
Greenway Ford
Orlando, FL
Filter Reviews by Keyword
By Type
1,184 Reviews of Greenway Ford
The honest truth about Greenway Ford. Rafael Caputis asked me what features I was looking for and ballpark monthly payments. He helped me find a 2011 Nissan Rogue with 57,000 miles and lot Rafael Caputis asked me what features I was looking for and ballpark monthly payments. He helped me find a 2011 Nissan Rogue with 57,000 miles and lots of bells and whistles for about $300 per month, which isn't bad considering my credit is less than perfect. Ezequiel Alicea, the finance guy, knew how to explain everything so I could understand. It really bothered me that the dealership has 20 days to change their mind about my purchase, but I do not also have that option, not even for 1 day. I got a little nasty with Ezequiel about this, but he handled my bad attitude with professionalism. I was smiling again soon enough. Another thing that bothered me is that the car didn't come with some kind of warranty. I had to actually purchase the warranty, which drove my payment up by 30$ a month. But Ezequiel worked some magic and got it down to $17 a month. Apparently he worked a little too much magic, because I had to go back to the dealership to sign papers over again, because there was a $40 discrepancy (in my favor). Christopher Leavens saw me right away so I wouldn't have to wait. Rafael filled my tank with gas and apologized and thanked me profusely for coming back out. I got a few freebies like free car mats and $100 off my purchase and a $25 Target gift card. I didn't get a second set of keys though. That should be standard practice for all purchases, in my opinion. Overall, the staff was attentive and worked hard to make the buying experience a pleasant one. The decision-makers need to change a few policies. The staff skillfully handled the inevitable tension between stupid stuff they have no control over (like not having 1 day to change your mind or no second set of keys) and customers like me who want everything to be perfect. It wasn't perfect, but such is life. Whoever you higher-up decision makers are, I hope I've given you some food for thought. I would do it all again, though, because I did my homework, and I know I got a decent deal. Thanks for hooking me up, Greenway Ford. More
2013 Camaro v6 Black Andrew Gaudette, from Greenway ford was a great help in finding my 2013 Camaro. He made the whole first car buying experience super easy and very fun. Andrew Gaudette, from Greenway ford was a great help in finding my 2013 Camaro. He made the whole first car buying experience super easy and very fun. Even though i walked into the for dealer looking for a mustang i walked out with a Camaro and no complains. More
Greenway Ford Orlando review My thanks to Rick Jordan, Troy Burns, and my finance guy whose name I forget. They couldn't have been more helpful and nice. I would definitely recom My thanks to Rick Jordan, Troy Burns, and my finance guy whose name I forget. They couldn't have been more helpful and nice. I would definitely recommend them and Greenway Ford. More
My F150 It took a couple days but Abner Jackson came through with a deal we could all live with on a really great truck. So Thanks Abner and the Team at Green It took a couple days but Abner Jackson came through with a deal we could all live with on a really great truck. So Thanks Abner and the Team at Greenway. More
best experience by far at a dealership Andrew Gaudette was very helpful an extremely patient and explained everything in great detail and when we went to the finance department to sign the Andrew Gaudette was very helpful an extremely patient and explained everything in great detail and when we went to the finance department to sign the paperwork E Z too was extremely nice and personable and went through everything with a fine tooth comb. Definately worth the drive More
Excellent Customer Service Dale Agard is the best, Great customer service, personable, and understanding. Going the extra mile to show me the vehicle I was interested in when it Dale Agard is the best, Great customer service, personable, and understanding. Going the extra mile to show me the vehicle I was interested in when it was out to be serviced. Going even further to bring another like vehicle to my home for use while my newly purchased Transit Connect was being serviced. More
Great Experience I had a great experience buying my new car. My sales rep, Steven Oliver made the process easy. He worked with me on my trade and gave me a great dea I had a great experience buying my new car. My sales rep, Steven Oliver made the process easy. He worked with me on my trade and gave me a great deal. This is the 3rd vehicle from Greenway and each time has been great. More
Clay Lewis was Extra Ordinary!!! I appreciate Clay Lewis. He was cordial, gracious and very receptive to my wishes and search for the vehicle I wanted. He LISTENED and was very atte I appreciate Clay Lewis. He was cordial, gracious and very receptive to my wishes and search for the vehicle I wanted. He LISTENED and was very attentive. I would have purchased a vehicle from him had another employ NOT interceeded and tried to pressure me on the spot! Clay Lewis represented your dealership superbly. The other guy (and I don't even know his name) was aggressively imposing and cost Greenway my sale. He thought he had all the answers and solutions but I simply will not tolerate aggressive pushy salesman. Clay already had my business and should have been allowed to follow through WITHOUT someone else interfering. Also Jose and Andrew were awesome as well!!! Philip "Mack" McKinney More
Michelle Magyar Ms Magyar exemplifies customer service. She is conscientious of her work and very attentive to us as customers. Michelle exudes a very friendly manner Ms Magyar exemplifies customer service. She is conscientious of her work and very attentive to us as customers. Michelle exudes a very friendly manner not only to her customers but also to her coworkers. More
Baylee was helpful and knowledgeable. Left very satisfied I gave five stars because I am driving the car I wanted without haggling and with a reasonable payment. Baylee was honest and knowledgeable and was de I gave five stars because I am driving the car I wanted without haggling and with a reasonable payment. Baylee was honest and knowledgeable and was determined to help us to leave happy. More