Greenway Kia East

We were mis leaded. After over four hours dealing with sales and financing, we agreed on a monthly payment. This after we disclosed all of our personal information. We were told we were approved and we si sales and financing, we agreed on a monthly payment. This after we disclosed all of our personal information. We were told we were approved and we signed a lot of documents and were given only one set of keys. When I asked why only one set of keys we were told that the other set was locked in an office because it was Sunday. We were told to come back on Monday to get the other key. So we left the dealer very happy with our new car. I called Monday and was told that they were still trying to get my loan approved, that it could take a few days. Tuesday I called the dealer and asked for the financial manager but was told he was busy with clients. He never returned my call. So I called again Wednesday and the financial person told me he needed to talk to me in person. When I got to the dealer I was congratulated on the new lease. I was so exited. Then I was told that my monthly payment was going to be over $45 than what we had agree on Sunday. End of the story, I asked for my old car (2012 Passat) and left the dealer and went straight to David Maus VW dealer and in less than 2 hours I leased a new Passat. God works in mysterious ways. More

Matt was an excellent resource and talked me into buying a new car when I was originally there to have my two year old Kia Optima serviced. The out the door price was higher than I really wanted pay and I a new car when I was originally there to have my two year old Kia Optima serviced. The out the door price was higher than I really wanted pay and I didn't get as much as I would have liked for the trade. At the end of the day Matt was able to close the deal and I have a very nice new car. I had no intention on buying a new car until Matt talked me into a test drive. He accurately assessed my desires in a car and saw I had a inclination towards the Cadenza limited. He then was able to highlight some of the features that my Optima was missing that I have wanted since driving my wifes Ford Edge such as the adaptive cruise control. I am a repeat customer of this dealership having bought my first new car there. The only criticisms I would have are they keep the numbers moving quickly and if you are a numbers guy like me, it can be confusing to see what they are doing when you only get partial data back. I frequently had to run calculations to see how they reached some of the numbers they got. The owner introduced himself and worked with me on using their financing beating my banks rate by half a point. The results speak for themself with this dealer. I happily bought a new car I didn't need but wanted and would very likely shop at this dealer again when its time to get another car. More

Frankie, took care of us as soon as we came into the dealership. He considered our needs and tried his best to accomodate all of our requests. He was super friendly and thoughtful in trying to get us dealership. He considered our needs and tried his best to accomodate all of our requests. He was super friendly and thoughtful in trying to get us the best car possible. He was very knowledgeable on all of the vehicles and I would recommend using him again in the future. It was a good experience, a little long in the process of negotiation and working out the contract. However, we were there on New Years Eve and we feel like we were treated very nicely. Thanks Kia East. We have a new Kia Optima Hybrid and are very happy with the vehicle........ More

Salina is a new sales rep and she did an awesome job with little assistance of Melinda. Everyone was very friendly and polite. Location is also a plus. little assistance of Melinda. Everyone was very friendly and polite. Location is also a plus. More

Awesome time at this dealership! Michael Vega was on point and was able to meet all my requirements in such a short time frame. Everything was explained in detail and also received great assistance fro point and was able to meet all my requirements in such a short time frame. Everything was explained in detail and also received great assistance from both Wayne Osso and Eddie Oliveras. This dealership is top notch. If anyone is looking to by a new Kia, this is the dealership that you need to go to and request Michael Vega. I promise you that he will not let you down! This dealership and it's employees definitely rate a 5 across the board! More

Before I came to the dealership, I sent an email to the internet sales department explaining my situation in terms of needing a new car. In less than 24 hours, Jason called me and scheduled me to come in f internet sales department explaining my situation in terms of needing a new car. In less than 24 hours, Jason called me and scheduled me to come in for an interview and a test drive. When I arrived at the dealership, he was readily available and took his time explaining the different purchase options that were available to me. That same day, I left with the Sportage that I wanted, in the color that I desired, at a price that I could afford. Jason was very insistent on making my experince 100% saitisfying and he accomplished that. Thanks for all of your help. I will definitely recommend Orlando Kia East to people considering purchasing a new/used vehicle. More

Melinda made a dream come true! Cool personality and totally chill. Didn't waste my time which was most appreciated. Really didn't think I'd get approved and when I rec'd the call from Melinda it was mo totally chill. Didn't waste my time which was most appreciated. Really didn't think I'd get approved and when I rec'd the call from Melinda it was more than awesome! More

I came into the dealership to check out the new Kia Soul and was very impressed with not only the vehicle, but also the customer service. Jason Ramirez was very knowledgable about the vehicle fetaures and and was very impressed with not only the vehicle, but also the customer service. Jason Ramirez was very knowledgable about the vehicle fetaures and let me know my options in regards to purchasing. Although I had not considered Kia in the past, Jason put a new perspective for me. After test driving the Soul, I will definitely be back to purchase a new Kia Soul thanks! More

Very friendly exceptional and personable service and willing to work with individuals for financing options. George was an exceptional salesman. He was very friendly and stayed with us from beginning t willing to work with individuals for financing options. George was an exceptional salesman. He was very friendly and stayed with us from beginning to end. Never faltered, even when there was a chance we weren't going to drive out with the car! I will definitely recommend him to anyone in need of a car. Thank you to George!!! Also many thanks to Mikey!!!! He was amazing!!! More

Excellent service ,quality costumer service , 100% will recommend .Really happy !!!Anthony is definitely an excellent sales man and work hard for the costumer satisfaction .Great team !!!! recommend .Really happy !!!Anthony is definitely an excellent sales man and work hard for the costumer satisfaction .Great team !!!! More