Orlando Kia East - Service Center

Had a engine replacement that took a week and my check engine light is still on. And my car is idling high. engine light is still on. And my car is idling high. More

Where do I start? The first salesman assigned or that was taking care of us had a heavy energy and insisted in selling us used cars instead a new one like we wanted. W The first salesman assigned or that was taking care of us had a heavy energy and insisted in selling us used cars instead a new one like we wanted. We requested a salesman change and the kid that was taking care of us took his time to listen to our needs and wants. Finally a vehicle was purchased but this people won’t give any kind of complimentary gifts for your purchase or nothing at all. When I asked about free gifts I was able to get window tinting in only my 2 front windows. SMH The salesman (aka the kid) said that he was going to make an appointment for me to come by the end of the week to have it done. Well, the day came and the kid was no longer working there and nobody knew about my free window tinting nor my appointment was done. Originally my appointment was for 8:30am but since the appointment was never made I had to wait until noon for the tinting place to open and take care of me. Definitely a horrible experience with this dealership. The sad part of all this is that I went to another Kia dealership just to ask a question and I got a free keychain wi the my car name engraved. They have a lot to grow and learn definitely. More

“Customer Service with a smile”” from the time you come is as well when you depart the dealership. Exceptional customer service blended with enthusiasm and friendliness. is as well when you depart the dealership. Exceptional customer service blended with enthusiasm and friendliness. More

great costumer service, amazing attention to details, good environmen, nice and clean, ill be back. good environmen, nice and clean, ill be back. More

Fantastic service. Great attention to detail and top notch customer service. Great experience and will be back. Great attention to detail and top notch customer service. Great experience and will be back. More

Joshua thank you for always making my visits so smooth and give impecable service. ❤️❤️❤️ outstanding..!!! and give impecable service. ❤️❤️❤️ outstanding..!!! More

The appointment was booked quickly & easily online. The service representative processed our appointment without delay. The services we requested were rendered within 24 hours. My only constructive cri The service representative processed our appointment without delay. The services we requested were rendered within 24 hours. My only constructive criticisms are: pricing offered on the Greenway Kia East webpage did not match pricing at the dealership. Some pricing was higher while some was lower. Shop fees & document storage fees should be more transparent & explained up front. There shouldn’t be sales tax on items outside of parts & labor. More

I have brought my car here a few times the people are always great however the service is terrible. After getting a diagnostic they did not find anything wrong and asked to keep an extra day to test agai always great however the service is terrible. After getting a diagnostic they did not find anything wrong and asked to keep an extra day to test again, then when I went to pay I even had a charge for storage… it was 2 days… did not even get the wash on my car that was offered to me. Like I said the people are great but the service could be VERY much improved. More

Great Service with a staff that goes out of there way to accommodate customers alike. accommodate customers alike. More

Dependable appointments are inconsistent. Services that are promised to you are not honored. Very disappointing. Services that are promised to you are not honored. Very disappointing. More