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Grote Mitsubishi

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.5
667 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People. Dedicated to serving Fort Wayne and the surrounding areas of Columbia City, Auburn, Warsaw, Wabash and more!
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 667 reviews

May 15, 2026

Both were very nice and helpful. Kept me informed on my vehicle. Got my car done on time! More

by samanthariegsecker0550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Grote Mitsubishi responded

Thank you for your kind words! We are glad to hear that our team provided excellent service and kept you updated throughout the process. We strive to always deliver on time and keep our customers happy. #satisfiedcustomers #excellentcustomerservice

May 13, 2026

Very helpful grate customer service talked me through the whole process and got me into a grate vehicle More

by lesliegoodman1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Aldoais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Grote Mitsubishi responded

Thank you for your kind words! We are thrilled to hear that our customer service team provided you with a great experience and helped you find the perfect vehicle. It was our pleasure to assist you!

May 09, 2026

Very informative and Megan was very personable. Great communication. The staff are friendly and professional More

by tjgarcia
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
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May 11, 2026 -

Grote Mitsubishi responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that you found the experience informative and that Megan provided personable service and great communication throughout your visit. Our entire team takes pride in being friendly and professional, and your kind words mean a lot to us. We truly appreciate your business and look forward to seeing you again!

May 08, 2026

I was told that I didn't need an appointment, but I made one. I was also told that it would only take 15 minutes. I was there for over an hour and a half. More

by brendastiver
Recommend Dealer
No
Employees Worked With
Megan Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
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May 11, 2026 -

Grote Mitsubishi responded

Thank you for your feedback, Brenda. We sincerely apologize for the confusion regarding your appointment and the longer-than-expected wait time. We understand how frustrating it is when the visit takes significantly longer than what was originally communicated. While we always do our best to provide accurate time estimates, unexpected delays can sometimes occur. We appreciate your patience and your understanding, and we will use your comments to help improve our communication moving forward. Thank you for choosing us for your service needs.

May 08, 2026

Very friendly and helpful Megan was very knowledgeable and professional. The service team was professional as well More

by lauramcclure90
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Report | Print
May 11, 2026 -

Grote Mitsubishi responded

Thank you so much for your kind words, Laura! We’re delighted to hear that Megan was friendly, helpful, knowledgeable, and professional throughout your visit. We’re also glad our service team provided you with a professional experience. We truly appreciate your business and look forward to assisting you again in the future!

May 01, 2026

He was a good sales person, service was good, will do more business in the future More

by mac12250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Grote Mitsubishi responded

Thank you for your kind words! We’re glad to hear you had a good experience and that our team provided great service. We truly appreciate your business and are honored to know you plan to work with us again in the future. We look forward to helping you with all of your automotive needs!

April 14, 2026

Always great working with Grote staff. They always get the job done. Thank you great service. More

by Pduran29
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Report | Print
Apr 24, 2026 -

Grote Mitsubishi responded

Thank you for the stellar review! We always strive to provide exceptional service and are thrilled to hear we have met your expectations. We truly appreciate your business and look forward to working with you again in the future.

April 11, 2026

Zach and his team in the maintenance department are absolutely amazing!! I drive 2 hrs to have them do all repairs on my vehicle! Highly recommend More

by mlhsassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2026 -

Grote Mitsubishi responded

Thank you so much for your kind words and continued support! We take pride in providing top-notch maintenance services to all of our customers, and we're so glad to hear that you've had a positive experience. See you next time!

March 29, 2026

Oil on my door interior I do not think I will be back. It was better when Patrick was the service manager More

by lwhitt17
Recommend Dealer
No
Employees Worked With
Zach Burdette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
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Apr 01, 2026 -

Grote Mitsubishi responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the oil on your door interior—this is certainly not the level of care we aim to provide. We’re glad you gave us the opportunity to have you return so we could get that cleaned up for you. We truly value your business and your past experiences with our team. While we understand your comparison, please know we are committed to maintaining the same high standards of service and continuously improving. If there’s anything further we can do to restore your confidence in us, we’d really appreciate the chance to make it right.

March 27, 2026

There is no possible way to describe all of their customer service skills. I will make sure that every person that I run into I will definitely make sure that they know how horrible y'all are, and I More

by tatumsm21
Recommend Dealer
No
Employees Worked With
Zach Burdette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
Report | Print
Apr 01, 2026 -

Grote Mitsubishi responded

We’re very sorry to hear about your experience and the frustration it’s caused. This is not the impression we want to leave with any of our customers. We would truly appreciate the opportunity to better understand what happened and see if there’s a way we can make things right. Please feel free to reach out to us directly so we can discuss your situation in more detail. Your feedback is important to us, and we are always working to improve our service.

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