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Greenwich Ford

Greenwich, NY

3.6
81 Reviews
Call Dealership (888) 804-3109

1111 State Route 29

Greenwich, NY

12834

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81 Reviews of Greenwich Ford

February 21, 2025

Had a slight problem with my warranty Greenwich Ford worked quickly to remedy the problem and had everything figured out quickly More

by andresperez6225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy burns
Report | Print
Feb 24, 2025 -

Greenwich Ford responded

It's concerning to hear about your experience with the warranty and communication issues. We strive for transparency and responsiveness, so it's disappointing that we've fallen short here. Please reach out to us with any questions or concerns regarding gap insurance or warranty options. Thank you, Jason LaLonde - General Manager - 518-247-6979

Feb 24, 2025 -

andresperez6225 responded

I did reach out to you guys multiple times I believe I sent you an email personally and Lou as well and Amy forwarded All my emails as well also gap insurance I never heard back about after I was assured I was getting it you know my phone number you know my email if you wanted to reach out you would have if you would have did right by me I would have continued to use your dealership for future purchases plus selling me a $3,000 powertrain warranty That's borderline predatory but again if you want to reach out and make it right and give me a real warranty the premium that would be great I mean let's be honest you can buy a transmission for these vehicles for $1,800 why am I going to pay $3,000 plus interest I'll wait for the copy paste post reply

February 20, 2025

Had a fantastic experience with Jay S. Went to look at a car and within 2 hours I drove it home. He was very helpful and answered all our questions and gave fantastic suggestions. He took More

by Christiedow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay S
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Feb 20, 2025 -

Greenwich Ford responded

Christie, we're delighted to hear that Jay provided such a fantastic experience at Greenwich Ford! It's great to know he went above and beyond for you. Enjoy your new car!

February 16, 2025

Greenwich Ford always treated me with respect and honestly I will always trusts their opinion and suggestions More

by Fschmidt391@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Burns
Report | Print
Feb 17, 2025 -

Greenwich Ford responded

Thank you for your trust and kind words about Greenwich Ford! We're delighted to hear that you've consistently had respectful and honest experiences with us. We are looking forward to assisting you in the future!

January 16, 2025

I’ve bought & serviced 3 new cars there in the last 10 years. I would highly recommend them for both sales and service. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 16, 2025 -

Greenwich Ford responded

Mary, thank you for your continued trust in Greenwich Ford over the years! We're delighted to hear that you've had positive experiences with both our sales and service teams. We look forward to serving you in the future!

January 11, 2025

Not happy they sold me a used truck with a bad oil leak. Thoroughly go through it. More

by gjont5364
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim
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Jan 15, 2025 -

Greenwich Ford responded

I'm sorry to hear about the issues you're having with your truck. Please reach out at your convince so I can address your concerns directly. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

December 04, 2024

I had a wonderful experience buying my 2021 F150 through Greenwich Ford. They did what was necessary to allow more in the trade allowance to get the deal done. All the personal at Greenwich Ford were person More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Dec 04, 2024 -

Greenwich Ford responded

Jeremy, we're delighted to hear that you had a wonderful experience with us at Greenwich Ford! It's great to know our team made the process smooth and enjoyable for you. Enjoy your new 2021 F150!

November 22, 2024

Amazing experience, all around! Greenwich Ford will definitely be our new home for car purchases for our family! The whole process was quick, efficient and everyone was so kind and More

by Trish Lippacher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Denes
Report | Print
Nov 25, 2024 -

Greenwich Ford responded

Trish, we're delighted to hear that you had an amazing experience with us at Greenwich Ford! Thank you for choosing our dealership as your new home for car purchases. We look forward to serving your family in the future!

November 10, 2024

I finally found my dream car that I've been waiting for years. Amy was an outstanding salesperson. Guided me through the entire process. Very please More

by Roy Greene
Recommend Dealer
Yes
Employees Worked With
Amy Burns, Nicholas Denes
Report | Print
Nov 11, 2024 -

Greenwich Ford responded

Roy, we're delighted to hear that Amy helped you find your dream car at Greenwich Ford! Thank you for sharing your experience with us. Enjoy every moment on the road!

October 12, 2024

Low mileage used Car came with an “inspection” that apparently didn’t include brakes or an emergency brake! Now it’s in for first oil change and has a xxxx hole in the subframe! It’s only been a year More

by Bsheerer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Denes
Report | Print
September 19, 2024

Top notch service right from the beginning of my car search! The staff were professional, friendly, and the facility was clean. I will definitely recommend. More

by Broncos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Sep 19, 2024 -

Greenwich Ford responded

Thank you for the glowing review! We're delighted to hear that our team at Greenwich Ford provided top-notch service and a great environment. We appreciate your recommendation!

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