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Gregory INFINITI
Libertyville, IL
256 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 256 reviews
April 22, 2026
It appears that the center lacks fully trained mechanics. I've had two cars in for service over that past three weeks and both times the cars had to stay long periods of times because the new key fob couldn' I've had two cars in for service over that past three weeks and both times the cars had to stay long periods of times because the new key fob couldn't be programmed, "THE" mechanic was off that day (replacing AC cooling lines). Most recently on the 2nd car, the mechanic can't seem to trace why the AC does not work. Utlimately I was told that the system was out of FREON and sent me on our way. One day later, the AC does not work again! More
by bill.dwyer
Verified CustomerEmployees Worked With
Betsy
April 18, 2026
They were friendly, professional and courteous. They also gave us the most competitive pricing on the BMW that we purchased from them. They also gave us the most competitive pricing on the BMW that we purchased from them. More
by paul
April 06, 2026
They were friendly and helpful. The car handles and brakes smoothly now. Overall, a really good experience. The car handles and brakes smoothly now. Overall, a really good experience. More
by KKBILLS
Employees Worked With
March 31, 2026
Polite staff. Service took longer than expected mostly waiting 20 minutes for the car wash. Service took longer than expected mostly waiting 20 minutes for the car wash. More
by jenkoe
Employees Worked With
March 31, 2026
Honest, great communication, crystal clear on process and friendly staff, will continue to come back friendly staff, will continue to come back More
by matthemstreet
Employees Worked With
March 30, 2026
This was by far the most pleasant experience I had during my hunt for a car. Most salesmen always talk your ear off and give you the “this car is pristine, and I wouldn’t lie to you!” Trevor was wonderful!! my hunt for a car. Most salesmen always talk your ear off and give you the “this car is pristine, and I wouldn’t lie to you!” Trevor was wonderful!! Never fed us any xx lines, and made us feel comfortable and welcome from the start. Trevor’s manager, Matt, was very knowledgeable and kind. More
by R Stone
March 29, 2026
Ryan was amazing! He explained what needed to be done, provided an accurate timeframe, and updated me throughout the entire repair. My loaner was similar to my vehicle He explained what needed to be done, provided an accurate timeframe, and updated me throughout the entire repair. My loaner was similar to my vehicle, so I didnt need to learn a new car for the duration of using the loaner. Im very pleased with this dealership, as well as thankful to have had an associate as helpful and on top of it as Ryan. Thank you for making this such an easy process! More
by ZahavaB
Employees Worked With
Ryan
March 24, 2026
During the waiting time the dealer kept us updated. The waiting area was nice with a massage chair and snacks. What a treat during our wait. The waiting area was nice with a massage chair and snacks. What a treat during our wait. More
by norma53.ne
Employees Worked With
March 21, 2026
Kassandra Garcia was very helpful on helping me pick my dream car. Thanks to her I got my car. Totally recommend her as my sales representative dream car. Thanks to her I got my car. Totally recommend her as my sales representative More
by tthansen12
Employees Worked With
