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Greenway Mazda - Service Center

Houston, TX

4.9
223 Reviews
Call Service Center (832) 356-1000

223 Reviews of Greenway Mazda - Service Center

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October 17, 2024

Great experience, l am so happy with your services and attention. Thank you so much More

by marytejeda051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim Gillani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gauvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Deloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Greenway Mazda responded

Mary, thank you for taking the time to review Greenway Mazda! It really means a lot to hear that you're happy.

October 17, 2024

I arrived at my appointment on time and my vehicle was serviced at the time and the work was completed quickly and efficiently. More

by Kenneth Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Greenway Mazda responded

Kenneth, we're delighted to hear that your service experience at Greenway Mazda was prompt and efficient. Thank you for sharing!

October 11, 2024

Ultimate customer experience from a well-informed standpoint to transparency. Service advisor, Brittany was professional, knowledgeable, courteous, engaged, and sympathetic to my concerns. More

by Repeat_Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Brittany
Report | Print
Oct 11, 2024 -

Greenway Mazda responded

We're delighted to hear that Brittany provided you with an exceptional experience at Greenway Mazda. Our team is committed to transparency and professionalism, so it's great to know we met your expectations. Thank you for sharing!

October 07, 2024

Great service; prompt and efficient. Greatly recommended. Will go again and in the near future More

by rheuma77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Greenway Mazda responded

Thank you for this 5-star review of Greenway Mazda! Have a lovely day!

October 05, 2024

My service advisor Zachary was very helpful and advised without being pushy regarding services needed for my car.. More

by kerasbookshelf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Oct 07, 2024 -

Greenway Mazda responded

We're glad to hear that Zachary provided helpful and non-pushy advice during your visit at Greenway Mazda. Thank you for sharing your experience, and we look forward to assisting you in the future!

September 29, 2024

Once again absolutely no respect for a customer’s time. Long waits during the purchase and now our first service visit. Staff has no customer service skills or personality. Simply acting like robots going More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
Report | Print
Sep 30, 2024 -

Greenway Mazda responded

We apologize for the long waits and lack of customer service you experienced. This is not reflective of our standards, and we appreciate your feedback as it helps us improve. Please reach out to discuss this further so we can make things right. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

September 26, 2024

I had 40,000 maintenance done. A bit expensive, but want to keep my Mazda 6 for many years to come. More

by DanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Greenway Mazda responded

Dan, thank you for sharing your 5-star review of Greenway Mazda! Have a lovely day!

September 24, 2024

Excellent, efficient, responsible, knowledgeable, courteous, same day service. Waiting area needs improvement for users of laptops More

by mreyes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
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Sep 27, 2024 -

Greenway Mazda responded

Thanks for the feedback! We're glad to hear you had a positive experience with our service at Greenway Mazda. We'll take your suggestion about the waiting area into consideration. Safe travels!

September 22, 2024

Zachary proactively provided recall service and informed me of the estimated wait time/service completion. More

by DMMarshall
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Lansangan
Report | Print
Sep 23, 2024 -

Greenway Mazda responded

Thank you for sharing your experience! We're glad to hear Zachary kept you informed and provided proactive service at Greenway Mazda. We appreciate your feedback!

September 11, 2024

Great service appointment. Chris was very service oriented and did a great job. Thanks Chris More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris branch
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Sep 12, 2024 -

Greenway Mazda responded

Thank you for trusting us with your maintenance needs, Ron. Chris and the team at Greenway Mazda wish you smooth, safe miles ahead!

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