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Orlando Kia East - Service Center

Orlando, FL

4.2
1,813 Reviews

1,813 Reviews of Orlando Kia East - Service Center

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May 19, 2025

The service we received from David was excellent. I would highly recommend him to any other customers. More

by KPDEMERS073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia East responded

We're delighted to hear that David provided excellent service during your visit to Greenway Kia East! Thank you for recommending him, and we appreciate your support.

May 18, 2025

Very pleasant atmosphere. No wait time for scheduled services. Smooth check-in for service appointments More

by KARENMARTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia East responded

Karen, we're happy to hear about your smooth experience at Greenway Kia East! Our team strives to make every visit pleasant and efficient. Thanks for sharing your feedback!

May 18, 2025

My last experience was horrible , even with an appointment I had to wait for an hour and a half , to be told that they still hadn’t even started working on it. Then I got a quote for $2300 and I w More

by evycamilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia East responded

I'm sorry to hear about your recent experience. We strive for integrity and efficiency, so it's concerning that we fell short in this instance. I'd like the opportunity to discuss this further with you and see how we can make things right. Please feel free to reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 18, 2025

My visit at Greenway Kia East for an oil change has exceeded all expectations including the staff members that made sure I was well taken cared of. Thank you. More

by ttanael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia East responded

We're delighted to hear that your oil change experience at Greenway Kia East exceeded expectations! Our team is always here to ensure you receive top-notch service. Thank you for the kind words!

May 17, 2025

Everything was great at Kia—excellent service, friendly staff, and great atmosphere every time im there More

by naderkodeih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia East responded

Nader, we're delighted to hear that you consistently enjoy your visits with us at Greenway Kia East! Thank you for the kind words about our service and team. We are looking forward to seeing you again soon!

May 17, 2025

We didn’t see multi point inspection like the dealer we used elsewhere. Waiting time was a bit long, considering we had an appointment. More

by R.jrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall any specific name to mention
May 19, 2025 -

Greenway Kia East responded

Thank you for your feedback. We appreciate your patience and will work on improving our service at Greenway Kia East to ensure a more efficient experience next time.

May 16, 2025

Janphiel was a wonderful advisor. He was very attentive to the questions we had and the concerns we inquired about our vehicle. More

by DMDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia East responded

We're delighted to hear that Janphiel provided attentive service during your visit to Greenway Kia East. Thank you for sharing this positive feedback, and we're here if you have any more questions or concerns!

May 16, 2025

The Dealership provided great service, and was very informative. Janphiel Rivera was a very helpful and attentive. More

by SOL16MAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Greenway Kia East responded

Thank you for the positive feedback! We're glad to hear that Janphiel and our team at Greenway Kia East provided informative and attentive service. We appreciate your support!

May 15, 2025

It was my first visit for a service. I was very satisfied with the time and cost. Staff were great. More

by smudg8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Greenway Kia East responded

We appreciate your business and your review! Thanks from the Greenway Kia East Team!

May 15, 2025

Took my car in for an evaluation Tues. Paid $240 and still don’t have an itemized estimate. Can’t go elsewhere because of investment. More

by Melissa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia East responded

Melissa, I'm sorry to hear about the delay in receiving your itemized estimate. We strive for transparency and efficiency, so I understand how frustrating this must be. Please reach out at your earliest convenience so we can address this issue promptly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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