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Orlando Kia East - Service Center

Orlando, FL

4.1
1,319 Reviews
Call Service Center (844) 637-1389

1,319 Reviews of Orlando Kia East - Service Center

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May 17, 2024

Service was good and the staff is friendly. Would recommend to a friend anytime for sure. More

by Minnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Greenway Kia East responded

Minnie, we are glad to hear that our Greenway Kia East team has taken excellent care of your automotive needs. Thank you for your recommendation!

May 17, 2024

I have been very satisfied with the service for the most part just not happy with what they charge for some of they services More

by Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Greenway Kia East responded

Lyle, we appreciate your feedback and are glad to know you've been satisfied with our service at Greenway Kia East. We're always looking for ways to improve, so your comments about the charges will be taken into consideration.

May 16, 2024

Was a long night but we made thru big monthly payments but guy help us big time. More

by AZELF.SALTLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Navedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrien Dickson
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May 16, 2024 -

Greenway Kia East responded

Thank you for your patience during your visit to Greenway Kia East! We are so glad our team was helpful and ensured you were taken care of. Safe travels!

May 16, 2024

Had so many problems with my car since i took it here , Shelby gave me nothing but attitude anytime something was wrong with my car couldnt give me full explanations , would never recommend coming here eve More

by KIARACOLLZAZO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Greenway Kia East responded

Kiara, I'm sorry to hear about your experience. Our team strives for excellent customer service yet it sounds like we may have left you with a different impression. Your feedback is important and will help us improve our services moving forward. If you're open to discussing this further, please reach out at your earliest convenience so we can address any unresolved issues directly with you. Thank you, Ginam Carpio - Service Manager ginamcarpio@greenwayauto.com

May 15, 2024

They was very friendly, but i wasn't pleased my recall didn't get done. More

by PECAN863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Greenway Kia East responded

Thank you for taking the time to share your experience. I apologize for any oversight with completing your recall and would be happy to set up a time to get this resolved for you. Please feel free to reach out at your convenience! Best, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 15, 2024

Good service! Thank you for the prompt service and good communication skills, I appreciate you all make it a good experience. More

by KARLAIZBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fin
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May 15, 2024 -

Greenway Kia East responded

Karla, we're glad to know you had a good experience at Greenway Kia East! We appreciate your kind words about our service and communication. Thanks for choosing us!

May 15, 2024

Shelby deserves to be promoted at the earliest. She remembers my name. Very rare these days. Always a smile. More

by EAFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Greenway Kia East responded

We're so glad to know that Shelby made a positive impression on you at Greenway Kia East! It's always great when our team members can make customers feel special. Thanks for the review and your kind words about Shelby!

May 15, 2024

Overall a great experience! Service was quick and easy. Snacks were made available in a clean and relaxing area. More

by unamcfarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 16, 2024 -

Greenway Kia East responded

We're glad to know you had a great experience at Greenway Kia East! It's always our goal to provide quick service and a comfortable environment. Thanks for the positive feedback!

May 14, 2024

Fyin was excellent with his service and knowledge. I will definitely come back to the dealership again. More

by ELMOMOLLY167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Greenway Kia East responded

We're delighted to know that Fyin's service and knowledge made a positive impression on you at Greenway Kia East. We look forward to seeing you again in the future!

May 14, 2024

Very easy process. Great customer service. Explained everything thoroughly. I would definitely recommend. Best dealer! More

by Shahrika Langston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Greenway Kia East responded

Shahrika, we're so glad to know your experience at Greenway Kia East was smooth and informative. Thanks for recommending us - it means a lot!

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