Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia East
Orlando, FL
2,507 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,506 reviews
March 27, 2014
I went to this Kia dealership on 3/25/14 to get an appraisal on my 2012 Soul and see if I could possibly trade my car in for a 2013/2014 used model either a Soul or Sorento. As I was walking in the I appraisal on my 2012 Soul and see if I could possibly trade my car in for a 2013/2014 used model either a Soul or Sorento. As I was walking in the I was approached by Pedro (who did not introduce himself until the very end when he walked me to my car) and asked if I needed any help, I advised him of what I came in for and we went inside and sat down to get some information and discuss what I was there for. I had seen online a Kia Sorento 2013 with 19k miles on sale for 17k through another dealership (Classic Honda) but I figured let me try Kia dealership and see if I can get something within that range. After explaining to him what I was specifically looking for we went to the car lot to look at cars and immediately he steered me to the brand new models of 2014 Soul's after I stated to him that I was not interested in a brand new model because It would not fit the budget I was working with. We went ahead and took the new model for a test drive as he insisted. I loved it but needless to say I was not going to be able to get it. After returning from that test drive he finally decided to show me used 2013 models. We came across one model that was 2013 16k miles priced at $16,888.00 which I loved and felt it was more fitting for what I could actually afford. I asked if we could test drive it and I was denied, another couple came and started looking at the car with another sales rep. Pedro seemed to get upset that I was not the least bit interested in the newer model. I told him I want to see what numbers they can come up with on the used Soul. We went back inside and after about 30 minutes he finally comes back and shows me the cost sheet. When I saw the sheet I started to get upset, he had brought me a cost sheet for the brand new 2014 model which I specifically stated I WAS NOT going to get into that. Then to add insult to injury he tells me you will have to put money down there's no way to purchase this car without a down payment. I said first of all why? Secondly, why are we looking at the 2014 when I said no numerous times. He advised me that due to my credit score I would need a down payment, I asked him well I know I have good credit so where is my score sheet. He shows me the score sheet and it was the score sheet from 2/16/13 with my old credit score from when I stopped by and first started browsing for cars a year ago. At this point I was infuriated that they would try to play me for a fool. After me telling him I did not want a new model he started to try to talk me into a lease. I said absolutely not, but he kept trying to push for that sale. I never received the cost sheet for the 2013 model and I was told the other sales rep is already working on that one, and after all that mess he tells me "I'm sorry but I'm going to have to let you go" At that point I couldn't be happier to leave. He walked me to my car and was STILL pushing for the lease and it wasn't until then that he gave me his card and told me his name. I found this dealership to have the worst customer service and it was unprofessional. The receptionist kept interrupting him to remind him that he had his lunch waiting for him at her desk. All in all, horrible experience I have told all my friends and family and co-workers about this and some are in the midst of buying a new car. I do not recommend anyone to this particular dealership. I hope other buyers have better luck than I did. More
by ladysoliman
March 26, 2014
Short and sweet... Robert Lozraites is a diamond that Short and sweet... Robert Lozraites is a diamond that just needs to be polished, I'm a sales person for more than 25 years and this guy has the most Short and sweet... Robert Lozraites is a diamond that just needs to be polished, I'm a sales person for more than 25 years and this guy has the most important thing that a sales person need to success... He is authentic!!! what a very good guy and what a potencial to explode. I felt in love with this guy that has a huge heart. I felt like in family with him. I can't forget Anthony Peters, handling everything and taking care of every detail. These 2 guys are simply awesome!!! Thanks a lot for your help guys!!! More
by marlonvch
March 22, 2014
Melinda was amazing! She was able to get me into the car I really wanted. She listened to all of my needs and was able to fight with me affectively. I am now driving my third Kia. I would highly recommend I really wanted. She listened to all of my needs and was able to fight with me affectively. I am now driving my third Kia. I would highly recommend anyone to go see her at Kia of Orlando. Thank you Melinda you're the BOMB!!! More
by ejdjmitchell41
Employees Worked With
Melinda , Melinda Elannan
March 20, 2014
Terence was so awesome! He did absolutely everything he could to help us with all of our many questions. We actually had an appointment with someone else that kept us waiting for a very long time, but Tere could to help us with all of our many questions. We actually had an appointment with someone else that kept us waiting for a very long time, but Terence stepped up to help the other sales person out and took care of us the whole time. More
by Calliebarge
Employees Worked With
Terence
March 16, 2014
Best experience ever. Friendly staff.great presentation. Made us feel at home. Would recommend to anyone. Give ypu many options. I would definitely come back Made us feel at home. Would recommend to anyone. Give ypu many options. I would definitely come back More
by medwards325
Employees Worked With
george antoun
March 15, 2014
WOW.... Is the best word I can use to describe my experience with Melinda at East Colonial Kia... Although many challenges, she made it happen... I left the dealer with my brand new Kia!!! Melinda experience with Melinda at East Colonial Kia... Although many challenges, she made it happen... I left the dealer with my brand new Kia!!! Melinda YOU ROCK!! I will definately be recommending Melinda to all my family and friends.. THANK YOU MELINDA!! More
by rosalise
Employees Worked With
Melinda Elannan
March 14, 2014
When it was time to look at the Kia Sorento, Melinda was extremely down to earth, knowledgable, and patient with my wife and I through the entire process. This is now my second Kia from Orlando Kia East and extremely down to earth, knowledgable, and patient with my wife and I through the entire process. This is now my second Kia from Orlando Kia East and the service and facility continues to be great! The staff is approachable and very friendly. From the sales team to the detailing department, positivity is evident throughout. Thanks for all of your help Melinda! Luciano and Camila More
by LucianoFarias
Employees Worked With
Melinda Elannan
March 11, 2014
My overall experience was absolutely wonderful at Orlando Kia East. Mark Hoffman was the reason I went to Orlando Kia East. He directed me to the sales team and they were all professional and great people to Kia East. Mark Hoffman was the reason I went to Orlando Kia East. He directed me to the sales team and they were all professional and great people to work with. More
by cannond
Employees Worked With
Sekula Jovanovic, Roy Miller, Anthony Sermon, Mark Hoffman
