Greenway Kia East

I would highly recommend this dealership. Melinda Elannan is super friendly and will go out of her way to be responsive and helpful. Melinda quickly located the exact vehicle I requested and deliver Elannan is super friendly and will go out of her way to be responsive and helpful. Melinda quickly located the exact vehicle I requested and delivered it in record time! Oludare Baloye is very personable and will make every effort to keep the customer happy. Visit Melinda at Olrando Kia East...you will not be disappointed. More

Good price. Good service. Staff was friendly. They matched desired price on an Optima with little haggling required.Sales rep walked through whole buying process from beginning to end. matched desired price on an Optima with little haggling required.Sales rep walked through whole buying process from beginning to end. More

I saw their ad in the Sentinel on December 21. I called to ask about a Toyota Corolla. Based on the information given, I drove across town to test drive the car. When I arrived, Oludare directed me to Geor to ask about a Toyota Corolla. Based on the information given, I drove across town to test drive the car. When I arrived, Oludare directed me to George for assistance. George came back and asked if I could drive a stick shift. I immediately got very angry as I can not drive a manual and the person on the phone had said it was an automatic. I told them it was the 2nd time in 2 years that I came to the dealership for a used car and the prior time I had also been lied to. Oludare promised to find me a car within my budget. They came up with a Buick Lesabre. George explained he owned the same car. As we did the test drive, I asked him about what he liked about the car. Oludare did as promised and gave me a price on the car I could handle. I had to return on Sunday to complete the paperwork due to the late hour on Saturday. George had them wash the car again while I was completing the paperwork and also showed me his car. He explained some of the special controls to help me learn about my car. I had a problem on Monday night. I called George on Tuesday morning. He promised to get the matter fixed on Thursday as the dealership was closed. When I arrived Thursday Oludare and George made sure the car was fixed. George went to another store to get me a root beer soda which by luck turned out to be my childhood favorite. He sat and talked with me while I waited for the car to be ready. Both George and Oludare were able to turn an unhappy person into a very happy one. More

This could have been a much better review if this dealership had been better organized. I bought two cars one new and one used. My sister was with me and she gave Bill Mastroni the keys to her old ca dealership had been better organized. I bought two cars one new and one used. My sister was with me and she gave Bill Mastroni the keys to her old car along with her house keys. He lost the keys and it took several hours to locate them. I bought a new car and this is my first car purchased in Florida. I was not informed by Eddie Oliveras of the extra charges in Florida for a new plate. So, surprisingly, I received a bill from the dealership for $177.86. I was surprised since I had paid cash for both vehicles. This miscommunication could have been avoided with the proper notification of this fee ahead of time. Also, the times that I have had to visit the dealership I have been made to wait for 20 minutes or more before being helped. These times were not busy for this dealership so this was definitely not acceptable. One last thing, there was a promotion for a free TV with the purchase of a new Kia. I never received this TV nor did I ever get any information on why this was denied. Update: 01/07/2013 Today I met with the general Manager (Luis Morejon). I am updating this review to reflect the quality of service that I received from him. He listened to my concerns and went well beyond what he needed to do to rectify the situation. I believe that Orlando Kia East and it's employees are committed to correcting problems that may occur as well as improving their business to truly make them better for potential customers. Besides my satisfaction, I have also met a person that I can truly call a friend in Mr. Morejon. More

Everyone from the start was very welcoming! My salesperson George Antoun was very attentive and informative. He took the time to compare 2 to 3 cars which was very helpful in making my descion es salesperson George Antoun was very attentive and informative. He took the time to compare 2 to 3 cars which was very helpful in making my descion esaier overall he made the experience a great one very pleased and left happy!! More

Very helpful worked with us very very friendly and socialable. went out of his way to make it a wonderful experience. Thank you so much socialable. went out of his way to make it a wonderful experience. Thank you so much More

This dealer was very helpful and catered to our needs. I would definitely do business here again and look forward to driving my brand new car! would definitely do business here again and look forward to driving my brand new car! More

I gave all fives in my review because the teamwork was exceptional. I had difficulty finding the location since I was new to the area and had to call for directions. During the conversation I was cut of exceptional. I had difficulty finding the location since I was new to the area and had to call for directions. During the conversation I was cut off several times and each time Freddy called back to ensure that we got there safely. We were greeted by Olu (I think that is his name), the manager, who was very professional and pleasant, who then directed to Freddy. Freddy never gave up on us. 'Twas a long day but he delivered big time as promised. I was very happy with his persitence. Thank you all!! More

I have no issues with the staff of this service center. My complaints are about corporate policies that they have to implement that resulted in a low rating. . Exorbitant charge for battery check ($45) My complaints are about corporate policies that they have to implement that resulted in a low rating. . Exorbitant charge for battery check ($45) when Firestone, Greenway Dodge, Autozone, etc do it for free. I will never go back for a battery check or change. . I transferred from Orlando KIA West but the records could not be transferred because of the system chosen by corporate. In this day and age, why should this be a problem? More

I must say that this has been the best car buying experience of my life. Melinda's no nonsense, respect our time approach is refreshing. I would recommend Orlando Kia to anyone who is looking to get experience of my life. Melinda's no nonsense, respect our time approach is refreshing. I would recommend Orlando Kia to anyone who is looking to get a great deal. More