1,558 Reviews of Orlando Kia East - Service Center
Easy to schedule appointment. Easy to identify services needed/desired. Polite staff. Altogether pleasant experience. Easy to identify services needed/desired. Polite staff. Altogether pleasant experience. More
Joshua fernandez is the best will only work with him go see him he is happy to help ypu oit see him he is happy to help ypu oit More
Carlos in the service department is the most amazing person working. Always informative and super knowledgeable. Tbh if it wasn’t for him I’d probably do the service myself.he keeps me updated and alway person working. Always informative and super knowledgeable. Tbh if it wasn’t for him I’d probably do the service myself.he keeps me updated and always interacts with small talk. Carlos absolutely deserves more than what he receives. More
My experience was good I didn't have to wait long. I'm just still waiting for my receipt that Matt said he would email me due to the computer being down but that was since March 28 I'm just still waiting for my receipt that Matt said he would email me due to the computer being down but that was since March 28 More
Overall the service department has given us excellent service. Fin has been attentive and helpful in getting us scheduled, in, and out as quickly as possible. service. Fin has been attentive and helpful in getting us scheduled, in, and out as quickly as possible. More
Waiting room is small, uncomfortable, no access to coffee or snacks. Updates not given often enough or snacks. Updates not given often enough More
Service was prompt and informative But the brake pedal noise was not resolved. Maybe the next time they will see it better noise was not resolved. Maybe the next time they will see it better More
Price for an oil change are unbelievable. Still can’t believe an oil change with tire rotation cost me $165. Still can’t believe an oil change with tire rotation cost me $165. More
Worst service manager I have ever dealt with. When I tried to get the General Manager involved - he was too busy. I was even told when it was all said and done that the only way I could get acc When I tried to get the General Manager involved - he was too busy. I was even told when it was all said and done that the only way I could get access to the documentation the dealership had for my vehicle was to get a lawyer and sue them. I will never do business with anything that starts Greenway ever again. Save yourself the trouble and go anywhere else. More
I've already provided my feedback via a phone survey. Im getting texts and emails as well. This is excessive and annoying. Service was fine; however final price DID NOT match what Fin quoted and I was or Im getting texts and emails as well. This is excessive and annoying. Service was fine; however final price DID NOT match what Fin quoted and I was originally given the wrong keys upon payment. More