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Greenway Ford
Orlando, FL
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,184 Reviews of Greenway Ford
April 16, 2016
Sneaky dealership To be honest I went in there looking for the car I wanted and saw online. The minute I was taken to the back and there were leaved pilled all over the To be honest I went in there looking for the car I wanted and saw online. The minute I was taken to the back and there were leaved pilled all over the place I should have walked away. The car had so many exterior defects but I was going to fix them. After getting that front bumper painted i was about to see this car had been in a front collision. The rear bumper is a little messed up as well. My ABS traction control went off. The issue was the ABS module. Not even 2 weeks later. Brought it back and the manager and someone in a high position came out to speak to me. Pretty much stating that I was on my own and to pretty much take a hike. So 2k fix from Mercedes. Not to mention everyone in there seems lost. They are so slow and they are all just jerking around in there. I had been pre approved and their loan guy just kept pushing and pushing to get me a better rate which was a joke of a better deal and I said I don't want to have a bunch of banks checking my credit and brining it down. He's like oh it will just be one bank. Needless to say 2 weeks I have been getting tons or denial letters stating my credit hat been hit to much and that's why some banks denied me. *** Stay away from greenway ford. It's ran and operated by shady cheap people **** More
by Negrette10
Employees Worked With
Dale Agard
April 12, 2016
Troy saves the Day I previously leased a ford escape, the only issues I had were the number of recalls and lack of customer service and communication in the service depa I previously leased a ford escape, the only issues I had were the number of recalls and lack of customer service and communication in the service department. However Troy was able to overcome this thru excellent communications, service and ultimately...price. More
by Sandy Kaup
Employees Worked With
Troy Burns, Rafael Caputis, Baylee Talkington
April 12, 2016
on line used car buying 1st time buying on line without going to dealer till picking up the car. Everything went fine and itn was very pleasurable. We will use this system an 1st time buying on line without going to dealer till picking up the car. Everything went fine and itn was very pleasurable. We will use this system and salesperson in the future. More
by rgregory
Employees Worked With
Louis Whatts, Baylee Talkington
April 12, 2016
Excellent Both Steve and Dzmitry were the very best.. They treated me with respect and found me the car I was looking for. I would not hesitate to recommend eit Both Steve and Dzmitry were the very best.. They treated me with respect and found me the car I was looking for. I would not hesitate to recommend either of them to friends or family More
by Sam
Employees Worked With
Dzmitry , Steven Oliver
April 03, 2016
Phenomenial Service! Troy Burns is a miracle worker. He made my transition from California to Orlando Fl one less issue to deal with. Only if all my other endevors were as Troy Burns is a miracle worker. He made my transition from California to Orlando Fl one less issue to deal with. Only if all my other endevors were as easy. More
by T.Jackson
Employees Worked With
Troy Burns
March 31, 2016
Focus st Great experience with Rick Jordan he is a top notch sales person! I went with certain expectations and all of my expectation were met! I would send my Great experience with Rick Jordan he is a top notch sales person! I went with certain expectations and all of my expectation were met! I would send my friends to Greenway! More
by MWTULLY
Employees Worked With
Rick Jordan
March 24, 2016
Awesome Adam Hurley and Robert Hoffman provided great service highly recommend them for future purchases.The dealers were very friendly and patient they also Adam Hurley and Robert Hoffman provided great service highly recommend them for future purchases.The dealers were very friendly and patient they also provided the best service they could to ensure we left happy and satisfied with our purchase. Thanks guys!! More
by Carlistra75
Employees Worked With
Robert Hoffman, Adam Hurley
March 22, 2016
$799.95 and 199.50 Dealer Fees!!! Found something online here and WAS interested until I read the title. Crap fees are disrespectful and unprofessional. For these reasons I will n Found something online here and WAS interested until I read the title. Crap fees are disrespectful and unprofessional. For these reasons I will not visit this dealership. More
by Doug Newman
Employees Worked With
WebSite
March 22, 2016
Great Customer Service, Zero Hassle I began looking at trucks a few weeks ago and finally found the exact model I was looking for. I opted to upgrade to an F-150 for the extra space and I began looking at trucks a few weeks ago and finally found the exact model I was looking for. I opted to upgrade to an F-150 for the extra space and gas mileage (better than my current truck). I began by visiting a dealership that was local to me in South Florida. After some issues and back and forth with them, I called Greenway Ford and they were quick to help. Dale Hagerman called me as soon as my inquiry was submitted online to verify that the truck I was looking at was still available. He was very reassuring and after some brief conversation, I was on my way to Orlando. Upon arrival, Dale was on his way out, but stayed long enough to ensure I made it on time and to introduce me to Nik Bourns, my salesman. Nik was absolutely fantastic. He walked me through all of the features of the truck and answered all of my questions. After taking a test drive, Nik walked me through all of the paperwork, explained what incentives and rebates I qualified for, and got me set up with finance. All in all, the experience was painless and the customer service was great. All my questions were answered, my trade-in was handled, and I would definitely recommend Greenway Ford to all of my family and friends. More
by kprofeta
Employees Worked With
Dale Hagerman, Nikalas Bourns
March 19, 2016
Quick, accurate friendly! All the people at this agency were, quick, accurate and friendly especially my sales consultant Nik Bourns. Beside friendly, he new his stuff on the v All the people at this agency were, quick, accurate and friendly especially my sales consultant Nik Bourns. Beside friendly, he new his stuff on the vehicle I selected. More
by Hank
Employees Worked With
Thersa Hordge, Nikalas Bourns
