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Orlando Kia East - Service Center

Orlando, FL

4.1
1,287 Reviews
Call Service Center (844) 637-1389

1,287 Reviews of Orlando Kia East - Service Center

Sort by
October 11, 2023

Nobody Welcome at front desk Service center for my car service appointment. Ignoned until I approach one of the service agent. Not friendly at all. Maybe not comeback to service my car again. Thank You. More

by crodriguezmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Oct 13, 2023 -

Greenway Kia East responded

I'm sorry to read about your recent experience at our service center. We strive for friendly and attentive customer service, so it's disappointing to learn that we didn't meet those expectations during your visit. I'd like the opportunity to discuss this further with you if you're willing - please feel free to reach out directly when convenient. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

October 11, 2023

Timely service. Knowledgeable people. Keep you informed of progress as I always stay as need to know what is going on. More

by karenwillis229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Oct 11, 2023 -

Greenway Kia East responded

Karen, we're glad to know you found our team at Greenway Kia East knowledgeable and communicative. We appreciate your feedback!

October 10, 2023

Excellent Service by your Outstanding Service Department. My visits are always good, comfortable, and enjoyable. More

by Party Time😃
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Oct 10, 2023 -

Greenway Kia East responded

We're delighted to know that you've consistently had excellent experiences with our Service Department at Greenway Kia East. Thanks for sharing your feedback - we look forward to seeing you next time!

October 10, 2023

Carlos is always very helpful and got my car done quickly. Thank you very much More

by betsymartin6606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 10, 2023 -

Greenway Kia East responded

We are glad to hear that Carlos has provided excellent support throughout all of your vehicle's service appointments. Thank you for choosing Greenway Kia East.

October 10, 2023

Very good service siempre lles llevsre mi carro para servicio todo muy limpio y en orden More

by remedios7243
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
No recuerdo
Report | Print
Oct 11, 2023 -

Greenway Kia East responded

Gracias por la reseña! Apreciamos las palabras amables y esperamos volver a verle en Greenway Kia East!

October 09, 2023

She was very helpful and understood my concerns She explained everything that needed to be done. More

by Jduckworth352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Report | Print
Oct 09, 2023 -

Greenway Kia East responded

We appreciate your business and your review! Thanks from the Greenway Kia East Team.

October 07, 2023

Carlos is absolutely the best and I have been having service done here since 2018 More

by SCOTTWOODLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 09, 2023 -

Greenway Kia East responded

Scott, thank you for sharing this praise for Carlos and for being a loyal Greenway Kia East customer!

October 07, 2023

Es lo mejor del condado Orange. Me encanta este Dealer y sus personas. Confío en ellos More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro el Cubano, Jeff el libanés y Andy son los mejores.
Report | Print
Oct 09, 2023 -

Greenway Kia East responded

Alex, apreciamos las palabras amables! Esperamos volver a verle en Greenway Kia East!

October 07, 2023

They did really good on. The recall the automotive they were really polite and generous service time did take long informed us right away about how long it's going to take an More

by ROYWLEWIS6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Greenway Kia East responded

We appreciate your feedback. It's great to know that our team at Greenway Kia East was able to provide you with efficient and informative service despite the computer mishap. Your support means the world and we hope to see you next time!

October 06, 2023

Well informed, easy to work with Willing to work with me on pricing and very responsive, quick to communicate. More

by Kevinw3
Recommend Dealer
Yes
Employees Worked With
Daran
Report | Print
Oct 06, 2023 -

Greenway Kia East responded

We're glad to know you found our team at Greenway Kia East well-informed and easy to work with, Kevin. We always aim for quick communication and flexible pricing options. Thanks for the positive review!

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