Greenway Kia East

My experience at Orlando Kia East was not up to par. My experience at Orlando Kia East was not up to par. Due to this being a brand new building, their system and equipment (i.e. fax machines) were not My experience at Orlando Kia East was not up to par. Due to this being a brand new building, their system and equipment (i.e. fax machines) were not working appropriately. It caused the whole process to be prolonged. Also, the sales employees were unaware of a lot of questions/concerns and processes. Lastly, every individual I spoke to said something different, which caused the selling price to continue to increase from the original deal that was printed out. Things need to be said upfront and all the documentation that is needed prior to selling the car needs to be given to the buyer before hand so they are prepared. Although, all the employees were friendly and somewhat helpful it wasn't a great experience for a first time buyer. More

I notmally take all my cars to chevy but i gid not have the time. I was in the area and i saw ur new building and decided to stop there instead. chad was extremely professional and respectful of my time. T the time. I was in the area and i saw ur new building and decided to stop there instead. chad was extremely professional and respectful of my time. This was my first visit at the dealership and I fully plan on returning. More

True Professionals. The associate I worked with was Alex Z. He was very patient. No pressure and I felt as though he had my best interests in mind. Took what I needed and went above and beyond to provide me Z. He was very patient. No pressure and I felt as though he had my best interests in mind. Took what I needed and went above and beyond to provide me with the car that fit me. More

Chad always makes me feel like my car and I are his most important clients. He always takes my call; listens to the problem or need and sets up an appointment that works for me. When I arrive, Chad is effic important clients. He always takes my call; listens to the problem or need and sets up an appointment that works for me. When I arrive, Chad is efficient and so friendly. He always helps me determine the best, most cost effective way to keep my car in top shape. I do like my Spectra, but it is the level of service that you receive at the dealership that keeps you coming back. I will be a lifelong Kia driver thanks to Chad and his amazing attention to detail and to the customer, me! More

Alex Zayas and the sale managers at orlando kia east were very helpful in getting me into a new vehicle. They were very understanding to my credit and financial situations and were diligent in getting me the very helpful in getting me into a new vehicle. They were very understanding to my credit and financial situations and were diligent in getting me the most suitable deal for my circumstances.I love my new 2012 kia forte sx.As a woman shopper i was weary about buying a car by myself so i took my son with me, he was so impressed by alex and the sales team that he plans on purchasing a new KIA in the near future. More

I have had great service contacts with Chad over 5 years and he has gone above great duty to help me. He has been very helpful with all the things wrong with my van. and he has gone above great duty to help me. He has been very helpful with all the things wrong with my van. More

simply awesome. he has a 10. I will refer him to any of my family and friends. alex was very friendly, knowledgable and patient. thanks alex for my new forte 5 and sorrento. my family and friends. alex was very friendly, knowledgable and patient. thanks alex for my new forte 5 and sorrento. More

He a very respectful, very interested in helping the customer, and is very determined to help you get what you need done. I highly recommend him if you need help. I gave him these high rating because he customer, and is very determined to help you get what you need done. I highly recommend him if you need help. I gave him these high rating because he is experienced, friendly and knows what he is talking about. More

My experience buying a new Kia Optima couldn't have been better! Alex was extremely helpful and I was able to get the car I wanted for a great price. better! Alex was extremely helpful and I was able to get the car I wanted for a great price. More

I have never received anything short of impeccable customer service from Chad Charlton ever since he started working at Orlando Kia East. His prompt and courteous demeaner makes one of the most irrat customer service from Chad Charlton ever since he started working at Orlando Kia East. His prompt and courteous demeaner makes one of the most irratating things to do (bringing your car in for service) not so bad. I know that when I call he is eager to listen and help in getting my car repaired and returned in the quickest time frame possible. This may sound funny, but I have been in the customer service industry for over 20 years, and I feel that if more people had the customer service skills that Chad possesses, we would see much happier people on our roadways. Thank you for that! More