plus gave me a discount for the wait time without asking for one. More
by Marcopastrana82
Employees Worked With
September 25, 2026
Julie did an awesome job on my truck. The dealership has awesome customer service awesome employees and you never feel pressured to do anything. The dealership has awesome customer service awesome employees and you never feel pressured to do anything. More
by rmcorona33
September 25, 2026
Awesome customer service awesome service and awesome employees they are always friendly and ask if you need any other service employees they are always friendly and ask if you need any other service More
by rmcorona33
