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Greenway Ford

Orlando, FL

3.2
1,182 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,182 Reviews of Greenway Ford

August 23, 2019

We love Greenway ford We have always bought our cars at Greenway Ford. They are awsome and have the best customer care. They also treat our veterans very very good. I would More

by Jwlowe73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Israel Maldonado
Aug 23, 2019 -

Greenway Ford responded

Thank you for leaving Greenway Ford your positive feedback! Your business and your support are greatly appreciated. We look forward to seeing you again soon!

August 22, 2019

Greenway is recommended My experience was a smooth vehicle transition. Kind, efficient and professional staff. Happy with new vehicle purchase. Yes I would recommend Greenway More

by CK057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 22, 2019 -

Greenway Ford responded

"Kind, efficient and professional" - all words we love to see! Thank you so much for recommending Greenway Ford. We hope you continue to enjoy your new vehicle.

August 14, 2019

Total Rip Off This dealership is a total rip off. They charged us $350.00 to run diagnostics. Wanted an additional $600 to secure the RCM, which in essence is tigh More

by Louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reginal Ray Smith
Aug 14, 2019 -

Greenway Ford responded

Louis - We strive to provide straightforward and transparent service but I do apologize if we were at all unclear about our prices. It's our goal to keep our rates competitive, so I am grateful for this feedback. If you would like to discuss your visit further, please give me a call. Thank you, Sharon Walker - Service Director - 407-275-3200 x4432

July 28, 2019

Great service First time going to this dealership. I made an appointment for service done on my suv. When I arrived Reggie greeted me but was unable to find my name More

by Kimmlizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Jul 29, 2019 -

Greenway Ford responded

It's wonderful to hear that our team left a great impression for your first visit with us! We are so glad that Reggie helped your appointment run smoothly and get you back on the roads quickly. Thanks so much, we look forward to assisting you next time!

July 22, 2019

A+ Service Department I have always put trust in the Greenway Ford service department and they have consistently delivered, The advisors are knowledgeable, friendly and tr More

by philrohleder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bennett
Jul 23, 2019 -

Greenway Ford responded

It makes us so happy to hear that you've received consistently excellent service from our Service Team! Thank you so much for the many kind words. We look forward to assisting you for years to come.

July 22, 2019

Proceed with caution Absolutely great experience and communication*, until I decided not to purchase the vehilce, I was infromed deposits are nonrefundable. I've reached o More

by KLXGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Jul 22, 2019 -

Greenway Ford responded

I sincerely apologize that our team hasn't gotten back to you sooner. I would like to help in any way that I can - would you please give me a call? Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

Jul 22, 2019 -

KLXGI responded

The dealer, David, reached out and is refunding my deposit. It's still sad that post my disappointment in order to get a response. David was quick to solve the problem. thank you.

July 18, 2019

Awesome service My feeling: Greenway has my back! My service rep, Robbie, was knowledgeable and kept me abreast of the process. Service was completed in less time th More

by Dr. Waleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie - could be one of the “Roberts” above.
Jul 18, 2019 -

Greenway Ford responded

Dr. Waleski - It was our pleasure to assist you! We really appreciate you posting about your service and commending Robbie. If any future issues should arise, the team at Greenway Ford will be here to help.

July 15, 2019

RUN IF YOU CAN!! This was the absolute WORST experience I ever had getting a car. The TWO SALES PERSONS I HAD WERE ALAN AND VADIM if you can avoid them please do so... More

by Elisha White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan AND Vadim , Rafael Caputis
Jul 22, 2019 -

Greenway Ford responded

Ms. White - My apologies for the clerical errors on our end and I can understand your overall frustrations. I understand that you have been working with Theresa and that we are in the process of setting up a time that is convenient for you to have the issue with the sunroof looked at. Please let me know if I can be of assistance in any way. David Nelson - Customer Relations Director - 407-275-3200 x4357

July 09, 2019

Don’t buy a hybrid The service dept tried their best to help with a warranty part for my 2015 Ford C-Max hybrid. The problem was the only mechanic that can touch a hybri More

by White cmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jul 09, 2019 -

Greenway Ford responded

I'm very sorry to hear about the delay during your recent service experience. It's our goal to get our customers back on the roads in a timely manner and I apologize for dropping the ball here. We take customer feedback seriously and will certainly take this to heart moving forward. Thank you, Sharon Walker - Service Director - 407-275-3200 x4432

July 09, 2019

It was really a great experience all around. Great staff! Be Because the Service was excellent. The time frame for the repairs were met. The overall experience was just magnificent. I honestly would r More

by frankfdr59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 09, 2019 -

Greenway Ford responded

Your recommendation means the world to us! Thank you so much for the fantastic review of your recent service experience with us. We look forward to assisting you next time.

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