Greenway Kia East | Page 281

I must write this short letter expressing my satisfaction with your representative Melinda Elannan. I am the father of one your newest customers, my daughter Chelsea J. I currently reside in Philadelphia,Pa. with your representative Melinda Elannan. I am the father of one your newest customers, my daughter Chelsea J. I currently reside in Philadelphia,Pa. and my daughter went out two days ago looking for a car. She experienced an unfortunate situation with one of your competitors so she called me and I told her to just leave the establishment. I immediately browsed your website and was greeted by your online representative Melinda. I explained the situation to her and asked her to take care of my daughter. She gathered the necessary information and within 30 minutes my daughter entered your premises and was greeted with a warm smile and a sincere disposition. My daughter left your facility excited and happy that Melinda gave her comfort and confidence in choosing a vehicle. It is my honor to write this short letter expressing my gratitude to Melinda Elannan and thanking her for a job well done. Sincerely, A Grateful Dad More

This was a great deal and experience. First time I can get to understand everything closing a car deal; finance manager was patient explaining every question I had. We were able to get all the sales man o get to understand everything closing a car deal; finance manager was patient explaining every question I had. We were able to get all the sales man offered, without missing a single detail; he was professional and honest. Not to mention the Sales Manager; he also was very professional and fun! I totally recommend this dealer. More

Edward has always made me feel valued as a customer and takes time to answer all questions. It is always a pleasure to bring my car to the dealership because I am confident in the quality of their work. takes time to answer all questions. It is always a pleasure to bring my car to the dealership because I am confident in the quality of their work. Good job Edward and thank you! More

ED. Cotto great client orient person, outstanding communication, service, very helpful, and knowledge keep the good job, I recommend the dealership and the mechanics services. communication, service, very helpful, and knowledge keep the good job, I recommend the dealership and the mechanics services. More

Ed was fantastic and is the reason we keep coming back to our dealership. We hit 60K on our Sedona and needed to get the require maintenance, plus some odds and ends like driver seat switch, dash compartment our dealership. We hit 60K on our Sedona and needed to get the require maintenance, plus some odds and ends like driver seat switch, dash compartment door, center console electrical issue. Ed understood exactly what we wanted, figured out how to keep our costs down by using warranty when possible, applying discounts since the maintenance would require having the engine exposed and reduced the labor of the individual jobs. I can't recommend them enough! More

This dealership was above and beyond deciteful. They led me to believe my loan was approved for a brand new 2013 Kia Optima, through their financing company only to call me back 4 days later and tell me to me to believe my loan was approved for a brand new 2013 Kia Optima, through their financing company only to call me back 4 days later and tell me to return the car. The only way to keep it would be to put more money down and swallow a higher intrest rate per the finance guy Sam. Its robbery. I would never recommend anybody to go to this dealership. I went from a complete high to a complete low. HOrrible feeling. More

They lie, steal, and cheat you as much as they can. Do not think that just because you have signed the papers your deal is done. This people will call you weeks later to change the cost due to their own m not think that just because you have signed the papers your deal is done. This people will call you weeks later to change the cost due to their own mistake. I will never do business with them AGAIN! More

I drove all the way from Miami looking for a great deal on a car and with a very specific budget. It was at Orlando Kia East where I finally made my choice on a Kia Sorento thanks to Robert Sconzo. He was on a car and with a very specific budget. It was at Orlando Kia East where I finally made my choice on a Kia Sorento thanks to Robert Sconzo. He was very professional and great salesman because he really took the time to show me the best options and truly went out of his way to find the car that I wanted for the right price. I will definitely recommend him and this dealership to any of my family or friends. More

Mike Mannix went above and beyond to assist my husband and I in finding what we were looking for in a vehicle. Mary also was extremely friendly, courteous, and informative while we were test driving the and I in finding what we were looking for in a vehicle. Mary also was extremely friendly, courteous, and informative while we were test driving the vehicles. Once we finalized our selection, Jose assisted us with the financing portion of the sale and ensure that we understood the process very simply. After leaving the car lot with our new 2013 Kia Sorento, we realized that we were missing the antenna on the car. We also realized we left an item in our "trade in" vehicle. Mike not only got the item from our trade in, but he then took the item and antenna and sent it to us overnight so that we wouldn't have to drive the hour and a half back to the dealership. More

My rating is based on the dealings with the salesman, Robert Sconzo. Robert is the only reason I would ever return to this dealersship. He is a genuine guy, not a creepy car salesman. He has redeemed Robert Sconzo. Robert is the only reason I would ever return to this dealersship. He is a genuine guy, not a creepy car salesman. He has redeemed my faith in the profession. I wish I could say the same for the finance guy "Sam" (I think was his name)as he needs to attend charm school and learn how to treat people with respect. Robert went out of his way to help settle the deal. Robert is, even now after the sale, having to do someone else's job by sending me the paperwork I was not given by the finance guy. The only bad thing I can say about Robert is that he is a Jets fan, go Giants! More