Orlando Kia East - Service Center

The service was great very Attentive. Josh was very nice and explain the part was order. I call Friday and the gave me an appt and all issues was corrected. Josh was very nice and explain the part was order. I call Friday and the gave me an appt and all issues was corrected. More

Great customer service at this location Thank you so very much and my suv was clean when I picked it up very much and my suv was clean when I picked it up More

Great experience every time I go for maintenance! Staff is communicative and friendly! Love the updates on time and that can text! Staff is communicative and friendly! Love the updates on time and that can text! More

Comfortable lobby to wait in while repairs are going on and good customer service overall. and good customer service overall. More

Carlos ha sido la persona que verdaderamente nos ayudó con el problema de nuestro auto, le estamos más que agradecidos y ojalá lo promuevan como gerente de servicio porque el que tienen actualmente NO SIR con el problema de nuestro auto, le estamos más que agradecidos y ojalá lo promuevan como gerente de servicio porque el que tienen actualmente NO SIRVE. More

Finn was very professional and thorough with his explanations. He explained the necessary recalls and said he would get them done as soon as possible. He had to order a part and sent me a text when explanations. He explained the necessary recalls and said he would get them done as soon as possible. He had to order a part and sent me a text when it was in. More

Finn, Carlos and Terry were OUTSTANDING! Their professionalism, communication and empathetic ear meant the world to me. Thanks for your service Their professionalism, communication and empathetic ear meant the world to me. Thanks for your service More

Joshua was very courteous and helpful. He answered all my questions and I am very happy with my purchase. He answered all my questions and I am very happy with my purchase. More

In waiting area was harassed by a Kia salesman that went down the line of waiting customers , to trade my van , Ridiculous ! Made the dealership look desperate for sales ! Then I was rushed at checkout to down the line of waiting customers , to trade my van , Ridiculous ! Made the dealership look desperate for sales ! Then I was rushed at checkout to sign paperwork by window clerk - she had someone on the phone so apparently I was not supposed to read before I signed. Only redeeming factor of this visit was my service advisor (excellent and very cool) At checkout I asked should my van have been washed ( I spent $600 ) a nice guy there got me a carwash flier to go get a carwash. At least 2 out of four people that work there at Kia are good at customer service ! More

Great service, Great staff. Made the experience easy. Issues were taken care of quickly. Would highly recommend Made the experience easy. Issues were taken care of quickly. Would highly recommend More