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Orlando Kia East - Service Center

Orlando, FL

4.2
1,818 Reviews

1,818 Reviews of Orlando Kia East - Service Center

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May 26, 2025

I really appreciate the services provided by the greenkia also the help i recieved from my sales person Erick More

by Jeanpeter02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

It was a very fast and efficient service. I was able to get in and out in less than half an hour; amazing team. More

by ITSDANTE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Abrego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Everyone we encountered was friendly, knowledgeable and helpful. They were patient with our many questions and helped get a manageable deal for us. This is our 3rd kia and are currently very happy. More

by redkarko7
Recommend Dealer
Yes
Employees Worked With
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Herrera
May 24, 2025

My first visit was great but the second one the attention wasn’t that great. They never gave an update on my car and when I went to pick up my car they hey couldn’t find it More

by milagroslucille31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Parking was a problem at the dealership. Other than that it was fine. Maybe a little better choice on refreshments. More

by Kaiwan.saf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Professional & on point. Quick with service They got my car up and running with the AC and have my parts on hold for my lights for when i'm available More

by xavierr4478
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
May 23, 2025

Great experience every step of the way. Continuous follow-up and completed service on time as promised More

by whyknotboat63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Received excellent service! Professional, quick, and affordable. Thanks for keeping me updated through the process of servicing my vehicle. More

by anthonyhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Greenway Kia East responded

Anthony, we're delighted to hear you received excellent service at Greenway Kia East! Our team is committed to providing professional and efficient experiences. Thanks for choosing us!

May 22, 2025

Did not have a positive experience when being signed in at the service desk. I was questioned and flat out told I was lying/wrong about an offer that I received in the mail. Once I proved that I was correc More

by Jreaves20
Recommend Dealer
No
Employees Worked With
Armando Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Herrera
May 23, 2025 -

Greenway Kia East responded

I'm sorry to hear about your experience at the service desk. We strive for respectful and courteous interactions with all our customers, and we apologize if this was not reflected. Please feel free to reach out if you'd like us to address this further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 23, 2025 -

Greenway Kia East responded

We always strive to have the philosophy and attitude "the customer is always right". We apologize for any inconvenience that may have been caused. I understand that you did not have the physical coupon you were wanting to take advantage of, and I am glad Gina was able to get involved and honor the coupon regardless. We appreciate you as a customer and we look forward to our continued relationship!! Joe Rossi - Platform Manager

May 21, 2025

Service department is why we continue to come back to Kia easy! Gina is the best service manager in town! More

by Hunterlauren1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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