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Greenway Ford

Orlando, FL

3.2
1,182 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,182 Reviews of Greenway Ford

May 02, 2019

Issues after buying a used vehicle As expected, Tito, the salesman help me resolved some issues after buying a 2017 Ford Escape Titanium. I give this support a 5 start and I encourage F More

by fcastellanos57
Recommend Dealer
Yes
Employees Worked With
Tito Burgos
May 02, 2019 -

Greenway Ford responded

What a great review! We love to hear that Tito was able to resolve your issues and make sure that you drove home from Greenway Ford as a satisfied customer. Thank you for your feedback!

April 26, 2019

Problem resolved quickly Had a strange noise (rattle). The techs found and corrected the problem, it took less than one hour from the time I drove on the lot.7 More

by Charles.hessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff (service writer)
Apr 26, 2019 -

Greenway Ford responded

Mr. Hessler - It's great to hear that our team was able to diagnose and repair your vehicle and get you back on the roads quickly. We really appreciate you taking the time to post about your experience! Thanks so much.

April 22, 2019

Satisfied with car service Jeffrey Issner was very good in explaining the issues and repairs the Ford Fussion needed. The courtesy driver a lady was very friendly and courteous More

by Panav7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Issner, service tech
Apr 22, 2019 -

Greenway Ford responded

We appreciate having you as a Greenway Ford customer! It's wonderful to hear that Jeffrey explained all the worked your vehicle required. Thank you so much for your kind review!

April 19, 2019

Airbag recall Wonderful customer service. Anyone in the business should follow their example. Abel is a great representative of greenway ford. He is very profess More

by Nyorkers2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel cruz
Apr 19, 2019 -

Greenway Ford responded

Customer service is our priority so your review made us smile! We appreciate your kind words and hope to see you next time at Greenway Ford. Have a fantastic weekend.

April 15, 2019

Bad Service Every time I go there something gets screwed up. Work scheduled doesn’t get done. Oil change left oil dripping from underneath when I get home. Many b More

by Letsgetum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Able was the last one.
Apr 16, 2019 -

Greenway Ford responded

I hate to see that we've let you down. I would really appreciate the opportunity to learn more about your visits and to see if there is anything I can do to right our wrongs. Would you consider giving me a call? Thank you, Sharon Walker - Service Director - 407-275-3200 x4432

April 10, 2019

Great with a personable touch Terry Bennett never steers me wrong, always timely in returning my car. I feel that the treatment I receive is as if I were family and not just custo More

by OneHappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bennett and Maria R.
Apr 10, 2019 -

Greenway Ford responded

Thanks for the awesome review of Greenway Ford! We love that you can depend on Terry to take excellent care of your vehicle and keep you safe out on the road. We look forward to seeing you next time.

April 08, 2019

Great service Greenway ford is a great dealership. They were so helpful and nice. They took the time and patient with me and my fiancé while we got our new/used suv More

by Heather2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 08, 2019 -

Greenway Ford responded

Heather, thank you for sharing your positive feedback of Greenway Ford! We are delighted that our team delivered patient service to you and your fiance during your purchasing process. If there is anything else we can assist with, please let us know.

April 08, 2019

Recall done quickly I had the recall notices piling up. I called Greenway Ford and the lad ssid they had the part. I made an appointment and was unfortunately told on arr More

by BMustang13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Reputation Management
Apr 09, 2019 -

Greenway Ford responded

Hello, thanks for taking the time to share your experience. We appreciate you choosing Greenway Ford and want to thank you for your business! We strive to better ourselves, and appreciate your honest feedback. We will make a note of your suggestions to better serve you and our other customers moving forward. Thank you!

April 04, 2019

Easy to work with and very nice. Our salesman Josh was nice and friendly. He helped us find the car we e were looking for. He had a good personality. He walked us thru the loan proces More

by Happy Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Josh Mowrey
Apr 04, 2019 -

Greenway Ford responded

We love happy customers! It's fantastic to hear that Josh and our team helped you find the car you were looking for and make the loan process easy. Thanks for supporting Greenway Ford with a five-star review!

April 03, 2019

It was the best. Robbie was great. All staff was on point. I have never seen great service like this at any dealership. I was so impressed with the staff. Keep up the good work. You will forever be my choice. More

by Garyburt48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All staff
Apr 03, 2019 -

Greenway Ford responded

Thank you for taking the time to review Greenway Ford! We are so happy that you can depend on our team for five-star service. We look forward to serving you for years to come.

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