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Greenway Ford

Orlando, FL

3.2
1,182 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,182 Reviews of Greenway Ford

June 23, 2012

Greenway Ford is the ultimate of sleezy dealerships and sales tactics. My fiancee and I went to Greenway Ford to buy a new truck. Now we had done our research, and knew about how much these trucks were go More

by jrs03f
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wilbert & Robert
Jul 10, 2012 -

Greenway Ford responded

Thank you for taking the time to share your experiences at Greenway Ford. While it is our goal that every client is completely satisfied with their experience at our dealership, we obviously fell short in your case, and for that I apologize. Your feedback will allow is to take appropriate steps to ensure that we live up to our commitment of providing each client with an exceptional experience. I would greatly appreciate the opportunity to discuss your particular situation, gather additional information, and see what I can do to earn your trust and business here at Greenway Ford. I can be reached through our main number at 407-275-3200, press 1 for Ford, then 0 for the receptionist. Again, thank you for your feedback.

June 19, 2012

This is an edit to my previous post. My wife and I purchased a pre owned vehicle from Greenway Ford. The sales process was fine but we had some pending issues after the sale. First, we negotiated for More

by R S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gomez, Brian Peterson, Diego Barroso
Jul 10, 2012 -

Greenway Ford responded

I appreciate your taking the time to update your post. While things don't always go as smoothly as we would like, we are dedicated to standing by our product and doing whatever we can to resolve any issues our clients may have. I'm pleased to know that we were able to do so for you. At Greenway Ford we are committed to ensuring that every guest has an exceptional experience and is completely satisfied. We genuinely appreciate your business and the trust you have placed in us. At Greenway Ford we are redefining the car buying experience. Thanks for being a part of it! If there is any way in which I may be of assistance, please do not hesitate to contact me. David Nelson Director Customer Relations

June 18, 2012

Ourchased F-150 through the internet. Received a fair offer on my trade-in and closed the deal in 2 days. Great experience with everyone and would highly recommend More

by llargbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jordan
Jul 10, 2012 -

Greenway Ford responded

I'm very pleased to know that your experience at Greenway Ford was a good one. Rick Jordan is one of our top people both in sales and customer satisfaction. We greatly appreciate recommendation. At Greenway Ford we are committed to ensuring that every guest has an exceptional experience and is completely satisfied. I’m very pleased that we achieved those goals with you. We genuinely appreciate your business and the trust you have placed in us. At Greenway Ford we are redefining the car buying experience. Thanks for being a part of it! If there is any way in which I may be of assistance, please do not hesitate to contact me. David Nelson Director Customer Relations

May 17, 2012

This is my experience at Greenway Ford Orlando FL . This is my experience at Greenway Ford Orlando FL . Wilbert Pyram is the best salesperson ever! I bought a per owned BMW 5 series from him , for me More

by marianibyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fosher and Wilbert Pyram
May 18, 2012 -

Greenway Ford responded

Mr. Mariani - Thank you for taking the time to post a review. I'm very pleased that you had such at experience at Greenway. Wilbert is certainly one of the most dedicated and hard-working sales consultants we have. He is always willing to go the extra mile for a client. I'll be sure to pass your review on to him. At Greenway Ford we are committed to ensuring that every guest has an exceptional experience and is completely satisfied. I’m very pleased that we achieved those goals with you. We genuinely appreciate your business and the trust you have placed in us. At Greenway Ford we are redefining the car buying experience. Thanks for being a part of it! If there is any way in which I may be of assistance, please do not hesitate to contact me. David Nelson Director Customer Relations

May 15, 2012

Great service Right to The point, no bull! Michael Great service Right to The point, no bull! Michael Kornokowski the service advisor was rally helpful! This dealership Greenway, they do stand for th More

by Juancvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael kornikowski
Jul 16, 2012 -

Greenway Ford responded

Thank you for your kind words about Greenway Ford, Juan. I am happy that Michael was able to make your experience at Greenway Ford an excellent one. We look forward to seeing you again! Regards, David Nelson Director Customer Relations

May 08, 2012

Carlos was very friendly and quick at getting my car in for an oil change and tire rotation. And when my car was done he was quick at getting me back on the road. Thanks agian Carlos More

by dberry57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
May 08, 2012 -

Greenway Ford responded

Thank you for taking the time to share your experience regarding your recent visit to our Service Department! I have provided your feedback to Carlos. He is definitely an asset to our team. Remember to request him for your next visit. See you soon. Sharon Walker Service Director Greenway Ford

May 03, 2012

GREAT SERVICE EXPERIENCE! I have a fleet car and needed prompt service for a broken trim piece on my door. It was done and I was on my way in about an hour! More

by tabrown67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
May 08, 2012 -

Greenway Ford responded

Thank you for taking the time to comment on your visit! We all know time is valuable. I am pleased to see that Rick provided you with prompt quality service. Our goal is to make sure you are completely satisfied. Thank again for taking the time to write your review and for sharing your experience with others. Sharon Walker Service Director Greenway Ford

April 24, 2012

My daughter is a student at UCF and she was due for an oil change service on her Ford Edge. We were a little worried since she is a teenager, but we had her take it to Greenway since they are the closest More

by Shelby01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry and Rick
Apr 25, 2012 -

Greenway Ford responded

Thank you for taking the time to write a review on your daughter's experience! Terry and Rick are definitely valued members of our service team. Our goal is to make sure all of our customers, including our college students, are always “COMPLETELY SATISFIED”. Again, thank you for sharing your experience with others. We appreciate the opportunity and look forward to see your daughter for the next 4 years to come. GO KNIGHTS! Sharon Walker Service Director Greenway Ford

April 21, 2012

I purchased a Certified pre-owned 2007 F150 Super-cab with 43,000 miles on it from Greenway Ford that had problems within hours of being driven. I returned the truck for service and a few days later was More

by PHinman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro
Apr 28, 2012 -

Greenway Ford responded

Thank you very much for taking the time to share your experience at Greenway. Standing by our product is a hallmark of our company. I will pass along your comments to Alvaro. At Greenway Ford we are committed to ensuring that every guest has an exceptional experience and is completely satisfied. I’m very pleased that we achieved those goals with you. We genuinely appreciate your business and the trust you have placed in us. At Greenway Ford we are redefining the car buying experience. Thanks for being a part of it! If there is any way in which I may be of assistance, please do not hesitate to contact me. David Nelson Director Customer Relations

April 20, 2012

Purchased a SUV 6 months ago from Greenway Ford and brought it in for AC service repair. The service Manager was very helpful and courteous. Knew exactly what the problem was when I brought it in and More

by SCarroll01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard and Kyle Cloud
Apr 24, 2012 -

Greenway Ford responded

Thank you for your feedback regarding your recent experience at our Service Department and for your kind words regarding our valued employees! I have provided your positive feedback to all of our staff. Our goal is to make sure you are always “COMPLETELY SATISFIED”. Thank you again for taking the time to write your review and for sharing your experience with others. We appreciate the opportunity and look forward to serving your SUV's needs for years to come. Sharon Walker Service Director Greenway Ford

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