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Gregory INFINITI
Libertyville, IL
319 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 319 reviews
October 15, 2026
Jason and Kassandra were amazing, finance guy on point. Love the car, thanks so much Gregory!!! Love the car, thanks so much Gregory!!! More
by comas.armando
Verified CustomerEmployees Worked With
Other Employees :
Forgot finance guy name, I think he’s Palestinian, he was great!
October 15, 2026
Trevor was amazing, helped us with all the questions we had and walked away very satisfied customer. Would definitely come back had and walked away very satisfied customer. Would definitely come back More
by 01kaya09
October 15, 2026
Wonderful experience! Knowledgeable staff, patient with our questions and concerns. They were not pushy as well, so this car buying experience was not stressful. Knowledgeable staff, patient with our questions and concerns. They were not pushy as well, so this car buying experience was not stressful. More
by amandazimm
October 13, 2026
Whenever I come to Gregory Infinity for service on my vehicle, they treat me like a queen! The reps are knowledgeable and very nice, good communication and the waiting area is clean, beautiful and comfor vehicle, they treat me like a queen! The reps are knowledgeable and very nice, good communication and the waiting area is clean, beautiful and comfortable with great work stations, beverages and snacks. The repairs or service are done perfectly and as quickly as possible. More
by VALPARRILLI
Employees Worked With
Ryan and Betsy in Service
October 13, 2026
Very good communication, and quality work was performed as agreed. Comfortable waiting room is a plus. as agreed. Comfortable waiting room is a plus. More
by evanleverett
Employees Worked With
October 12, 2026
They were very nice about us having to change our appointment not once, but twice. My husband took the car in, and he said everyone was super. appointment not once, but twice. My husband took the car in, and he said everyone was super. More
by mmliebenson
Employees Worked With
we just worked with Service.
October 05, 2026
Finance was great and super friendly. Easy to deal with and super quick with responses Easy to deal with and super quick with responses More
by lilcook76
Employees Worked With
September 18, 2026
They were great communicators - keeping well informed during the service. The entire service team worked hard to recreate a sporadic problem so that we could find the root cause solution. Customer lounge during the service. The entire service team worked hard to recreate a sporadic problem so that we could find the root cause solution. Customer lounge was very accomodating. More
by bherzog336
Employees Worked With
Betsy Garcia
September 18, 2026
Purchase process and communication was excellent. However, I was informed that Gregory Infinity performed an oil change and cabin filter service prior to sale. When I brought the car to my local Vol However, I was informed that Gregory Infinity performed an oil change and cabin filter service prior to sale. When I brought the car to my local Volvo dealer for a recall software update I was informed this service was in fact not performed. More
by cap10ed
