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Orlando Kia East - Service Center

Orlando, FL

4.1
1,287 Reviews

1,287 Reviews of Orlando Kia East - Service Center

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November 26, 2024

I bring my car to get the tire steams replaced on Monday. I had an appointment with Josh but he wasn't there. The girl supposedly checked me in but she didn't. I went to get some coffee and was approached by More

by reddevil1878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 26, 2024

Carlos and his team had great communication and thorough service with both of my visits More

by chericaban57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East! Carlos and the team are grateful for your kind words and confidence in our service.

November 26, 2024

Fin was a great service advisor. He listened to my concerns and went above and beyond to make sure the services were completed accurately. I was happily surprised that they also fixe More

by monica.aguilar
Recommend Dealer
Yes
Employees Worked With
Fin
Nov 27, 2024 -

Greenway Kia East responded

Thanks for sharing this positive experience with Greenway Kia East, Monica! It's great to hear that Fin provided exceptional service and addressed all your concerns. Until next time, safe travels!

November 26, 2024

Good service done to my Kia Sportage. The rate increases feel very high. I did agree to the high price however with the higher prices, the added up charge for using a credit card did not More

by Rich4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback about your experience at Greenway Kia East. We're glad to hear the service on your Kia Sportage was satisfactory, but we understand concerns regarding pricing and credit card charges. Your input is valuable, and we'll take it into consideration as we strive to improve our services!

November 24, 2024

Super fast, excellent customer service , recommend 100% for everything jhosua was really nice about everything at the service More

by Adritabata14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Nicoloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Greenway Kia East responded

We're delighted to hear that Jhosua provided excellent service during your visit at Greenway Kia East. Thank you for the recommendation and support!

November 24, 2024

I like Kia because they have 10 days maintenance. The day I took my car I receive good customer service More

by DAISYLIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Greenway Kia East responded

We're delighted to hear you received great customer service during your visit at Greenway Kia East! Thank you for sharing your positive experience with us.

November 23, 2024

It was very good service and the politicé respectful environment. I always feel my car is in safe hands. More

by luevjazmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
Nov 25, 2024 -

Greenway Kia East responded

We're delighted to hear that you feel your car is in safe hands with us at Greenway Kia East. Thank you for the kind words and trust!

November 23, 2024

I liked our Telluride so much I went and traded my car in for a Sportage! Had a good experience with first service on both, Matt took care of me More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Greenway Kia East responded

It's fantastic to hear that you enjoyed your Telluride so much that you decided on a Sportage as well! We're glad Matt and the Greenway Kia East team provided great service for both vehicles. Thanks for choosing us again!

November 23, 2024

Great atmosphere and inventory of cars to choose from. We did a two car deal. More

by c4sidney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayoub Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoannel Gandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Greenway Kia East responded

We appreciate your business and your review! Thanks from the Greenway Kia East Team!

November 22, 2024

Shelby is a respectful and knowledgeable employee. She answered all of my questions and concerns about my 2012 KIA Soul. More

by IBPAYUMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Greenway Kia East responded

Thank you for placing your trust in the Greenway Kia East team! We're delighted to hear that Shelby provided respectful and knowledgeable service for your 2012 Soul. Please let us know if we can address any additional questions or concerns down the road!

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