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Grote Mitsubishi

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.4
486 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 486 reviews

June 13, 2025

Great help from a great team thank you so much! ! I'll be back again! More

by kathyemley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Grote Mitsubishi responded

Thanks so much, Kathy! We’re thrilled our team — Anthony, Cayler, Arnoldo, Vanessa, Johnathan, and Jennifer — gave you a great experience. We can’t wait to welcome you back next time! 😊👏

June 12, 2025

I love my truck! Thank you Grote this is the 4th or 5th vehicle I've gotten here along with family members buying with you!!! Thank you so much!! More

by kathyemley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Grote Mitsubishi responded

Hi Kathy, We’re so excited to hear you love your truck — thank you for trusting Grote again and again! It means the world to us that you and your family continue to choose our team. Cayler, Arnoldo, Vanessa, Jennifer, and Anthony all appreciate the shout-out, and we’re thrilled to have been part of your journey once more. Enjoy every mile, and we look forward to helping you again down the road!

June 12, 2025

The experience was quick and easy, I shopped the website so I knew what I was going to get, the sales person Vanessa and finance Jonathan were great and informative! This is our second car from grote! I wil More

by jshakoor3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Grote Mitsubishi responded

Thank you for being a returning customer and for the kind words about Vanessa and Jonathan — we're glad they made the process informative and easy for you! We noticed the overall 1-star rating may not reflect the positive feedback you shared. If there’s anything we can do to improve your experience or address any concerns, please feel free to reach out. We’re always here to help and appreciate your continued support and referrals.

June 08, 2025

The employees at Gtote Mitsubishi were nice and they were very courteous and helpful during the process. More

by Mrs Williams
Recommend Dealer
Yes
Employees Worked With
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Grote Mitsubishi responded

Thank you, Mrs. Williams. We're so glad you had a great experience with Jen. Don't hesitate to reach out if you need anything in the future.

June 08, 2025

This dealership is by far the worst dealership I have ever dealt with, only months after I purchased my vehicle, I had issues with it. Bringing it to the attention of the salesman and dealership manager More

by im4jesus53@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jun 09, 2025 -

Grote Mitsubishi responded

Hello, We’re sorry to hear that you’re unhappy with your experience. We strive to help every customer find a vehicle that fits their needs and budget, and we regret that your situation did not meet expectations. Our team is always available to work through any issues or concerns, and we’d appreciate the opportunity to speak with you directly to better understand what occurred. Please reach out to our management team so we can review your file and discuss possible solutions. We genuinely want to make things right if we can. Thank you, Grote Automotive Management Team

Jun 10, 2025 -

im4jesus53@gmail.com responded

You're a joke and stop with the fake concern. You people are nothing but thieves and xxxx.

May 23, 2025

I come from Huntington for service to my vehicle and am always treated with respect. More

by renee.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Grote Mitsubishi responded

Thank you, Renee, for trusting us all the way from Huntington! We’re glad to hear you always feel respected when you visit. Zach, Megan, and the whole team appreciate your kind words and look forward to taking care of your Mitsubishi for many years to come!

May 22, 2025

Haven't had the vehicle for 2 weeks and it's been in for repairs once and now second time coming up. Not too happy with the way vehicle is performing. Stuck with vehicle for 6 yrs and wanna make sure it's More

by studlight_cowboy46747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Grote
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Burdette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Keller
Report | Print
May 22, 2025 -

Grote Mitsubishi responded

We’re very sorry to hear about the issues you've experienced so far. That’s certainly not what we want for any of our customers—especially with a long-term purchase like this. We’d love the opportunity to make things right and explore possible solutions. Please reach out to us directly at 260-422-5000 so we can look into this further and find the best path forward. Your satisfaction and peace of mind are very important to us.

May 26, 2025 -

studlight_cowboy46747 responded

I've left a message I'm not bashing Grote by any means. I work from 7 to 330 but would like to talk to someone about the vehicle we've purchased. About what can be done to resolve the issues we're having. The car has to be driven around and put on a highway. Today the transmission kick hard on us and still having bad vibration on highway with steering wheel vibrating.

May 18, 2025

She was very sweet, helpful and knowledgeable to what we needed and what we were looking for More

by AmyRose8105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Grote Mitsubishi responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and that our team member was able to help you find exactly what you needed. We appreciate your support!

May 13, 2025

Vanessa was awesome to work with. All others involved were also nice. Love my new vehicle More

by Tammy fry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Grote Mitsubishi responded

Thank you, Tammy! We're so glad to hear you had a great experience with Vanessa and the team. Enjoy your new vehicle — we appreciate you!

May 07, 2025

PATRICK IS SO HANSOM AND TAKES CARE OF CAR VERY WELL, ALWAYS ASKS IF WE WANT OIL! More

by autocaresolutions
Recommend Dealer
Yes
Employees Worked With
Patrick Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Grote Mitsubishi responded

Thank you to our friends at Autocare Solutions! We truly value our partnership and appreciate the kind words. Patrick is definitely a gem on our team—we’re lucky to have him! Looking forward to many more successful and smooth collaborations together!

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