Greenway Ford

I recently acquired a used light truck for my business. Over the past few weeks, I have visited your parts department to purchase a few accessories for the truck, in this particular case, splash-guards, fr Over the past few weeks, I have visited your parts department to purchase a few accessories for the truck, in this particular case, splash-guards, front & rear. Leo in your parts department was particularly helpful and courteous, and it was appreciated. However, and unbeknownst to me, the splash-guards could not be installed because they were missing the hardware that would attach the guards to the truck. The problem, and I like to think I am a reasonable smart guy, I could not figure-out how to get the hardware on the truck for the front splash-guards; either did Leo or your Service Dept. -- However, the Service Dept sent me to the ‘Reconditioning Center’. As I was walking into the building a fella was walking out and asked if he could help me. I explained my dilemma and he took a look at my truck, even looking underneath the truck. He asked if I could wait for a few minutes and he would take it to the back and have one of his folks look at it. -- It wasn't my intent to have them install the guards as I had already paid a lot and wasn't interested in paying anymore… About 20-minutes later, he brought my truck around with the splash-guards installed; what a surprise. He told me that I needed to get under the truck to see how they fit, so while they were there they simple installed them, no cost… I thanked him and asked for his business card. He was your Reconditioning Director, Brian Peterson. A nice young man who obviously knows how to take care of business. I appreciate the professional courtesies extended to me by Mr. Peterson and Greenway Ford and will continue to patronize Greenway Ford for my truck needs. JR''' More

My family and I came in about 3 weeks ago and waited arcoss the street at the smaller dealership for about an hour for a spainsh speaking sales person. Troy Burns came over not a lick of spanish in this arcoss the street at the smaller dealership for about an hour for a spainsh speaking sales person. Troy Burns came over not a lick of spanish in this young man but he was well informed about the car I was looking at.I did not buy at that time but because of the great impression he left on me and my family we returned and purchased a car from Greenway Ford a couple of days ago. Troy thanks for all your help. More

I LOOKING FOR A CAR TO BUY AND I MET DIEGO,AFTER I SUBMIT ALL THE PAPER I DIDN'T GET APPROVED BUT ,BECAUSE I LIKE THE ATTENCION I WILL RECOMENDED THE DEALER TO MY FRIEND AND FAMILY. ALL THE PAPER I DIDN'T GET APPROVED BUT ,BECAUSE I LIKE THE ATTENCION I WILL RECOMENDED THE DEALER TO MY FRIEND AND FAMILY. More

Excellent all the attention and assistance of the seller for getting the car I wanted was fabulous, as was the support of all staff assistance for the purchase of the car, and you pay the cost happy when th for getting the car I wanted was fabulous, as was the support of all staff assistance for the purchase of the car, and you pay the cost happy when the seller takes the time and attention to give good service. Thanks Diego More

best sales person ive ever had very understanding work with us without putting pressure got us the deal we wanted thank you and may god bless you and your family mr mrs rafael soto thanks again for our 20 with us without putting pressure got us the deal we wanted thank you and may god bless you and your family mr mrs rafael soto thanks again for our 2013 edge More

I had googled F-150 Lariats for the Orlando area. There were four dealerships that had a vehicle I was interested in. I 'contacted' the dealership through the internet and had immediate responses from two were four dealerships that had a vehicle I was interested in. I 'contacted' the dealership through the internet and had immediate responses from two. The first was a dealership in Bartwo, FL. While the internet sales rep was pleasan, I was not satisfied with the answers to questions I had asked. The other contact was Diego Barroso, the internet sales rep for Greenway Ford. I exchanged several e-mails with him and also discussed the vehicle I was interested in on the phone. I set a late afternoon appointment. Upon arrival we met with Eddie Faraldo. I must say that his pleasantness, ability to answer all my questions and non-confrontational behaviors made this car buying experience a pleasant one. I have owned oer 30 cars during my lifetime and most of the negotiations were adversarial. Not so with Eddie. At the end of our negotiations I felt that i had received fair value for my trade and that the dealership had sold me a vehicle market priced. I had done a considerable amount of research on this truck and on my trade. My wife and I were both very pleased. We next met with Robert Hoffman in Greenway's credit department. Even though this was a cash deal someone had to do all the paperwork transferring the new truck to us and that was Robert. Again, a very affale employee who was efficient, courteous, and helpful. Bottom line, both my wife and I joked on the way home how much fun we had buying a new vehicle. What a change from the past. More

From the first time I spoke with Teresa until all the paperwork was completed, we were treated with kindness and respect. Eddie was our salesman and we could not have asked for a better guide to a wonder paperwork was completed, we were treated with kindness and respect. Eddie was our salesman and we could not have asked for a better guide to a wonderful sales experience. We have purchase several vehicles thru the years but have never had a better relationship. Way to go!!! More

This dealership is top notch! From the sales process to the delivery of the product I experienced ZERO stress. they are honest and upfrot and I had the best sales woman, Leslie Smith. She was patient and the delivery of the product I experienced ZERO stress. they are honest and upfrot and I had the best sales woman, Leslie Smith. She was patient and ensured my CD was recoved from my trade in even though I called days later. More

This was the best auto purchase I have ever had; the Sales Rep. Mr. Abner Jackson went out of his way to make the purchase of my Mercedes the best ever. He took care of everything; I would recommend eve Sales Rep. Mr. Abner Jackson went out of his way to make the purchase of my Mercedes the best ever. He took care of everything; I would recommend everyone to this Sales Rep and to the kind and professional people working at Greenway Ford. Whoever the General Manager is he has to be proud to have a team like this. Also I wanted to mention EZ in Finance what an awesome man he could not have been any kinder and made the finance process just so easy. You have a customer for life…….. Sincerely, Therese Woods More