Greenway Kia East

We were pushed onto a new salesman (Ray). Emilio should have guided Ray who didn't even have a business card, he had run out). He didn't know many features on the 2013 Kia Soul which we found out after bu have guided Ray who didn't even have a business card, he had run out). He didn't know many features on the 2013 Kia Soul which we found out after buying the car. He told us we would get 0% interest and $1000 rebate-not true. When going through financing we were told less gas mileage, less insurance, found out can't have both rebate and 0% financing, etc. High pressure to purchase extended contract. Dealership does not send out surveys for autos bought in January. More

Edward Cotto is so great to work with. He is friendly and caring. I know I'm in good hands when I come in for any service. He is why I keep coming back, because he also makes the service experience great!!! caring. I know I'm in good hands when I come in for any service. He is why I keep coming back, because he also makes the service experience great!!! He also helped to comfort me when he found out I was a recent widow in 4/2011. He is an asset to the service department at Kia Dealership. Thank You so much Ed. Sincerely Sher O More

It took over 4 hours to purchase a car. Dealership kept my old tag. They then used it to run toll booths without paying. Problem for me. The Dealership would not own up to anything. Management at this deal my old tag. They then used it to run toll booths without paying. Problem for me. The Dealership would not own up to anything. Management at this dealership did not care about my issue with this and did nothing to help me. It is quite a scam they are running. Go elsewhere! More

I must write this short letter expressing my satisfaction with your representative Melinda Elannan. I am the father of one your newest customers, my daughter Chelsea J. I currently reside in Philadelphia,Pa. with your representative Melinda Elannan. I am the father of one your newest customers, my daughter Chelsea J. I currently reside in Philadelphia,Pa. and my daughter went out two days ago looking for a car. She experienced an unfortunate situation with one of your competitors so she called me and I told her to just leave the establishment. I immediately browsed your website and was greeted by your online representative Melinda. I explained the situation to her and asked her to take care of my daughter. She gathered the necessary information and within 30 minutes my daughter entered your premises and was greeted with a warm smile and a sincere disposition. My daughter left your facility excited and happy that Melinda gave her comfort and confidence in choosing a vehicle. It is my honor to write this short letter expressing my gratitude to Melinda Elannan and thanking her for a job well done. Sincerely, A Grateful Dad More

This was a great deal and experience. First time I can get to understand everything closing a car deal; finance manager was patient explaining every question I had. We were able to get all the sales man o get to understand everything closing a car deal; finance manager was patient explaining every question I had. We were able to get all the sales man offered, without missing a single detail; he was professional and honest. Not to mention the Sales Manager; he also was very professional and fun! I totally recommend this dealer. More

Edward has always made me feel valued as a customer and takes time to answer all questions. It is always a pleasure to bring my car to the dealership because I am confident in the quality of their work. takes time to answer all questions. It is always a pleasure to bring my car to the dealership because I am confident in the quality of their work. Good job Edward and thank you! More

ED. Cotto great client orient person, outstanding communication, service, very helpful, and knowledge keep the good job, I recommend the dealership and the mechanics services. communication, service, very helpful, and knowledge keep the good job, I recommend the dealership and the mechanics services. More

Ed was fantastic and is the reason we keep coming back to our dealership. We hit 60K on our Sedona and needed to get the require maintenance, plus some odds and ends like driver seat switch, dash compartment our dealership. We hit 60K on our Sedona and needed to get the require maintenance, plus some odds and ends like driver seat switch, dash compartment door, center console electrical issue. Ed understood exactly what we wanted, figured out how to keep our costs down by using warranty when possible, applying discounts since the maintenance would require having the engine exposed and reduced the labor of the individual jobs. I can't recommend them enough! More

This dealership was above and beyond deciteful. They led me to believe my loan was approved for a brand new 2013 Kia Optima, through their financing company only to call me back 4 days later and tell me to me to believe my loan was approved for a brand new 2013 Kia Optima, through their financing company only to call me back 4 days later and tell me to return the car. The only way to keep it would be to put more money down and swallow a higher intrest rate per the finance guy Sam. Its robbery. I would never recommend anybody to go to this dealership. I went from a complete high to a complete low. HOrrible feeling. More

They lie, steal, and cheat you as much as they can. Do not think that just because you have signed the papers your deal is done. This people will call you weeks later to change the cost due to their own m not think that just because you have signed the papers your deal is done. This people will call you weeks later to change the cost due to their own mistake. I will never do business with them AGAIN! More