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Greenway Mazda - Service Center

Houston, TX

4.9
199 Reviews

199 Reviews of Greenway Mazda - Service Center

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January 18, 2024

The number one reason I continue buying my cars from Greenway Mazda is their service department.. More

by RuthTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 19, 2024 -

Greenway Mazda responded

We appreciate your business and your review! Thanks from the Greenway Mazda Team, Ruth!

January 13, 2024

Chris went above and beyond to help. He definitely is someone who takes care of his customers. More

by stacyalberga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Branch
Jan 15, 2024 -

Greenway Mazda responded

Stacy, thank you for choosing Greenway Mazda! We are thrilled to hear that Chris went above and beyond for you and your vehicle. We will share your kind words with him.

January 09, 2024

It is my go-to option. Not only for their great service Team, but also for how they make me feel as a true, loyal and important customer. As a plus, when service requires e More

by orrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jan 09, 2024 -

Greenway Mazda responded

Orrix, we're pleased to be your go-to option for stellar car service! We always aim to make our customers feel valued and appreciated, so this is great to hear. Thanks for the shout-out about our service team and loaner vehicle policy. We appreciate the review and support!

January 06, 2024

Absolutely the best service and thanks to the mechanics for fixing my car to working condition. More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 08, 2024 -

Greenway Mazda responded

We are so happy that our Greenway Mazda team earned your five stars. Thanks, Nina!

December 30, 2023

Excellent and honest service. Great help from everyone involved and thorough explanation of everything going on with the car. More

by ellisonri42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Deloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris w/ service dept was most helpful.
Jan 02, 2024 -

Greenway Mazda responded

We're glad to know you found our service at Greenway Mazda excellent and honest. Thank you for your support!

December 22, 2023

Crystal was great! ! Very kind I didn’t have an appointment and she help me with my car service with efficiency,for sure I’ll visit this service department again, Thanks More

by Pedrogimenez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Greenway Mazda responded

Pedro, we're so glad to know Crystal provided you with efficient and kind service at Greenway Mazda. We appreciate your feedback and look forward to seeing you again!

December 22, 2023

Friendly staff. Service didn’t take as long as I’d expected. Waiting area was comfortable and quiet. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Greenway Mazda responded

Matt, we're glad to know you had a positive experience at Greenway Mazda and found our waiting area comfortable. Thanks for your feedback!

December 19, 2023

Service Advisor Christopher does a great job. He explains my options clearly, keeps me informed during repair, and completes job on time. More

by annamull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 19, 2023 -

Greenway Mazda responded

Annamull, it's great to know that Christopher provided you with such excellent service at Greenway Mazda. We appreciate your feedback and look forward to assisting you again in the future!

December 17, 2023

Friendly staff, wait station is comfortable enough. Did have a slightly long wait, but it was a saturday morning, so not unexpected to be busy. More

by mchiock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salvo Boytim
Dec 20, 2023 -

Greenway Mazda responded

We appreciate your understanding about the wait time on a busy Saturday morning at Greenway Mazda. We're glad to know that you found our staff friendly and waiting area comfortable! Thanks for sharing your experience with us.

December 16, 2023

Great dealership! Everyone is friendly and helpful and the facility is clean and taken care of. More

by amberlybossert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Greenway Mazda responded

Thank you for the five-star review! We are thrilled that our team was kind and helpful. See you next time at Greenway Mazda!

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