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Greenway Ford
Orlando, FL
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,184 Reviews of Greenway Ford
April 21, 2012
I purchased a Certified pre-owned 2007 F150 Super-cab with 43,000 miles on it from Greenway Ford that had problems within hours of being driven. I returned the truck for service and a few days later was with 43,000 miles on it from Greenway Ford that had problems within hours of being driven. I returned the truck for service and a few days later was told the problem was serious enough that the dealership felt the engine should be replaced. The problem was intermittent and missed during inspection. The engine was replaced and the cost for a replacement vehicle was covered by the dealer. I own a business and am well aware that sometimes things just don't go as planned. The signature of a great company is one who stands by their product and their warranty in the worst of circumstances. I consider myself to be very fortunate that my purchase was from Greenway and today I am driving a problem free Certified Ford truck. Thank you Greenway. More
by PHinman6
Employees Worked With
Alvaro
April 20, 2012
Purchased a SUV 6 months ago from Greenway Ford and brought it in for AC service repair. The service Manager was very helpful and courteous. Knew exactly what the problem was when I brought it in and brought it in for AC service repair. The service Manager was very helpful and courteous. Knew exactly what the problem was when I brought it in and he went above and beyond my expectations. I would highly recommend Greenway Ford service department and I am going to continue to use them for all of my service needs. More
by SCarroll01
Employees Worked With
Gerard and Kyle Cloud
April 20, 2012
Recently purchased a used vehicle from Greenway Ford from Rick Jordan and couldn't ask for a more satisfying experience. Very courteous and knowledgeable sales person. Helped me to get the vehicle that bes Rick Jordan and couldn't ask for a more satisfying experience. Very courteous and knowledgeable sales person. Helped me to get the vehicle that best suited my needs at a great price. Their Finance department and Gerard worked with me to get the best rate possible and the extended warranty that will meet my needs at the best price. I highly recommend Greenway Ford for you next car purchase. More
by Dcarroll01
Employees Worked With
Rick Jordan and Gerard
April 14, 2012
I am a loyal customer of Greenway Ford because of the consistant superior quality of service I am given. My most recent experience with Christopher Paul was extremely positive and successful for me. I consistant superior quality of service I am given. My most recent experience with Christopher Paul was extremely positive and successful for me. I have a beautiful new Ford Edge and Chris took the time to be sure it was everything I wanted and the price more than met my needs. I am going to send all my family and friends to Greenway and ask for Chris !! More
by angel39275
Employees Worked With
Christopher Paul
April 04, 2012
Service department practices unethical methods. They push un-nessary work to be preformed.I have written to the service department on two occasions and have not recieved a responceIn which; I have described un-nessary work to be preformed.I have written to the service department on two occasions and have not recieved a responceIn which; I have described at lenght my service experience. And my issues. Dean P. Myers More
by dukemyers
Employees Worked With
Service manager
April 04, 2012
My Sales Consultant Al Eudell went above and beyond with information and customer service. I would recommend him highly to anyone interested in buying a car. I appreciate the time he took with me. I real information and customer service. I would recommend him highly to anyone interested in buying a car. I appreciate the time he took with me. I really LOVE my Focus!! THanks Al!!! More
by tashagirl
Employees Worked With
Al Eudell
March 30, 2012
Our experience with their entire operation from sales, customer service, mechanical service has been unsatisfactory. Their internet advertising is misleading. The advertised price does not include the customer service, mechanical service has been unsatisfactory. Their internet advertising is misleading. The advertised price does not include the DEALER PROFIT which is not included in the pricing disclaimer. When we drove home we discovered the vehicle we purchased had serious problems. Subsequently we checked the vehicle history only to find out the vehicle had been involved in an accident. Later we also found evidence in the vehicle that suggested it was involved in another incident that required water to correct/control. The dealer attempted to fix some of the problems but in actuality the problems weren't fixed and an additional problem was created. We notified the dealer that we did not want the vehicle with 3 business days from the date of the sale. As a point of interest the dealer/lender has 3 business days to back out of a sale thus the buyer should have the same priviledge. Seven weeks have gone by and we have heard nothing from the dealership. More
by rkrjr2012
Employees Worked With
Paul Young
March 23, 2012
My positive experience at Greenway Ford was the result of one person and that is my salesman, Kevin O'Brien. I have taken delivery of new Cadillacs and Porsches. My sales experience here was better than both one person and that is my salesman, Kevin O'Brien. I have taken delivery of new Cadillacs and Porsches. My sales experience here was better than both. My "better than expectation" experience was the result of Mr. O'Brien. He had exceptional product knowledge, enthusiasm, and an attitude to provide the best service possible. Also, Mr. O'Brien was determined that I was going to receive the best deal possible, and I did. More
by mitchelltp
Employees Worked With
Kevin O'Brien
March 23, 2012
I walked in with a fairly decent 2008 honda ridgeline for trade. I was originally going to work with rob but he was busy. I told him i was a combat veteran and i wanted to buy American. I told him how muc trade. I was originally going to work with rob but he was busy. I told him i was a combat veteran and i wanted to buy American. I told him how much i was willing to pay and what i wanted and he made it happen. I love my new f-150. the best trucks on the road by far. Thanks Greenway More
by wickens
Employees Worked With
Jeremy
March 16, 2012
When I bought the car, I didn't have driving liscence. Gaylord helped me find insurance companies. He caught a cold at that day, but he still waited for me and sent me home. He helped me with all the proc Gaylord helped me find insurance companies. He caught a cold at that day, but he still waited for me and sent me home. He helped me with all the process and I didn't need to worry. I am happy with the dealership and I think Greenway Ford is trustworthy. More
by Sihui
Employees Worked With
Gaylord
