Back

Gregory INFINITI

Libertyville, IL

4.5
306 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
Contact Dealership

1205 S Milwaukee Ave

Libertyville, IL

60048

Directions

By Type

Showing 306 reviews

September 04, 2026

I bought my car with extended warranty 2 years ago from Gregory Infiniti Libertyville. I went there in August with an issue on my car. They took care of everything needed with my car and the warranty cover More

by Hakan Aksoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Gregory INFINITI responded

Your recommendation of both our sales and service teams means a lot to us. We’re pleased we could resolve the issue on your Jeep Wrangler Unlimited under your extended warranty and cover the full cost. Thank you for choosing us and sharing your experience.

September 03, 2026

Came in greeted with a smile and service was timely and done well. I was provided with good information to help me maintain my car. I will go back More

by jeff.krasner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Gregory INFINITI responded

Welcoming every guest with a smile and offering clear maintenance guidance are central to our service approach. Knowing that the timely service on your QX50 and the helpful information met your needs means a lot to our service team. We look forward to your next visit.

September 02, 2026

Great, courteous and knowledgeable employees Clean facility Good, good good good good good No more words that’s all I have to say More

by EMHSINCLAIR
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Gregory INFINITI responded

Hearing that you found our employees courteous and knowledgeable means a lot to our team. We’re glad the clean facility met your expectations during the service on your INFINITI QX50. Thank you for your kind words and the five-star rating.

September 01, 2026

I have always had the absolute BEST service at Gregory Infinity THANK YOU Mary Stowell More

by marystowell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Betz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dyser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMBER
Sep 01, 2026 -

Gregory INFINITI responded

We’re glad the service on your INFINITI EX37 has consistently met your expectations. Your kind words and five-star rating mean a great deal to our service department.

August 26, 2026

Very good service. Quality work. Friendly service. Did not have to wait long for service. More

by rick.furtner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Gregory INFINITI responded

Knowing the quick turnaround and welcoming service met your expectations for your Infiniti Q50 is rewarding. Your praise for our quality work and efficient care means a lot to our service team.

August 26, 2026

Excellent service at competitive rates. Car was worked on, cleaned and ready much faster than I expected. More

by herbmaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Gregory INFINITI responded

Thank you for the five-star rating! Knowing your INFINITI QX60 was ready sooner than expected and that you found our rates competitive is rewarding.

August 25, 2026

I brought my car in at 7 a. m. for routine maintenance. I was out about 8:30. Everything that needed to be done was done. I'm very happy with the service. More

by pamarcot52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Gregory INFINITI responded

Your mention of dropping off your INFINITI QX50 at 7 a.m. and being back by 8:30 reflects our focus on efficient service. Knowing that everything was taken care of and you’re very happy means a lot to our service team. Huber was glad to assist with your routine maintenance and help keep your QX50 running smoothly.

August 25, 2026

Betsy did a great job for me during my service appointment. She explained all tasks which were need to be completed on my car. Job was completed on time. Thank you, Betsy! More

by valferofsst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Gregory INFINITI responded

Knowing that our detailed explanations of the work your QX60 needed were helpful means a lot to our service team. We’re also glad the service appointment ran on schedule and lived up to your expectations.

August 24, 2026

The work done was as far as we know so far was good. Issue with amount of time it took to complete work but unsuspected issues came up and loaner car helped ease that pain. More

by jpucin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Aug 24, 2026 -

Gregory INFINITI responded

Thank you so much for your kind words, and for taking the time to leave us this feedback!

August 21, 2026

The server staff did a great job. Very nice facility, even the guys that went and washed the car were great More

by mcenar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Gregory INFINITI responded

Hearing that our service staff took great care of you and that even our car wash team impressed you means a lot to our team. Thank you for choosing us to service your INFINITI QX80.

1
...