Back

Greenway Mazda - Service Center

Houston, TX

4.9
224 Reviews

224 Reviews of Greenway Mazda - Service Center

Sort by
December 22, 2023

Friendly staff. Service didn’t take as long as I’d expected. Waiting area was comfortable and quiet. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Greenway Mazda responded

Matt, we're glad to know you had a positive experience at Greenway Mazda and found our waiting area comfortable. Thanks for your feedback!

December 22, 2023

Crystal was great! ! Very kind I didn’t have an appointment and she help me with my car service with efficiency,for sure I’ll visit this service department again, Thanks More

by Pedrogimenez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Greenway Mazda responded

Pedro, we're so glad to know Crystal provided you with efficient and kind service at Greenway Mazda. We appreciate your feedback and look forward to seeing you again!

December 19, 2023

Service Advisor Christopher does a great job. He explains my options clearly, keeps me informed during repair, and completes job on time. More

by annamull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 19, 2023 -

Greenway Mazda responded

Annamull, it's great to know that Christopher provided you with such excellent service at Greenway Mazda. We appreciate your feedback and look forward to assisting you again in the future!

December 17, 2023

Friendly staff, wait station is comfortable enough. Did have a slightly long wait, but it was a saturday morning, so not unexpected to be busy. More

by mchiock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Salvo Boytim
Dec 20, 2023 -

Greenway Mazda responded

We appreciate your understanding about the wait time on a busy Saturday morning at Greenway Mazda. We're glad to know that you found our staff friendly and waiting area comfortable! Thanks for sharing your experience with us.

December 16, 2023

Great dealership! Everyone is friendly and helpful and the facility is clean and taken care of. More

by amberlybossert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Greenway Mazda responded

Thank you for the five-star review! We are thrilled that our team was kind and helpful. See you next time at Greenway Mazda!

December 14, 2023

My routine service experience was smooth and uneventful. All work was done well and was completed in the amount of time I was expecting. I was sorry the coffee machine was out of order, but all else was fin More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Dec 14, 2023 -

Greenway Mazda responded

Roberto, we're glad to know your service visit at Greenway Mazda went smoothly and met your expectations. We apologize for the coffee machine inconvenience - it should be up and running by your next visit!

December 08, 2023

Good, fast, on time, good customer service, clean place, coffee vending machines and much more More

by jmartin3z05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
Dec 08, 2023 -

Greenway Mazda responded

Thank you for sharing what you love about Greenway Mazda! We appreciate the five-star rating and look forward to assisting you next time. Safe travels!

November 29, 2023

Received great assistance and exceptional customer service. Very professional people and nice and friendly attitude. More

by Tomychi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Greenway Mazda responded

Tomychi, we're glad to know you had a great experience with our team at Greenway Mazda. We always aim for exceptional customer service! Thanks for your kind words.

November 24, 2023

Very courteous and professional service advisor (Sean Boykin). Easy to make the appointment. All and all a good experience More

by rdfarahani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boytin
Nov 27, 2023 -

Greenway Mazda responded

Thanks for the positive feedback! We're glad to know Sean and our team at Greenway Mazda made your experience a good one. Hope to see you again down the road for any of your future needs!

November 23, 2023

Great job replacing the battery. Couldn't replicate the AC issue so we'll have to come back for that. More

by Lmethom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 27, 2023 -

Greenway Mazda responded

We're glad to have been able to assist with your battery replacement at Greenway Mazda. If there is anything more we can do to help with your AC or anything else you would like to discuss, please contact us directly. Best, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

...
10
...